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Findlay Nissan Henderson - Service Center

Henderson, NV

4.6
3,975 Reviews

3,975 Reviews of Findlay Nissan Henderson - Service Center

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November 10, 2020

Always prompt at greeting you. Service is always great. Also nice to get a text once it is completed, so I’m not waiting any longer then I have to. More

by LAUDES1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
November 10, 2020

My experience with the service department has been disappointing with how Oscar has handled my issues. I'm not sure if Oscar gets commission on non- warranty work. Had to go over his head to resolve More

by SARA.SILVAS182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Aviles
Dec 02, 2020 -

Findlay Nissan Henderson responded

Thank you for taking the time to leave a review and let us know a few details about your experience when with us. I apologize you did receive the service you deserve and that it took so long to get back to you on here. I understand your concerns and can assure you this will be looked into and appropriate steps will be taken to ensure you have a more positive and transparent experience upon your next visit. If you would like to book your next appointment through either myself or Mike Fotie the Service Manager in the future, we would be happy to accommodate and set it up for you. I can be reached by calling our main sales line at 725-696-9440 and asking for John the Executive Manager, or you can ask for Mike at the same number or on our service line 725-529-9974. Thank you for taking the time to read this and we hope to see you again in the future and show you much a better overall experience.

Dec 03, 2020 -

SARA.SILVAS182 responded

Thank you, we will be in touch. Issues have not been addressed. This will be the forth attempt to correct the issues.

November 09, 2020

Always a great experience at Henderson Nissan.We have Always a great experience at Henderson Nissan. We have always had our Muranos [2] serviced here over the years. Always friendly, quick and reliable. More

by MARKTAY48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Polascik, Shane Schneider
November 09, 2020

Always have good service at this location, I bought my vehicle brand new, and have never taken it anywhere else but this dealership. I also have had a truck from this dealershipAnd always had my service d More

by Carlcook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Shane Schneider
November 08, 2020

It's all good. Staff was fr friendly prompt professional. I will most likely come to your business again if the price stays around the same. More

by mojomedicrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Schneider
November 08, 2020

Always a great experience never wait more than a minute when pulling up for service car is always washed have two available waiting rooms all the amenities and the staff is always friendly More

by NICOLETURR3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
November 07, 2020

Everything was perfect thank you. I replaced my battery and battery cables also got a new battery for my key. Everyone was super nice. Thanks More

by CYNDRALEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Schneider
November 06, 2020

Good. The use of the app was easy to use and helpful during the service visit. Staff was polite and courteous during the entire visit. More

by bernellhirning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian
November 06, 2020

Omg they are so great. I am very happy with the service I received and the car wash after service was completed.Steve in sales was great also More

by LESLEYJORDAN2779
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Rachi, Shane Schneider
November 05, 2020

I purchased my car from Henderson Nissan and my experience was an easy one. I did not experience any pressure to make a purchase and the process was a positive one, as well. The Service Advisors a More

by DesertGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Schneider
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