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Fitzgerald Chrysler Dodge Jeep RAM Hagerstown
Hagerstown, MD
154 Reviews
Hagerstown, Maryland Chrysler Dodge Jeep Ram Dealership Serving Frederick, MD, Chambersburg, PA, and Waynesboro, PA
For drivers in Frederick, MD, Chambersburg, PA, and Waynesboro, PA, Fitzgerald Chrysler Dodge Jeep Ram of Hagerstown is the reliable destination for all your automotive needs. Whether you're in the market for new Chrysler, Dodge, Jeep, and Ram models or high-quality pre-owned cars, our dealership has you covered. Our commitment extends beyond sales at Fitzgerald Chrysler Dodge Jeep Ram of Hagerstown, and we take pride in being your comprehensive automotive solution. Visit our dealership in Hagerstown, MD, to experience the FitzWay, today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 6:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 154 reviews
December 14, 2015
horrible customer service This dealership is horrible after bending me over for 778.00 dollars my car was wrecked by one of the mechanics and they had the nerve to say that it' This dealership is horrible after bending me over for 778.00 dollars my car was wrecked by one of the mechanics and they had the nerve to say that it's not there problem and I would have to fix it myself. Mark Harne is the service manager what a joke and same goes for the rest of hoffman automotive in management I just want the damages to my car fixed I don't recommend this dealer to anyone. More
by madcustomer33
Employees Worked With
Mark harne,Gail Russell,Danny wang
December 02, 2015
Excellent Dealership and Employees I went to Hoffman Chrysler Jeep and was greeted by salesman Quniton D. I was treated with professionalism and courtesy from all personnel I encounter I went to Hoffman Chrysler Jeep and was greeted by salesman Quniton D. I was treated with professionalism and courtesy from all personnel I encountered from sales to finance and other departments. All of my questions before purchasing my car was explained in detail so that I had no doubts when I bought my car. I highly recommend Hoffman Chrysler Jeep dealership to anyone who is thinking about buying a vehicle for everyone there is friendly and knowledgeable about helping a customer find what they need. More
by d.z.
Employees Worked With
Quinton D. and James F.
November 30, 2015
Number 3# new truck purchase in 2015 This is my 10th amazing buying experience with Hoffman automotive. This is my 3rd amazing experience with my salesperson Robert Elliott in 2015!! Than This is my 10th amazing buying experience with Hoffman automotive. This is my 3rd amazing experience with my salesperson Robert Elliott in 2015!! Thanks for the great new trucks!! Thanks for the great trade in value of my 1st ever trade in!! I Highly recommended Robert Elliott and Hoffman Automotive. More
by Michele's Cleaning
Employees Worked With
Robert Elliott
November 24, 2015
Overall very pleasing experience! Hoffman was very attentive to MY needs from the moment I pulled in to the parking lot. They were not pushy and respected my wants and wishes. They did Hoffman was very attentive to MY needs from the moment I pulled in to the parking lot. They were not pushy and respected my wants and wishes. They did their best to match what I wanted in terms of payment and purchase terms. More
by mcats121
Employees Worked With
Asher (SC)
November 20, 2015
Amazing service! I had an amazing experience with Hoffman. Salesman Terry Shepherd was very nice and helpful. He got me the best trade in value and sent me home in a n I had an amazing experience with Hoffman. Salesman Terry Shepherd was very nice and helpful. He got me the best trade in value and sent me home in a new 2016 Jeep Wrangler that I always wanted! Everything was done very quickly as well, so I wasn't stuck for hours at a dealership. Thank you Hoffman and Terry for my new toy! More
by Glowgurlie06
Employees Worked With
Terry Shepherd
November 16, 2015
New Vehicle Purchase/Trade In I was very pleased with the service I received during my trade in and new truck purchase. Sales Consultant, Robert Elliot, was experienced, honest and I was very pleased with the service I received during my trade in and new truck purchase. Sales Consultant, Robert Elliot, was experienced, honest and extremely helpful throughout the entire process. I would tell anyone who goes into the dealership to ask for him; he'll treat you well. More
by Kane
Employees Worked With
Robert Elliot
November 08, 2015
awesome I Got what I wanted at the price I wanted. The service staff was very helpful and quinton stood out from rest. He was very honest and helpful. Thank I Got what I wanted at the price I wanted. The service staff was very helpful and quinton stood out from rest. He was very honest and helpful. Thank you More
by Matthew Nair
Employees Worked With
quinton
November 07, 2015
Traded In/New Vehicle Purchase Sales Consultant Ron Doub was very nice and very helpful putting me into a new vehicle with ease. My overall experience was outstanding! I would highl Sales Consultant Ron Doub was very nice and very helpful putting me into a new vehicle with ease. My overall experience was outstanding! I would highly recommend. More
by BrendaLeeEyler
Employees Worked With
Ron Doub
October 28, 2015
Trade in/ new vehicle purchase My overall experience was outstanding. Salesman Robert Elliot was very helpful and worked with me on a reasonable trade in price. He was respectful an My overall experience was outstanding. Salesman Robert Elliot was very helpful and worked with me on a reasonable trade in price. He was respectful and was available for any questions. The day of pick up was fast and expedient. I would recommend this dealer. More
by RWareham
Employees Worked With
Robert Elliot
October 21, 2015
Service We had a great experience all around. Quentin our salesman was professional from the start which made our experience that much more pleasant. Car bu We had a great experience all around. Quentin our salesman was professional from the start which made our experience that much more pleasant. Car buying in the past is a has been a hassle and you leave with not a great feeling. We had none of that working with Quentin. We felt we dealership and ourselves got a great deal and my husband got the truck he has been drooling over. We bought a Ram Big Horn will power folding mirrors, a plus in our book. The paperwork was no hassle and simple. The simplest purchase we have ever had. We have already told everyone we know that is looking for a truck or car to go there. More
by poulop
Employees Worked With
Quentin
