
Fischer Honda
Ypsilanti, MI
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AFTER THE LOAN IS PAID-OFF I paid off my car over five months ago, this was {2half year before time} I was told to go back to the dealership where I purchase my car, to cancel I paid off my car over five months ago, this was {2half year before time} I was told to go back to the dealership where I purchase my car, to cancel my GAP Insurance and my car warranty. The Head of the Finance Department did not know what he is doing, he had me ordering my cancel check in order to show him that I had paid for a service contract off. Their was a Mr. Ed Odette that said he would find out what is going on, I can't even reach him now. As of today I haven't got my unused refund back from the service contract nor the refund from the Gap insurance, I can't even talk to anyone about this matter. Please don't buy your car or truck from this Dealership, I have calls a number of times but no one has return my phone calls. More
We loved the service we got looking for a new car for our family! The staff was great, and of course, we love our new Honda! Looking forward to doing business with you for many many years. family! The staff was great, and of course, we love our new Honda! Looking forward to doing business with you for many many years. More
Fischer Honda provides the best service that I have ever had since buying and having cars serviced for the past 55 years. They.have an excellent service staff and they always clearly explain what needs t had since buying and having cars serviced for the past 55 years. They.have an excellent service staff and they always clearly explain what needs to be done and why. More
I've been to Fischer two times so far and both times I've been very impressed with the service personnel. I always have many questions to ask as I purchased a used 2011 CRV and by talking with Patrick o I've been very impressed with the service personnel. I always have many questions to ask as I purchased a used 2011 CRV and by talking with Patrick or Sean I walk away with more knowledge about my car which helps me to take the best care to make it last. I'm very, very satisfied with Fischer!! More
We brought in two of our Hondas within the same week. When my husband brought in the 2012 CR-V to have a tire repaired, he was initially told he would have to wait for service. However, Patrick stepped When my husband brought in the 2012 CR-V to have a tire repaired, he was initially told he would have to wait for service. However, Patrick stepped right in, took his keys, and the tire was repaired shortly thereafter. I want to take this opportunity to say that Patrick is the main reason we continue to return to Fischer Honda to purchase our vehicles. The customer centered service he provides us is unmatched by anyone. Thank you Patrick!! The Washingtons More
I've used the Fischer Honda dealership for the last 10 yrs. My 2003 Honda CR-V was serviced there although purchased at dealership in Ann Arbor. My 2010 CR-V was purchased at Fischer. I have always rec 10 yrs. My 2003 Honda CR-V was serviced there although purchased at dealership in Ann Arbor. My 2010 CR-V was purchased at Fischer. I have always received friendly and good service there. Only once was there an issue when my transmission fluid was changed. That was taken care of nicely and a small compensation was added. Always a nice touch. Everyone is always friendly and attentive. Waiting is pleasant and reasonable in terms of time. For the first time when I scheduled this last visit I had to wait about three days. That means you must be getting busier!! More
Sean Marick truly delivers exceptional customer service. Initially, I scheduled my appointment for my regular maintenance service, but a much more serious problem was discovered upon inspection. I apprecia Initially, I scheduled my appointment for my regular maintenance service, but a much more serious problem was discovered upon inspection. I appreciate that Sean was not only able to get the job handled in the same day, but he also set me up with a rental car on the spot, so that I was able to go to work. Finally, I applaud the mechanic / technician (I believe the name Eric Wolff was on my service report) for immediately diagnosing the problem and executing the repair so quickly. Thanks to the service team, i am able to take my Honda on a nice long road trip and have full confidence in it's performance and reliability. I have and will continue to recommend friends and family use Fischer Honda for all of their car and service needs. More
Patrick is always pleasant and helpful. This was routine maintenance so I waited for the service in the lounge. They were ready for me when I arrived and I was out of the dealership within 20 minutes. The maintenance so I waited for the service in the lounge. They were ready for me when I arrived and I was out of the dealership within 20 minutes. The cost was $0 because I bought my car at Fischer Honda and got free lifetime oil changes. It doesn't get better than that. Keep up the good work. I recommend you to my friends and if I need a new car, I will be back. P.S. Patrick deserves a raise! More
Great service! I was impressed by the high quality of customer service, complete with allowing use of a loaner while my car was being serviced. Thank you! customer service, complete with allowing use of a loaner while my car was being serviced. Thank you! More