Firkins Chrysler Jeep Dodge Ram

I wish to thank Mr. James Byrnes, your Service Manager, for his concern for customer satisfaction and company loyalty. He helped me have a satisfactory conclusion for a faulty replacement part in my Jeep' for his concern for customer satisfaction and company loyalty. He helped me have a satisfactory conclusion for a faulty replacement part in my Jeep's airbag. He worked with Chrysler to expeditiously resolve distress concerning this bad replacement part. I did not feel that I should have been responsible for that part. He and Chrysler worked with me, and Chrysler agreed to replace that part at no expense to me. I give Mr. Byrnes seven starts out of five and will revisit Firkins in the future. Thank you, Thomas Cassetty. More

We purchased a quality certified preowned vehicle with low miles at a fair price, and the personnel that we worked with, make the transaction easy and a very pleasant experience. It is a very no pressure, low miles at a fair price, and the personnel that we worked with, make the transaction easy and a very pleasant experience. It is a very no pressure, no hassle type of dealership. More

Made me feel very much home was also patient and got the deal done. The next car I choose to get moving forward I will return to the same dealership! deal done. The next car I choose to get moving forward I will return to the same dealership! More

Very pleased with service. Had a lot of patience while I was getting my loan approved by my credit union. Worked delinquently with me on the price of the car. I always use Firkins (Jeff Gray) for my car pu was getting my loan approved by my credit union. Worked delinquently with me on the price of the car. I always use Firkins (Jeff Gray) for my car purchases and will continue! More

I’ve been a customer of Firkins for 17 years. I appreciate the fact that they always listen to my concerns and do their best to address them. appreciate the fact that they always listen to my concerns and do their best to address them. More

Great salesman, sales manager, and finance department. The experience was easy and enjoyable. From test drive to sale, we were pleased and will return to buy future vehicles. Would recommend salesmen Shaw The experience was easy and enjoyable. From test drive to sale, we were pleased and will return to buy future vehicles. Would recommend salesmen Shawn Clarke and Mark Gray to anyone. More

Sean is friendly, courteous and explains all the services that I need for my car. I feel confident after it has been serviced. The cashiers are friendly and organized. that I need for my car. I feel confident after it has been serviced. The cashiers are friendly and organized. More

The dealer facilities were clean and proficient. The waiting room allowed for good distance between customers. All personnel were courteous and friendly. Ron our service manager was informative and pr waiting room allowed for good distance between customers. All personnel were courteous and friendly. Ron our service manager was informative and professional. More

This was my first time at service center as I recently relocated from another state. The lounge area in the office is clean and spacious. Easy drive up for getting your car checked in for servicing. Every relocated from another state. The lounge area in the office is clean and spacious. Easy drive up for getting your car checked in for servicing. Everyone was very nice! Great customer service!! I will definitely be coming back. More

Firkins helped me out when I needed guidance with a stalled vehicle. The gentleman who helped me is Joe, and I thought he made a nerve-wracking situation more understandable. I’d highly recommend Firki stalled vehicle. The gentleman who helped me is Joe, and I thought he made a nerve-wracking situation more understandable. I’d highly recommend Firkins; and especially, Joe. More