Firkins Chrysler Jeep Dodge Ram

Professional We are always greeted with an interest into our reason for being there, and the work performed is done in a professional and timely manner. The bagels We are always greeted with an interest into our reason for being there, and the work performed is done in a professional and timely manner. The bagels and doughnuts are only icing on the cake! Joseph Murray has been our adviser with 3 cars now. More

Good Service The Service Department was helpful in checking out an electrical issue. I was able to stop in for a quick trouble code check and then make an appointm The Service Department was helpful in checking out an electrical issue. I was able to stop in for a quick trouble code check and then make an appointment to follow up on the concern. More

Amazing Customer Service Shawn gave the absolute best customer service I have received from a car dealership. Car was looked at and repairs completed in a timely manner. Cas Shawn gave the absolute best customer service I have received from a car dealership. Car was looked at and repairs completed in a timely manner. Cashier was very helpful as well. More

Great service Had a pesky check engine light. They figured out what was causing it. They were professional and treated me well. Richard was a pleasure to work with Had a pesky check engine light. They figured out what was causing it. They were professional and treated me well. Richard was a pleasure to work with. More

Personal touch still exists at Firkins Our car is very precious to us and Joe always makes sure it is well taken care of in the service department. We have been driving our car a long dist Our car is very precious to us and Joe always makes sure it is well taken care of in the service department. We have been driving our car a long distance for maintenance at Firkins for several years as they are the only people we trust to touch it. Our recent experience was no exception and we appreciate the time that the staff took to confirm the appointment and welcome us (Shirley) and Joe's attention to our needs and also the parts manager who took the time to make sure we were getting what we expected. Overall a very positive experience! More

Oil change and recall updates Firkins took the time to go through my truck and check for recalls as they did an oil change. The service was fast and friendly Firkins took the time to go through my truck and check for recalls as they did an oil change. The service was fast and friendly More

Great customer service Joe was awesome as usual. Got there at 740 and was out by 830. Great job! Made it to work on time. I will be back for sure! Joe was awesome as usual. Got there at 740 and was out by 830. Great job! Made it to work on time. I will be back for sure! More

Very Good Service staff were excellent and keep me informed on what was going on. I was overall please with the service, and the waiting room was excellent. Service staff were excellent and keep me informed on what was going on. I was overall please with the service, and the waiting room was excellent. More

Couldn't have been better! As snow birds, we were unsure where to take our Dodge Caravan for a repair. Turns out Firkins was the perfect place. From the initial phone call to As snow birds, we were unsure where to take our Dodge Caravan for a repair. Turns out Firkins was the perfect place. From the initial phone call to arrange an appointment to the meeting with Joe to the call that our van was fixed, the Firkins team is a "well-oiled machine". The pick up & paper work were easy. And I can't say enough positive about Joe. He was friendly & professional & he got our vehicle fixed. He thanked us for our business! A lot of businesses could learn from this company. More

Great service department. This is a great service department. Scheduling is easy. Communication from the service advisors is top notch. Will continue to use this dealership fo This is a great service department. Scheduling is easy. Communication from the service advisors is top notch. Will continue to use this dealership for a long time. Keep up the great work. More