Firkins Chrysler Jeep Dodge Ram

Outstanding Customer Service!! Joe in the service department was outstanding!!! He is a great example of how to treat people and give "Great" customer service!! I left with feeling Joe in the service department was outstanding!!! He is a great example of how to treat people and give "Great" customer service!! I left with feeling that Joe cares about his job & the customers. Thank you. Mrs. Dixon More

Service Very friendly and accommodating. Knowledgeable. Service done in appropriate amount of time. Ken checked on different options of savings for me an c Very friendly and accommodating. Knowledgeable. Service done in appropriate amount of time. Ken checked on different options of savings for me an came up with best one to save me money. More

Firkins Provides Top Notch Service I had a repair completed at a small mom-n-pop shop and although they followed the correct codes and procedure to fix the issue, there was an underlyin I had a repair completed at a small mom-n-pop shop and although they followed the correct codes and procedure to fix the issue, there was an underlying issue they were unable to diagnose, and they recommended I take it to a dealership. Ferkins, having dealt with so many Chrysler Sebrings knew what to look for and how to get it fixed. No more check engine light displaying on my dash, yeah! Great job! Thanks Joe! More

Yea! The radio has sound The team at Firkins were professional and efficient. it took less than 5 minutes to drop off my car, they to tell what they found, my car was ready fo The team at Firkins were professional and efficient. it took less than 5 minutes to drop off my car, they to tell what they found, my car was ready for pick. Then it took less than 5 minutes to do the paperwork, pay the bill and get my key. I would recommend them to anyone. More

Routine Oil Change Even though on the higher side of prices for service I feel comfortable bringing my car there for service and know it will done correctly. Even though on the higher side of prices for service I feel comfortable bringing my car there for service and know it will done correctly. More

Very thoughtful The staff was so considerate that i have a 3 month old son. My vehicle was ready before the limit i was expecting. Great experience The staff was so considerate that i have a 3 month old son. My vehicle was ready before the limit i was expecting. Great experience More

My new SUV Theresa Stevens was the bomb?? She helped me get the 2019 Jeep Compass that I truly wanted and was so pleasant! I am a very satisfied customer Theresa Stevens was the bomb?? She helped me get the 2019 Jeep Compass that I truly wanted and was so pleasant! I am a very satisfied customer More

Oil change I usually see Joe Murray but since he is off on the weekends I was scheduled with Richard Drewers. At time of check in he was helping another custome I usually see Joe Murray but since he is off on the weekends I was scheduled with Richard Drewers. At time of check in he was helping another customer and Sean Averso checked me in. My wife and I went to the waiting area to wait for my oil change. Around a hour later the cashier called me to tell me I’m all set. Not once was I given a update by either gentlemen. I guess Joe has such high standards with his customers I assumed all the service advisors are the same, I was wrong. I had to find where they parked my car because nobody told me where it was. Just because it’s the weekend your level of customer service should never suffer. More

Joe “ deadlift your car” murray There’s a reason why he has almost 150 reviews at a 5.0. He helped get my Jeep in for service on a fully booked day with no appointment and not only g There’s a reason why he has almost 150 reviews at a 5.0. He helped get my Jeep in for service on a fully booked day with no appointment and not only get my main issue resolved, but get a few more things done that it needed. He’s busy so don’t expect small talk but you can expect a professional and exceptional experience. Thanks Joe More

Car Purchase Purchased a 2016 Grand Caravan a few years back - love the car. CJ did a great job in helping with the sale - even “checks in” with us on a regular b Purchased a 2016 Grand Caravan a few years back - love the car. CJ did a great job in helping with the sale - even “checks in” with us on a regular basis to make sure we’re all good! More