Firkins Chrysler Jeep Dodge Ram

Excellent customer service My brand new 2019 Jeep Wrangler Sahara JL came in with some paint issues. The collision center manager Mike assured me that he would take care of the My brand new 2019 Jeep Wrangler Sahara JL came in with some paint issues. The collision center manager Mike assured me that he would take care of the problem and my car would look as good as new. When I picked up my car later that day you couldn’t even tell that there was an issue with the paint. Thank you so much to Mike and his staff for reassuring me and being courteous about the whole issue. More

Very professional Very professional. Very clean waiting room. Nice showroom. If I was wanting to purchase a new vehicle your dealership would be the one I would visit l Very professional. Very clean waiting room. Nice showroom. If I was wanting to purchase a new vehicle your dealership would be the one I would visit looked like a very good selection thank you More

Great purchase experience The negotiations on my trade in and new vehicle was one of the most Pleasant experiences I have had buying a vehicle and trading one in. Shawn was so The negotiations on my trade in and new vehicle was one of the most Pleasant experiences I have had buying a vehicle and trading one in. Shawn was so nice to deal with. He kept me informed of the status of my new build thru out the process. Shawn also made sure I had a brand new rental Jeep when my Jeep had to come back in two weeks after receiving it. I really enjoyed working with Shawn And everyone else at this dealership. More

Very pleased I appreciated not feeling pressured to purchase the car I was looking at. Todd our salesman at the preowned office did not come across as over bearing I appreciated not feeling pressured to purchase the car I was looking at. Todd our salesman at the preowned office did not come across as over bearing and working with him was a pleasant experience. Christine in the finance office was also great to work with. More

Quick easy and convenient They all were courteous and got me in and out quickly. Nice to have a Dodge dealership close to home that gets stuff done. I recommend them. They all were courteous and got me in and out quickly. Nice to have a Dodge dealership close to home that gets stuff done. I recommend them. More

"Great service" The service advisor, Joe Murray, was quick to determine my engine noise, put the paper work in order for the repairs and indicated the repairs should The service advisor, Joe Murray, was quick to determine my engine noise, put the paper work in order for the repairs and indicated the repairs should be completed in a day or two. True to his word, he called me on the second day to inform me my car was ready to pick up. Great doing business with reliable people. More

painless oil change Called Firkins service to compare price of oil change and tire rotation to popular tire center. Tire center couldn't get me in for a week and price w Called Firkins service to compare price of oil change and tire rotation to popular tire center. Tire center couldn't get me in for a week and price was nearly $100. Firkins said, come in now. I arrived 20 minutes later, checked in, and went to the lounge for fresh coffee, a chocolate covered donut and todays newspaper. The wait did not seem long. They checked a lot of other stuff besides the oil change and tire rotation and gave me a print out. I actually paid less than the other place quoted. I will be back to Firkins for my next oil change. More

2019 Jeep Sahara Unlimited lease The staff was excellent. Scott and Shawn were awesome to work with for this transaction. A special KUDOS to the Sales Manager, Todd. He was very ea The staff was excellent. Scott and Shawn were awesome to work with for this transaction. A special KUDOS to the Sales Manager, Todd. He was very easy to deal with and got me the exact deal of was looking to achieve. No high pressure sales pitch. Just good honest negotiations were both parties understood the process without any high pressure tactics, games, or trying to hide the actual true pricing of the vehicle. Was the absolute best experience buying a new vehicle. Thanks again Marty Kondek More

Warranty Work Firkins is always on point. Warranty work completed on schedule and fixed right the first time. Thanks to Ken & Matt for the excellent customer servic Firkins is always on point. Warranty work completed on schedule and fixed right the first time. Thanks to Ken & Matt for the excellent customer service! More

"New" minivan We tried a few other dealerships, but the friendliness of Scott brought us back to Firkins. We were pleased that he was not pushy like some of the o We tried a few other dealerships, but the friendliness of Scott brought us back to Firkins. We were pleased that he was not pushy like some of the other dealers have been; and let us make our own decisions instead of pushing us to a vehicle that would not meet our needs or price-range. More