Finnegan Chrysler Jeep Dodge Ram

The service department customer service reps and follow up is lacking big time. I had a vehicle in there for 3 days and had to call for updates every step of the way! Yeah n addition the person answering t up is lacking big time. I had a vehicle in there for 3 days and had to call for updates every step of the way! Yeah n addition the person answering the phone later in the day had zero customer service skills. There was a lady by the name of Sylvia and she was the only one that was somewhat professional when answering the phone to transfer me to service department. Several others not so much. And again, over the course of three days I had to call a lot, due to no follow up calls despite my service coordinator telling me each time they would call me with an update in several hours, or first thing in the morning. Never happened. More

Service done to my keep was acceptable. Only issue I had was service writer told me it would take approximately 1 1/2 to 2 hours. 3 hours later it was done. ☹️ Only issue I had was service writer told me it would take approximately 1 1/2 to 2 hours. 3 hours later it was done. ☹️ More

Upfront and very communicative. Got the car back within the same day. They even washed it for me! Great service all around Got the car back within the same day. They even washed it for me! Great service all around More

They were absolutely wonderful and everything they did With the service of getting my jeep in and out in a timely manner With the service of getting my jeep in and out in a timely manner More

Great customer service and showed interest also offered a free car wash after maintenance was done. a free car wash after maintenance was done. More

Great customer service from parts department Jessica and service advisor Monica definitely recommended great work. service advisor Monica definitely recommended great work. More

Great service and done in a timely manner! I will be returning when I need vehicle serviced again! I will be returning when I need vehicle serviced again! More

Great service. Very thorough and kept me informed as to the status of my repairs. Very thorough and kept me informed as to the status of my repairs. More

This is my second time here and the service was good. Took longer then I expected but I know my jeep was in good hands. Took longer then I expected but I know my jeep was in good hands. More