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Findlay Nissan Henderson

Henderson, NV

Overview
Employees
Reviews
Vehicles
4.7
4,646 Reviews
The team at Findlay Nissan Henderson would like to welcome you to our dealership in Henderson, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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295 Auto Mall Dr

Henderson, NV

89014

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Showing 4,646 reviews

December 03, 2020

Awesome and great service from Michael the service manager Chris service advisor Austen technician and the guys who who did my car wash. Thanks and more power. More

by GEMFTAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Schneider
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December 03, 2020

My visit to this dealership was very pleasant and sal made my process very simple and quick. Sal was very detailed and made my bill very ear on my charge. I have one complaint though, my car was not wash More

by William J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Garcia
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December 02, 2020

Friendly, quick and efficient. Ready before stated time. My rogue was also washed and wiped clean. Safety protocols were in place and that made me feel safe. More

by 440ISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Schneider
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December 02, 2020

Manager Mike and Reuben wonderful. 3 visits to find problem. Rick didn't send copy of my warranty plus contract as promised weeks ago. Hung up on me. More

by RATPACKCP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reuben.......Mike manager
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Dec 02, 2020 -

Findlay Nissan Henderson responded

Thank you for taking the time to leave us a review and for letting us know a little bit about your time with us as well. We're happy to hear both Mike and Ruben were able to accommodate you, but would like to help you get the warranty info you still need. If you wouldn't mind reaching out to me directly with some of your info I would be happy to look into it for you. I can be contacted either via email at hendersonnissanofnevada@gmail.com or by calling the dealership mainline and asking for John the Executive Manager. If I am not at the phone when you call just leave a message and I will get back to you promptly. Thanks for your time and I look forward to hearing from you.

Dec 03, 2020 -

RATPACKCP responded

My ex-husband purchased the car for me at this location 3 years ago. He also purchased the extended warranty. I think it was $2500. Every time I call or ask what is included, everyone there says "I don't know." I was surprised that I had a $100 deductible on the repair...so I tried to inquire further. Someone (I think) named Rick? said he would email it to me. He didn't;t like my attitude so he hung up the phone. I was pretty upset when I called..but tried to explain. It had been several tries to find out what was wrong with the car. Also, the person who sold Nick Perrone (ex husband) said he could transfer the contract to me when I moved to Las Vegas a few weeks later. Everything is still in Nick's name. We paid several hundred to the Motor Vehicle dept to straighten THAT mess out. And after 3 years of telling Henderson Nissan that everything SHOULD be in my name by now....they NOW tell me it can't be done. Nick did this as a gift and didn't expect to be tied to it forever. He has purchased at least 5 Nissan vehicles at this spot in less than 20 years for my daughter, me and himself. Until now they have been good experiences. We won't be buying another Nissan. My 3 year old car runs like it's 15years old....and its the first one kept in my garage, loved and cared for. BUT THANKS to Mike the Manager. He took the car personally after the first few visits, and the car does run a bit better. He made me feel important. Reuben was very kind also. He tried...but he goes by what the service people say. Mike finally ran diagnostics on it. This should have been done the first time. I live quite far from there. Thanks for your reply.Catherine Perrone 407-721-8533

December 02, 2020

Jesus did an amazing job helping me with my new/first purchase of my car! I will for sure return to guys if I ever need help with my car. More

by TATIANA.ALDAPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Avalos
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December 02, 2020

Excellent experience with the trade in and purchase of a new vehicle. Mr. Cruz was an excellent salesman. He was very professional and finance was also pleasant and professional. Thanks! I love the car. More

by RACHELJCRUZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Cruz, Shane Schneider
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December 02, 2020

Soul was great. The only negative was the time it takes and the push to upswell on warranty. -way to pushy for me (they was finance). Very nice but. No means no More

by JH3007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Garcia, Tre Haliburton
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Dec 02, 2020 -

Findlay Nissan Henderson responded

Thank you for taking the time to leave us a review and share a bit about your experience as well too! We also thank you for your commentary about the warranties in Finance and will be sure to mention it in our next meeting coming up. If you need anything or have any additional questions or concerns, please don't hesitate to reach out. Thanks again and hope to see you again soon!

December 01, 2020

Justin provided exceptional service. On top of his pleasant deamenor, we genuinely worked hard on securing the best deal on my Nissan Alitma SR. Would highly recommend him. More

by acnmunroe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Jun
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December 01, 2020

The service was excellent. Fabian did a great job that is why I’ve been buying my vehicles from Henderson Nissan for the past 15 years More

by GARY87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Schneider
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December 01, 2020

Service was excellent. The news that it would take over $5,000 for repairs was not. That means....I have to take to a mechanic that will not be "Nissan" approved. The transmission is a known problem but th More

by Pixie1019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie,
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