Fitzgerald Toyota Gaithersburg

I have purchased several vehicles from this dealership in the past 12 years. I have always found the staff to be attentive, helpful and very friendly. On Nov. 17, 2012 I purchased a Santa Fe and worked wit the past 12 years. I have always found the staff to be attentive, helpful and very friendly. On Nov. 17, 2012 I purchased a Santa Fe and worked with Thomas Barker, sales, and John Burroughs, manager. These individuals were very helpful and worked to make the purchasing process as easy as possible. I would definitely recommend this dealership to my friends that are in the market for a vehicle. More

Great, efficient experience. Fixed price approach does seem to work, both in effectiveness and competitive pricing world. The value-added components of the purchase were explained well and there was no p seem to work, both in effectiveness and competitive pricing world. The value-added components of the purchase were explained well and there was no pressure. Andrew is a high-energy, positive person, who either had, or could get, the answers. More

Looking for Hyundai Sonata. I've always been frustrated by the games involved in trying to find out how much a car costs, so I appreciated Fitzgerald's policy of putting the actual price I could expect to by the games involved in trying to find out how much a car costs, so I appreciated Fitzgerald's policy of putting the actual price I could expect to pay on their website - my calculation (after I figured tax, tags and dealer prep)ended up being within $100 of the final price. Spoke w/ Ed Zayas on the phone, who assured me that the price he was giving me was valid, and put it in writing via email. So I went in, met Ed, and discovered that the car I wanted had been sold while I was on my way - he'd called my house to try to get me, but I was already on my way. Turned me over to Thomas Barker, who continued working with me to find a suitable substitute. After looking at four or five other cars in the same price range, I settled on two Sonatas that were exactly the same price with exactly the same features/options as my preferred one, just different colors. I ended up picking one of them (ruby red w/ beige leather interior, vs. my preferred black w/beige). Mr. Barker was courteous, friendly, good-humored, and straightforward. A couple of times, I asked him to explain certain details, and when he wasn't sure, he didn't try to bluff me or lie - he went and got the answer or got someone else to come over and explain the answer (regarding financing). A couple of times, he had to leave the dealership on other business, and both times handed me off to other personnel, explaining exactly what our situation and status were. All in all, about as low-pressure a sales experience as I could expect from a car dealership. Unlikely I'll bring my car in to be serviced there, as I live about 45 minutes away when traffic ISN'T fouled up, but I'd definitely shop there again. More

The wholes staff is very friendly and knowledgeable. There is absolutely no pressure sales going on. Honest dealings and low price points. No hidden costs. There is absolutely no pressure sales going on. Honest dealings and low price points. No hidden costs. More

I was probably on of the hardest customers to work with becuse i didnt know what i was looking for,!!!! For four weeks Thomas would check in on me just to make sure everything was all right and I appreicat becuse i didnt know what i was looking for,!!!! For four weeks Thomas would check in on me just to make sure everything was all right and I appreicate all that he did and i am now a new owner of a hyundai sonata!!!!!!! More

Sales associate Thomas Barker helped us out to buy the car that we had been searching for all over the area. We had a really hard time locating this car and a really hard time working with other dealershi car that we had been searching for all over the area. We had a really hard time locating this car and a really hard time working with other dealerships in Northern Virginia before we came to Maryland's Fitzgerald Lakeforest Hyundai. Thomas checked to make sure that they had exactly what we were looking for before we made the drive out from Virginia to Maryland and when we pulled up to park, he already had the car outside ready for us to take a look. He showed us everything on the car, and matched the price of other places we looked. After going through financing, We were able to go home with the exact car we wanted and didn't have to compromise. Great customer service and a big thank you to Thomas and financing for all their help! More

People in this dealar are friendly and worked with me all the way in the process. Sales man William Ashby is a great, hard worker. the way in the process. Sales man William Ashby is a great, hard worker. More

Absolutely the best car buying experience ever. No haggling, no bak and forth with a manager. In and out. Wonderful experience. We drove 70 miles out of our way and would do it again in a heart bea haggling, no bak and forth with a manager. In and out. Wonderful experience. We drove 70 miles out of our way and would do it again in a heart beat. More

Thomas called us after an internet inquiry, giving us a great price which caused us to drive an hour to meet with him and if he really had what I was looking for. He was kind, patient and did what he could great price which caused us to drive an hour to meet with him and if he really had what I was looking for. He was kind, patient and did what he could to give us a good deal. Thank you Thomas for your help! More

I live in Frederick and had gone to the Hyundai dealership there. The sales person I spoke with was very rude so I decided to go to Fitzgerald Gaithersburg Hyundai. From the moment I stepped into dealership there. The sales person I spoke with was very rude so I decided to go to Fitzgerald Gaithersburg Hyundai. From the moment I stepped into the showroom, I got nothing but wonderful service. Everyone was very friendly including Thomas Barker, my salesman. He was very attentive and polite at all times. His GM, Ludwig "Luddy" Greenspan was also great. I wouldn't hesitate at all in recommending this dealership or the people who helped me with the purchase of my car. I LOVE my car by the way - Hyundai Elantra!! More