Firkins Chrysler Jeep Dodge Ram

Service This would have been a five star review if it hadn't been for minor problems after the final sale of the Town & Country Van involving the sticker pric This would have been a five star review if it hadn't been for minor problems after the final sale of the Town & Country Van involving the sticker price info and the headset not being left in the car. I still had not received the headset after sending many e-mail requests. When I took the car in for the first service, I told Matt I wanted to see someone in Customer Service. He asked what the problem was and said he would handle it. He did and was very courteous in doing so even though that should not have been his responsibility. Thank you, Matt, for your help. More

service your service manager joe Murray is a great asset to your dealership some of your salesman should take lessons to go the extra mile to keep my business your service manager joe Murray is a great asset to your dealership some of your salesman should take lessons to go the extra mile to keep my business thanks again for your great service. More

Sales selection and service have all been excellent Joe, Ken, Matt and the service staff have taken care of my 2007 Durango 2014 and 2015 200's... The Courtesy Drivers have been great when I had to put Joe, Ken, Matt and the service staff have taken care of my 2007 Durango 2014 and 2015 200's... The Courtesy Drivers have been great when I had to put vehicles in for long service calls. More

great help! With the help of Craig Randlett, I was able to find a great vehicle that met my needs and finances. Not a pushy person there, and all issues we handle With the help of Craig Randlett, I was able to find a great vehicle that met my needs and finances. Not a pushy person there, and all issues we handled with smiles and genuine concern. More

Recall item I brought my car in for a recall on an air bag problem. Joe Murray got me in and out in less than an hour. Great job all. Hey, the donuts were delicio I brought my car in for a recall on an air bag problem. Joe Murray got me in and out in less than an hour. Great job all. Hey, the donuts were delicious too! More

very professional This is not the only dealership I visited but the professional and courteous greeting and presentation of facts and figures was superior to other deal This is not the only dealership I visited but the professional and courteous greeting and presentation of facts and figures was superior to other dealerships. My salesman (Patrick Eagan) was the real difference maker. His knowledge and personality made buying a new car a comfortable experience. Most mentionable was how Patrick went step by step through the set-up and delivery information when I took delivery. More

Joe Murphy is Fantastic! Joe Murphy is professional, polite and a pleasure to work with! You are lucky to have him representing Firkins! Thank you so much for the great servi Joe Murphy is professional, polite and a pleasure to work with! You are lucky to have him representing Firkins! Thank you so much for the great service! More

OIL CHANGE Called Joe Murray for appt. He was polite and courteous and scheduled one for next day. I was in and out in an hour. He is a knowledgeable service Called Joe Murray for appt. He was polite and courteous and scheduled one for next day. I was in and out in an hour. He is a knowledgeable service rep and an asset to Firkins! More

problem solved I had a problem with the service department and I was contacted by Rob Lohbauer and the matter straighten out. Rob Lohbauer is an asset to this deal I had a problem with the service department and I was contacted by Rob Lohbauer and the matter straighten out. Rob Lohbauer is an asset to this dealership and that is the reason that I keep coming back for my car service. Anyone that a problem should contact Rob Lohbauer and you will see what a pleasure ,it is to work with Rob by friendliness and concern about your problem has been straighten out. He makes sure that your problem has been taken care of and continue to return to Firkins car dealship. More

Check Engine light was on As usual, I called Joe Murray, he made an appointment for me, I brought my car in, and he corrected the problem (No more "Check Engine" light). As usual, I called Joe Murray, he made an appointment for me, I brought my car in, and he corrected the problem (No more "Check Engine" light). More