First Team Honda
Chesapeake, VA
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Waiting weeks for management to return call after he "wrapped" his head around it..ie: my car....basically stolen $1000.00 to do half the work and left the car in pieces....but my reviews are blocked by "wrapped" his head around it..ie: my car....basically stolen $1000.00 to do half the work and left the car in pieces....but my reviews are blocked by A.L.jr himself I'm sure so that should tell you about them...why I bothered to buy 3 cars from them if they're not competent enough to fix it without searching for ways to suck money out of you is beyond me...they will not be going back to incompetent people. More
Worst dealership service department I have ever dealt with. First I had an issue with my A/C (there was a recall on) & had to pay for it and when it stopped working again very soon after they finally fi with. First I had an issue with my A/C (there was a recall on) & had to pay for it and when it stopped working again very soon after they finally fixed it as a recall issue. Then I take it for the “life time oil change” as I have done in the past and they do other service I did not want and charged me for it! This dealership is very shady. Do not recommend them. More
Stopped by First Team Honda after talking with Mark Bowles (General Sales Manager) a couple of weeks ago looking to maybe upgrade our 2019 CRV. Placed an order for a 2022 CRV Touring Edition but it ha Bowles (General Sales Manager) a couple of weeks ago looking to maybe upgrade our 2019 CRV. Placed an order for a 2022 CRV Touring Edition but it had to be red and get in by Valentine’s Day. Well did he and Ken Anderson (Top Salesman) deliver! Got a text yesterday first saying it was on the truck, then it was delivered and then, can you stop by and pick it up this afternoon? Well when My wife got home from work we took a ride and she was thrilled when she first laid eyes on it😍 This was undoubtedly the very best experience we have ever had purchasing a new car and these two gentlemen went above and beyond our expectations! I cannot tell you what a pleasure it was for us to meet and do business with these two fine gentlemen! May God Bless them for treating us with such respect, fairness and kindness. They all were aware of my condition, they did most of the paperwork ahead of time so we spent absolute minimum time at the dealership👏👏👏 Highly recommend these folks if you are looking for a Honda! More
My experience in purchasing my 2022 Civic Touring was a dream. The Sales Manager, Mark, was able to find the exact car I wanted, which other dealerships have not been able to do in over 2 months. The Sale dream. The Sales Manager, Mark, was able to find the exact car I wanted, which other dealerships have not been able to do in over 2 months. The Sales Associate, Todd, was very friendly, patience and thorough in explaining all the the features of my new car and handling all the paperwork. Lori, the Delivery Coordinator, and Ray, the Finance Manager, were also very thorough in explaining all the warranties available and coverages for each. I had the pleasure of meeting the owners, Mr. Ashton Lewis, Sr. and Ashton Lewis, Jr. during my visit. They pick their employees well and lead by example, which shows in the work ethic and overall atmosphere in the dealership. They are all experienced, friendly, patient and professional. They are truly focused on customer satisfaction. I highly recommend the First Team Dealerships. More