Findlay Nissan Henderson - Service Center

I'm pleased with my visits and vehicle, Ed in the service department takes care of us every time very professional. Ed Mayapis, he knows his job he makes us feel at home....I enjoy going to the servi service department takes care of us every time very professional. Ed Mayapis, he knows his job he makes us feel at home....I enjoy going to the service department because of him. More

Honestly, everyone I spoke to had a pleasant demeanor. However, my car was towed back to the shop due to the engine light coming back on. MIKE, the service shop manager completely took care of me. Fabian However, my car was towed back to the shop due to the engine light coming back on. MIKE, the service shop manager completely took care of me. Fabian started the process, Mike finished with making sure this single mom was afforded the best care they could provide without sacrificing the bottom line of Nissan's bottom line. The reason for 4 stars, is that there were 2 days where I called in at 9 : 18 am and 9:23 am respectively and asked for an update on my car and was told I would receive a call back. I received nothing back ...ALL DAY. A simple phone call would have gone a long way to get the 5th star. Other than that, like I said...I tipped as much as I could to cashier ( saw her twice in one week, ) Fabian, hope he got it, tried to tip Mike and his mechanics but he was super noble and declined saying he would take care of his mechanics knowing the dire situation I was in and the fact they had to bring my car back in. And finally I tipped a tiny token to the gentleman on the lot that always brings the cars around and babysits them until we get them. KARMA....even though I don't have alot, and my car is old...I I have a few dollars and my kind words to make everyone feel appreciated. So thank you Nissan Henderson. One day, I hope to win the lottery so I can afford a Gently Used Car with your Company. More

Friendly staff, quick service, fiar rates. Only issue is the men's room rough and no paper towels available Only issue is the men's room rough and no paper towels available More

Super friendly staff who are also very knowledgeable and efficient at their job. They also cleaned my car. efficient at their job. They also cleaned my car. More

Great service thru and through including customer services! I was really impressed. I shall always come back when needed... services! I was really impressed. I shall always come back when needed... More

Great service dept. Friendly, knowledgeable, and easy to work with. Nice, clean lounge area to wait. Friendly, knowledgeable, and easy to work with. Nice, clean lounge area to wait. More

Exceptional customer service, everybody very nice. Got right in, easy check in and pick up. Got right in, easy check in and pick up. More

Scheduling an appointment was easy. The staff was helpful and attentive. I loved the digital tools like the customer dashboard that kept me updated on the status of my vehicle and the a The staff was helpful and attentive. I loved the digital tools like the customer dashboard that kept me updated on the status of my vehicle and the ability to approve or decline work right from my phone. Everything was super fast and efficient. No sales pressure and everyone was so helpful!! More

I have been assigned a couple different service writers and none of them are as amazing as Chris Polascik. I will choose him every time I need to bring my car in for service. and none of them are as amazing as Chris Polascik. I will choose him every time I need to bring my car in for service. More

I will definitely not be returning to this dealership. I will be looking for another dealership when the time comes. I will be looking for another dealership when the time comes. More