Firkins Chrysler Jeep Dodge Ram

Rescued in time of need Every time I in need of service Joe Murray has taken very good care of me and my Renegade. I have purchased several Jeep products with Firkins and ha Every time I in need of service Joe Murray has taken very good care of me and my Renegade. I have purchased several Jeep products with Firkins and have always had excellent service. I'd recommend Firkins to all my friends and family due to their professionalism and great customer service. More

cost of service I was charged $267.93 to have a battery installed in 2013 200 chrysler convertible and feel this cost is way over the top! Every since I have been c I was charged $267.93 to have a battery installed in 2013 200 chrysler convertible and feel this cost is way over the top! Every since I have been coming to Firkins for service (approximately 12 years) I have been happy to do so, BUT, after this bad experience, I now have second thoughts! More

Oil and tire maintenance Ken and the service crew were great they were able to assist me with my car and get me out as soon as possible. I really appreciate their hard work! Ken and the service crew were great they were able to assist me with my car and get me out as soon as possible. I really appreciate their hard work! More

Ken was very helpful I scheduled a oil change/tire rotation when I called I was told I also needed a brake fluid flush. After these were done Ken came up and told me if 3 I scheduled a oil change/tire rotation when I called I was told I also needed a brake fluid flush. After these were done Ken came up and told me if 3 other items that would need to be done one now. He explained why and what could happen if I didn’t. No pressure just very helpful explanation. He was very pleasant and will deal with him again. More

Service Done Right I go to Firkins when I want quality service. They always provide reliable diagnostics coupled with superior mechanical acumen. During this trip, I had I go to Firkins when I want quality service. They always provide reliable diagnostics coupled with superior mechanical acumen. During this trip, I had a number of items on my list that had to be done, and, since I use a mobility scooter, I knew that I would be sitting in it most of the day. When I was told that my vehicle was coming around to me after a wash, I asked the receptionist if someone could possibly help me with my lift and with steading me as I walked from the back of my van to the front. She introduced me to Todd. He went outside where I was greeted by Shaun and another gentleman. All three of them graciously made sure that I got into my van safely. Shaun even cleaned a smudge that one of the mechanics had left on the inside of my door. Why do I go to Firkins? One reason I go is that they take good care of my car. However, a lot of dealerships can do that. I go to Firkins because they take such good care of me. More

It doesn’t get any better! Joe Murray and his service personnel are as good as it gets! They took care of my vehicle wonderfully, provided me with a loaner and totally fulfille Joe Murray and his service personnel are as good as it gets! They took care of my vehicle wonderfully, provided me with a loaner and totally fulfilled their promise to sell me a great truck and make sure it was right! I plan to buy a new truck nectar year and you can bet it will be from FIRKINS!!!!! You should too!!!! More

Wait time. My appointment was for 10:00 am. Car was not serviced until I complained at 11:50. I was told car was done around 12:10. REALLY!!! Done in 20 min My appointment was for 10:00 am. Car was not serviced until I complained at 11:50. I was told car was done around 12:10. REALLY!!! Done in 20 minutes. I was told a lot of people were getting ready to head north. What does that have to do with me making an appointment for 10:00. I arrived around 9:50. NOT TOO HAPPY!!!! More

Awesome !! Fantastic !! Got the car at a unbelievably low price and monthly payment !! Thank you so much for the customer service !! I know where to go for my ne Fantastic !! Got the car at a unbelievably low price and monthly payment !! Thank you so much for the customer service !! I know where to go for my next car !! More

A breath of fresh air I work with Dwayne who made everything easy. He was a breath of fresh air. Very personable. He was very helpful in getting information about the truc I work with Dwayne who made everything easy. He was a breath of fresh air. Very personable. He was very helpful in getting information about the truck I purchased. I appreciated how quickly I was able to get the deal done. Thanks so much for your help. I love the truck. More

No pressure sales! We went in for a repair on our older Jeep Grand Cherokee and after talking with Sean in service we decided to talk with someone about options on a new We went in for a repair on our older Jeep Grand Cherokee and after talking with Sean in service we decided to talk with someone about options on a new Jeep Wrangler. Shawn was our salesman and he was great. He showed us different classes of the jeep after asking a few questions about what our wants were. He let us test drive several different jeeps and then took us around the lot looking at all our options. Never pushing us for the sale! They were able to put us in a vehicle we love for the price we wanted! Carl in finance was also great! We will continue to buy our vehicles here after this experience. More