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Fitzgerald Chrysler Dodge Jeep RAM Hagerstown

Hagerstown, MD

4.5
142 Reviews
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171 S Edgewood Dr

Hagerstown, MD

21740

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Showing 142 reviews

March 23, 2021

Let’s just say I won’t be calling them again but thanks I called for information on a particular vehicle and by the time they responded after I had said I was interested the vehicle was sold More

by jhaysoza
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Mattioli, Quenton Dixon, Ian Miller, Allen Ayers, Terry Phillips
September 19, 2020

They never returned a call and reply by email took 17 days. I could have walked there & back in that time. Save your energy. I took my money elsewhere. Guess they make enough money !!! More

by mcars13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Phillips
July 19, 2019

extremely bad experience Every time I turned around my repair cost kept going up wound up costing me over $10,000 having to have a new motor replaced. after they got my truck More

by lemonRAMTruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
orlando
June 09, 2019

Great people This is third Wrangler I have brought from this dealership. Mike Kepheart was wonderful, he listened to what I wanted and found the perfect Jeep. Love More

by Vicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kepheart, Quenton Dixon
May 13, 2019

20+ year return Customer I have been a lifelong customer of Hoffman's and have worked with Quenton Dixon on my last 2 vehicles. Quenton truly listens to what you want in a ve More

by Jillc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quenton Dixon
April 22, 2019

service dept I bought a new car from this dealership. The dealership never put the SD card in. I had to wait 2 weeks to get a new card and it didn't work. I ha More

by UnhappyCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
king
April 12, 2019

Great Buying Experience Quenton Dixon was very helpful through whole process and answered all my question and concerns Thank you for making me proud jeep owner Thank a More

by Dannycool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quenton Dixon
March 07, 2019

Top notch service all the way! I couldn’t ask for a better experience buying a Jeep for our son who is stationed in Japan. Quentin went out of his way to help us and gave us top not More

by angie56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quenton Dixon
Mar 29, 2019 -

Fitzgerald Chrysler Dodge Jeep RAM Hagerstown responded

Thank you so much for your feedback. We really appreciate your business and hope to see you again.

March 04, 2019

2019 Ram purchase Bought a New Dodge Ram 1500 at this dealer! Their customer service is truly exceptional; it is what you can expect at this high end car dealer ship.. More

by C130 master
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Daub, Jay Shaffer
Mar 29, 2019 -

Fitzgerald Chrysler Dodge Jeep RAM Hagerstown responded

Thank you so much for your review we greatly appreciate it. We hope to see you again soon.

January 15, 2019

Excellent customer service. Mr George is a great sales rep. We are extremely happy with our new jeep compass. We knew what we wanted and Mr. George got us in and out in no time. More

by Druryfam2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
Mar 04, 2019 -

Fitzgerald Chrysler Dodge Jeep RAM Hagerstown responded

Thank you so much for your review. We greatly appreciate it.

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