
Finnegan Chrysler Jeep Dodge Ram
Rosenberg, TX
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Pretty helpful staff. Service department took care of me this week with oil change, 4 wheel alignment and a detail of the truck. I am satisfied so far, no underlying issue Service department took care of me this week with oil change, 4 wheel alignment and a detail of the truck. I am satisfied so far, no underlying issues that I can think of at the moment. Was worried with some bad reviews I saw online regarding the service department but it seems that they have addressed those issues. More
Went in for a scheduled oil change that I set as an appointment three days earlier for 9am Monday morning. Arrived 10 mins early. Car was taken in a few minutes later as you would expect. At the 60 m appointment three days earlier for 9am Monday morning. Arrived 10 mins early. Car was taken in a few minutes later as you would expect. At the 60 minute mark I was told " we had to give the guys in the shop a little nudge to speed things up". Keep in mind this is an appointment scheduled EXPRESS LANE service. At the 90 minute mark I went into the service office and asked what the deal was. I was told " there were other cars in front of me , to which I replied " why are there appointments offered "? Was told he did not know as appointments are " not guarantees " to get service. The car was finally delivered back to me at the 120 minute mark. Started the car, oil % was not reset , the next service sticker was not replaced and the washer fluid reservoir was left open. The issue here is appointments are offered but you might waste half your day. I prefer to change my own oil for this very reason but the scat pack I drive came with 7 prepaid changes so I am using them . If I walked in without an appointment I would completely understand. Going forward I will arrive 10 mins prior to the service department opening so I can avoid dealing with this garbage again. More
I was greeted at the dealership by Donald Moore. He was very friendly and welcomed me to the dealership. He asked what was my reason for the visit. He gave me an estimated time when the work would b He was very friendly and welcomed me to the dealership. He asked what was my reason for the visit. He gave me an estimated time when the work would be done. More
Finnegan Dodge really takes care of me. They not only service my car, they also wash it. I love being able to go somewhere as a woman, and feel safe that I will not be lied to about work that needs to be service my car, they also wash it. I love being able to go somewhere as a woman, and feel safe that I will not be lied to about work that needs to be done on my car. If you want to feel well taken care o,, try out Finnegan Dodge! Thank you Finnegan! More