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Firkins Chrysler Jeep Dodge Ram
Bradenton, FL
2,290 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,290 Reviews of Firkins Chrysler Jeep Dodge Ram
October 04, 2019
Honest sales staff. Honorable deslership. My Purchase experience was outstanding. Norberto treated me as family and created a first-class sales experience for me. I would be happy to recomme My Purchase experience was outstanding. Norberto treated me as family and created a first-class sales experience for me. I would be happy to recommend anyone to the Firkins family. More
by bobdavis525
Verified CustomerEmployees Worked With
Norberto Vazquez
October 04, 2019
Great! Joe was very friendly and easy to work with. Explained everything and fixed the problem. Highly recommend. I will be coming back for all my Ram needs. Joe was very friendly and easy to work with. Explained everything and fixed the problem. Highly recommend. I will be coming back for all my Ram needs. More
by bengeiger21
Employees Worked With
Joe Murray
October 04, 2019
Professional and Courteous Joe Murray and the staff/technicians are always professional and courteous from the time the appointment is made until I receive the call notifying me Joe Murray and the staff/technicians are always professional and courteous from the time the appointment is made until I receive the call notifying me that my vehicle is ready for pick-up. More
by ROBERT@SPARTECH-SOUTH.COM
Employees Worked With
Joe Murray
October 04, 2019
Outstanding car-buying experience We had a fantastic experience buying are used Kia from Firkins! Todd Lee was wonderful to work with. We were trading in 2 cars to buy one, which made We had a fantastic experience buying are used Kia from Firkins! Todd Lee was wonderful to work with. We were trading in 2 cars to buy one, which made the transaction more complicated but I kept it simple. Great customer service friendly staff thank you, Todd. More
by thestephans
Employees Worked With
Todd Lee
October 04, 2019
Jeep Cherokee Lease I was happy to get out of the end of my Cherokee lease and upgrade to the Grand Cherokee. Great job by Brad and the team! I will definitely be back wi I was happy to get out of the end of my Cherokee lease and upgrade to the Grand Cherokee. Great job by Brad and the team! I will definitely be back with my family. More
by cgwebb
Employees Worked With
Bradley Saunders
October 04, 2019
Great job! The van was serviced quickly and efficiently. I would recommend Firkins to anyone who needed service on their Chrysler. Also the coffee and donuts wer The van was serviced quickly and efficiently. I would recommend Firkins to anyone who needed service on their Chrysler. Also the coffee and donuts were great. More
by rickychen777
Employees Worked With
Ron DeAtley, Ryan Rivera
October 03, 2019
Difficult to trust I've had many interactions with Firkins, some good and some I wish I never had. I have never been able to make a deal with the sales team, most recent I've had many interactions with Firkins, some good and some I wish I never had. I have never been able to make a deal with the sales team, most recent being a 2019 Challenger Widebody Scat Pack. Saved $90/month with a lower residual on the same equipped car in Tampa. I felt like the sales team lacked knowledge about what they sell and they were just there to entertain customers. The service department is a little better but hasn't been successful with fixing all issues. I have a Ram Truck with wind noise that they can't find a solution to. Told me it was just the way the trucks are because the service tech has the same vehicle with the same problem. I've been able to alter the noise just by pressing on the window seal. My worst experience came from the body shop. The front bumper of my Challenger was thin on paint with primer showing through from the factory. They told me they were going to remove and completely repaint the bumper cover and then replace the rally stripes. What they did was remove only one of the six stripe sections on the bumper, mask off the other stripes and just repaint the visible front edge. The paint is now level with the vinyl and will show a line/step in the paint if the decal is ever removed. In the sun the blend job flashes really bad too. Presently in the middle of trying to get this one resolved. Update 11/16/19 Still going... Started all this 7/29/19 and still not done. Body shop ended up ordering a new bumper cover to paint and install after paint is fully cured. Took the car in for what was supposed to be 1 day to exchange the bumper and re stripe it. Bumper cover was perfect. Auto Trim & Design in Sarasota came to replace the stripes but brought the wrong width material (even though being told the sizes before hand). Firkins ended up taking the car to Auto Trim's shop the next day. Car was at thier shop for 8 hours for the bumper. They put the smaller material on anyway and cut the hood stripe gap to match. When they cut the stripe they cut into the paint. They also melted the upper grille while heating the vinyl. Now for another visit to evaluate the paint damage, replace the grille and re stripe from the hood down. Firkins damaged the perfect bumper cover while removing it to replace the grille causing them to order another and paint it, the hood also required repainting due to the cuts from the vinyl. The new bumper paint has a lot of orange peel and barely shines near the lower spoiler. It appears that a solvent rag was set on the new grille causing damage to the finish. Now I have to go back again to get the paint corrected and the grille replaced again. Mike, the body shop manager keeps trying to convince me to deal with it due to the risk involved with taking it apart again. I just want the car to look like it should have when it came from the factory. Update 12/14/19 Finally got the car back to the way it should have been from the factory. I feel Mike and Brian are sincerely apologetic for the issues that played out. The first attempt to correct the problem was without a doubt Firkins mistake but from then on it was Auto Trim and Design in Sarasota that cut into the paint and burnt the grille along with a combination of defective parts from the factory causing delays. Bottom line is shame on Chrysler for cutting corners on final quality inspections. All this could have been avoided. More
by Joey Niyork
Employees Worked With
Mark Gray, Carl Kovach, Rob Lohbauer, Joe Murray, Bryan Moore, Mike Davidson
October 03, 2019
Awesome Experience I had a fantastic experience. I went in knowing exactly what I wanted and Mark Gray found the car!! I will go back for the next purchase. I had a fantastic experience. I went in knowing exactly what I wanted and Mark Gray found the car!! I will go back for the next purchase. More
by chefgeo2012
Employees Worked With
Aravella Davila, Jenna Demaya, Mark Gray
October 03, 2019
great experience Ryan was very helpful and knowledgeable. The price was right. We got a very clean and ready to ride and use truck. very nice experience. Ryan was very helpful and knowledgeable. The price was right. We got a very clean and ready to ride and use truck. very nice experience. More
by KHADER
Employees Worked With
Ron DeAtley, Ryan Rivera
October 03, 2019
Great associates and great prices This is the second time I have purchased a new vehicle from Firkins and I will definitely be back. The sales associates and finance staff are awesome This is the second time I have purchased a new vehicle from Firkins and I will definitely be back. The sales associates and finance staff are awesome and work hard to get you the best price. I have done business with Patrick twice now and he is great. If you need a new car stop by this dealer first. More
by RCROLLMAN
Employees Worked With
Aravella Davila, Patrick Eagan, Sean Averso, Kevin Kasey
