Firkins Chrysler Jeep Dodge Ram

Car Purchase Purchased a 2016 Grand Caravan a few years back - love the car. CJ did a great job in helping with the sale - even “checks in” with us on a regular b Purchased a 2016 Grand Caravan a few years back - love the car. CJ did a great job in helping with the sale - even “checks in” with us on a regular basis to make sure we’re all good! More

Joe “ deadlift your car” murray There’s a reason why he has almost 150 reviews at a 5.0. He helped get my Jeep in for service on a fully booked day with no appointment and not only g There’s a reason why he has almost 150 reviews at a 5.0. He helped get my Jeep in for service on a fully booked day with no appointment and not only get my main issue resolved, but get a few more things done that it needed. He’s busy so don’t expect small talk but you can expect a professional and exceptional experience. Thanks Joe More

Oil change I usually see Joe Murray but since he is off on the weekends I was scheduled with Richard Drewers. At time of check in he was helping another custome I usually see Joe Murray but since he is off on the weekends I was scheduled with Richard Drewers. At time of check in he was helping another customer and Sean Averso checked me in. My wife and I went to the waiting area to wait for my oil change. Around a hour later the cashier called me to tell me I’m all set. Not once was I given a update by either gentlemen. I guess Joe has such high standards with his customers I assumed all the service advisors are the same, I was wrong. I had to find where they parked my car because nobody told me where it was. Just because it’s the weekend your level of customer service should never suffer. More

servide Joe Murray always takes care of my needs to keep my car running smoothly and safe for me to drive. I am confident in him. Joe Murray always takes care of my needs to keep my car running smoothly and safe for me to drive. I am confident in him. More

Great experience from start to finish I worked with Gino as my sales rep and it was a great experience. He is new to the business but was thorough and more than willing to accommodate any I worked with Gino as my sales rep and it was a great experience. He is new to the business but was thorough and more than willing to accommodate any needs of mine. I have worked as a finance manager in the past so I knew what information to provide to expedite the process. They took the info and ran with it. I will recommend this dealership to anyone who is searching for a new vehicle. More

Stress free. Helpful, smiling people After clearing up misconceptions, my very kind and helpful salesman Ira S. walked to the service center and had them call me to make an appointment. After clearing up misconceptions, my very kind and helpful salesman Ira S. walked to the service center and had them call me to make an appointment. When I arrived at the service center I was treated quickly and with respect. I will be back when my Nissan has any need. More

Routine Maintenance I have been a customer of Firkins for some time now; purchased at least 6 cars from them. Sales, but most importantly Service is what has kept me com I have been a customer of Firkins for some time now; purchased at least 6 cars from them. Sales, but most importantly Service is what has kept me coming back. I have always been taken care of and made to feel as though I were the most important matter to them at the moment. Joe Murray has never let me down and has always met or exceeded my expectations for service. More

What a wonderful experience! I HATE GOING TO A CAR DEALER! But not at Firkins. Our salesman, Dwayne Josey listened to our needs and concerns, addressed them and didn’t waste o I HATE GOING TO A CAR DEALER! But not at Firkins. Our salesman, Dwayne Josey listened to our needs and concerns, addressed them and didn’t waste our time like many car dealers do. He’s a pleasure to work with. His business manager, Craig Hoffman reviewed everything available and got use out in a reasonable amount of time. You enjoy car buying again. More

I hate car shopping! Staff were courteous and very helpful. My stress level was extremely low. Got a great deal with minimal haggling. Haven’t been in for service so can’t Staff were courteous and very helpful. My stress level was extremely low. Got a great deal with minimal haggling. Haven’t been in for service so can’t rate them. More

Great customer service and attention to details Great experience overall - from the online interaction, marketing and sales follow up. At the dealership, the sales consultant took the time to unders Great experience overall - from the online interaction, marketing and sales follow up. At the dealership, the sales consultant took the time to understand our needs from a car and budget perspective. I personally enjoyed the experience because the sales process was done properly. I will most likely come back for another car. More