Fitzgerald Toyota Gaithersburg

Jesus Henriquez is a wonderful professional. Very attentive to my needs and very honest with all information provided about the car I bought. He took care very diligently of all things I asked for a attentive to my needs and very honest with all information provided about the car I bought. He took care very diligently of all things I asked for and was truly dedicated to make things work for me. Provided all information I asked very effectively and clearly when trying to decide what car to buy. Wonderful experience. Margarita Gomez More

Awesome customer service! They treat you like you purchased a much more expensive luxury vehicle. I highly recommend this dealership and the service department as well! purchased a much more expensive luxury vehicle. I highly recommend this dealership and the service department as well! More

We were seeking to replace our leased 2011 Hyundai Sonata, and Robert Hess and Dan McCarthy both worked with us to find a good fit. Rob worked with me through a series of emails to find out what we w Sonata, and Robert Hess and Dan McCarthy both worked with us to find a good fit. Rob worked with me through a series of emails to find out what we were looking for. Although Hyundai no longer offers a GLS model with navigation and premium audio, which our 2011 model had, Rob was able to find a 2013 Sonata Limited with all the features we wanted (and several we didn't really have on our list of "must-haves") and at a lease price that was very reasonable. These two representatives did not stop until we had found the car we finally leased, and Dan took us through the leasing process on Saturday morning in fewer than two hours. We love our new Sonata and appreciate the fine attention we got from Rob and Dan. If they are still with Fitzgerald Hyundai in three years, they will definitely see us again! More

It was very pleasant dealing with Tasos. And company. I would recommend him/them to others. The paperwork still takes too long and is exhausting. I just love lawyers. would recommend him/them to others. The paperwork still takes too long and is exhausting. I just love lawyers. More

I have been going to Fitz for about 6 years now and have nothing but good things to say about the service department. I would say that after all this time, I am impressed with everyone, however Steve Winkl nothing but good things to say about the service department. I would say that after all this time, I am impressed with everyone, however Steve Winkler is the stand-out person that has been my family's "go-to-guy" for everything from repairs, simple maintenance, and just to get a general opinion. There are so many good things to say it is hard to know where to start. I guess to boil it down, the most important issue is basic business: I get quality work for a reasonable price and, maybe as importantly, I do not get what I don't want/need and get subtle bills/inflated tag-along services! I can go on travel and know that if my wife runs into a problem, she can get to Fitz and Steve, Pat Nugent, the others on the team will take care of what our vehicle(s) need done and not have to worry about being overcharged and unnecessary work. After all this time, from the folks that start our work order, to the mechanics we don't see, to the ladies at the check-out who handle our bills, to the guys outside the door handling all the hustle and bustle in all weather, it is almost more of a family to me than just simple service. In my opinion, they even go out of their way to try to get me a good deal on whatever I need. As long as we are in the area, I will not go anywhere else. Many thanks; very much appreciated! More

Maria is a wonderful sales representative! She didn't pressure us and showed general interest in our needs and desires. She stayed sensitive to our budget and even spent quality time with us knowing tha pressure us and showed general interest in our needs and desires. She stayed sensitive to our budget and even spent quality time with us knowing that we were not buying that day. On the day that we did buy she ensured that we had a stress free eexperience. That day we were treated with compassion and courtesy from sales to finance to delivery. We would recommend Maria and this dealership to anyone. More

Received amazing assistance and feedback form Mr. Harry. Received amazing assistance and feedback form Mr. Harry. Definitely, he is the man to do business with. I would indeed recommend you pay him and by Received amazing assistance and feedback form Mr. Harry. Definitely, he is the man to do business with. I would indeed recommend you pay him and by extension Fitzgerald Lakeforest 907 North Frederick Ave Gaithersburg, MD Toyota a visit. Go there, get the best from the best. Get a Toyota. More

Bought new Toyota Corolla here, did not need to bargain, which I liked very much. The price listed on the site was $2000 less than the invoice price. The sales man was friendly and helpful. which I liked very much. The price listed on the site was $2000 less than the invoice price. The sales man was friendly and helpful. More

Fitzgerald Toyota preforms service on two of my vehicles; Fitzgerald Toyota preforms service on two of my vehicles; a Toyota 4 Runner and a Jeep Liberty. You may ask why I take a Jeep to a Toyota dealershi Fitzgerald Toyota preforms service on two of my vehicles; a Toyota 4 Runner and a Jeep Liberty. You may ask why I take a Jeep to a Toyota dealership for service? The answer, Fitzgerald services my Jeep better then the Jeep dealership! The customer service is outstanding, the technicians are detailed when servicing/evaluating my vehicles, and provide a timeline of when service needs to be performed. Which affords me the opportunity to budget for more expensive service requirements. In any service industry, the customer service person that greets you can make or break the overall experience. At Fitzgerald my Service Manager, Judith Riccio, takes customer service to another level. Her attention to details, timely status reports, even coming in on her day off to check on my vehicles, gives me a level of trust and confidence that I have truly selected the right dealership to service my vehicles. Thank You Judith & Fitzgerald! More

I have purchased many vehicles from much more expensive dealerships like Mercedes and Lexus however my experience working with Neeha and Fitzgerald was by far the best.I was given a fair price rright up fr dealerships like Mercedes and Lexus however my experience working with Neeha and Fitzgerald was by far the best.I was given a fair price rright up front,there was no pressure to have to purchase at that momnt in order to get that price and the entire buying experience was pleasurable and I love my Prius!!!Neeha and the Fitz team spent as much time as I needed to explain all details of the car as well as all the financials which made me feel very much at ease.The followup after the purchase was excellent as she has called on a few occassions to see how I was enjoying my car,she took me to the service dept and introduced me to everyone and has even helped me reset my Blue tooth after getting a new phone.I highly recommend this dealership as everyone I have come in contact with is focused on the consumer and the attention after the sale to me is more impressive than before I purchased the vehicle.Their actually is something called "The Fitz Way" and its great people,great service and a very fair competative price. More