Firkins Chrysler Jeep Dodge Ram

We live on the Florida east coast. I talked to two local Florida dealers regarding a CPO 2020 Pacifica Limited, and discovered that advertised pricing meant nothing. I contacted Firkins because they had a l Florida dealers regarding a CPO 2020 Pacifica Limited, and discovered that advertised pricing meant nothing. I contacted Firkins because they had a low mileage 2020 CPO Pacifica Limited. They advertised a very good internet price for the Pacifica. When I called, I was greeted by Marly Saxton, a customer service agent, who answered questions and said she would get me the out-the-door selling price. I was skeptical based on my previous dealer experiences. Within an hour, I had an email from our pre-owned sales consultant Brett McCant with the purchase price, including tax and license fees and to my surprise, they honored the advertised price. They are up-front about their dealer fee and transaction fee. I called him back and made the deal. Very fair and agreeable pricing. We drove the four hours to Firkins to pick-up the Pacifica and were met by Brett, who was very helpful in answering questions. Financing was completed quickly and efficiently by Kristine Scherer. The paperwork was done and we left with the car thinking how pleasant and professional the entire process was to complete. It is no wonder that Firkins has so many 5-star ratings. We are adding to these 5-star reviews. Bill & Antoinette More

We found the vehicle we wanted at Firkins, but we live 90 minutes away, we called and we were able to complete the whole deal over the phone and they even offered to deliver the vehicle to our door. We have minutes away, we called and we were able to complete the whole deal over the phone and they even offered to deliver the vehicle to our door. We have family in their area so we decided to drive there and sign the paperwork, when we got there everything was as agreed upon, no surprises. We were in and out in less than an hour and we love our beautiful Jeep!!! Thank you Ricardo!!! I would highly recommend them to anyone looking for a vehicle!!! More

I have purchased numerous vehicle from this dealership, and have always returned because of the great service from the staff and great deals too. Thanks and have always returned because of the great service from the staff and great deals too. Thanks More

We had our jeep towed to firkins due to dead batterie. And i wanted to sat that sean averso was awesome Thank you for everything And i wanted to sat that sean averso was awesome Thank you for everything More

They are honest and great service and I would come back regularly for service. Friendly and professional as well. They also took care of every issue with my Jeep. regularly for service. Friendly and professional as well. They also took care of every issue with my Jeep. More

Getting a appointment was great.Waiting over 2 hours to Getting a appointment was great. Waiting over 2 hours to change the rear tire was not great, it took over 2 hours. All of the employees were friendl Getting a appointment was great. Waiting over 2 hours to change the rear tire was not great, it took over 2 hours. All of the employees were friendly and polite. More

Our 2020 Pacifica needed a repair. Sean, our contact was Our 2020 Pacifica needed a repair. Sean, our contact was most welcoming and accommodating. The process was a long one because he had to take off the Our 2020 Pacifica needed a repair. Sean, our contact was most welcoming and accommodating. The process was a long one because he had to take off the entire rear bumper but Sean kept me informed so I didn’t feel like he forgot about me! I give Sean an A+! I also appreciated the spacious seating outside in this COVID era. More

Excellent customer service. Joe Murray was very prompt about returning phone calls and keeping me informed. The service department diagnosed the issue quickly and repaired the problem in the same day. Tha about returning phone calls and keeping me informed. The service department diagnosed the issue quickly and repaired the problem in the same day. Thank you! More

The entire experience purchasing our 2020 gladiator was excellent thanks to hard work of Shawn our salesman! He was knowledgeable and able to help us find what we wanted at a price we were comfortable wi excellent thanks to hard work of Shawn our salesman! He was knowledgeable and able to help us find what we wanted at a price we were comfortable with! Also Brady was easy to work with and made it a nice buying experience! Highly recommend them!! Thank you! More

Went in for recall, took just over a day, fast friendly and informative service. Joe informed me of other services and sales coming up. I have always liked this dealership from the start. Sales service and and informative service. Joe informed me of other services and sales coming up. I have always liked this dealership from the start. Sales service and finance department are all on point and friendly. More