Fitzgerald Toyota Gaithersburg

My wife and I were in the market for a mid-sized SUV, and ended up selecting the 2013 Hyundai Santa Fe. Initially, we were not expecting the Santa Fe to be a real contender for our purchase but after a test ended up selecting the 2013 Hyundai Santa Fe. Initially, we were not expecting the Santa Fe to be a real contender for our purchase but after a test drive this car became the #1 choice. Its quality and comfort surprised us, so off we went to start a deal. I contacted the Internet Sales department at Fitzgerald, and was hooked up with Thomas Barker. He was extremely prompt in his email responses, and was always very clear on pricing. He provided a complete breakdown (line by line) of the pricing on the car, and was willing to match pricing offered from the competition. In dealing with other internet departments, they were all very hesitant to provide such a detailed breakdown and would usually respond with, "when can you come in?" That's the whole beauty of Internet Sales, I DON'T WANT TO COME IN UNTIL I'M SIGNING PAPERWORK!! After receiving several quotes, I provided the lowest offered price to Thomas, and Fitzgerald matched it without hesitation. In addition, they offered a fair price on our "thoroughly loved" car, so that sealed the deal. While they did not have the exact model in stock my wife wanted, they promptly set out to reserve the next incoming model. We were initially expecting 2 weeks before delivery, and the car came in in 1 week! The paperwork and final steps were very laid back, and no real strong pressure on warranties, etc. We politely declined, and were on our way with our new car. We also interacted with Spencer Cummings (Sales Manager), who was very straight forward and polite. I have been around the car business my entire life as a result of my father's career, and I can honestly say I was never once was skeptical of what Spencer or Thomas was saying. They were very straight forward and honest, which is a rarity in most dealerships. Not once did I feel pressured to commit to a deal, or get the "this offer expires today" nonsense. I respect that greatly, and it made my wife and I very relaxed. I would highly recommend Fitzgerald Hyundai and specifically Thomas to any friend, family or acquaintance. As a matter of fact, family is how we came to Fitzgerald as my in-laws purchased 2 cars from them in the past 2 years. If you are looking for a dealership and staff to take the intimidation and stress out of car buying, look no further than Fitzgerald Hyundai. You will be treated fairly and receive top-notch customer service. Five star rating for me *****. More

I had been considering a used car but decided to check on getting a new car just to see what kind of deal i could get. I used some website (cant remember) to get a quote over the internet. Andrew responded q getting a new car just to see what kind of deal i could get. I used some website (cant remember) to get a quote over the internet. Andrew responded quickly and referred me to their website fitzmall.com to check out their inventory. I was surprised how low the prices were on the Sonatas (almost 4k below sticker) and suspected a catch (or 2 or 3 lol) but decided to go a check it out. In the end my drive out prices with tax and everything was $1500 below the sticker price. Hard to beat that. The advertised prices were legit but you had to finance through them to get the advertised price. That was fine with me since they gave me 2.9% for 60 months. Andrew is an upbeat young guy who knows the cars well. Easy to work with. After the purchase he gave me a thorough walk through to explain all of the car's features. When we were walking through the lot he mentioned that their prices go down the longer a car stays on the lot. I though this was odd and check their inventory a couple of days after my purchse. Sure enough the prices on the cars i was looking at were a little lower. All in all it couldn't have gone better for me. More

I just bought a certified pre-owned Hyundai Santa Fe. I had no intention on buying a car that day, but when I saw the car and realized how nice Thomas was I changed my mind. He was super professional, and had no intention on buying a car that day, but when I saw the car and realized how nice Thomas was I changed my mind. He was super professional, and never pushed me once to make a decision or deal that I wasn't comfortable making. I love my new car, and would absolutely recommend him to anyone who is in the market for a new or pre-owned vehicle! More

My wife and I went to Fitzgerald Hyundai to look at a Sonata and was greeted by Dan McCarthy. He was the friendliest salesman we ever had, not pushy, but extremely helpful. After taking us for a test dri Sonata and was greeted by Dan McCarthy. He was the friendliest salesman we ever had, not pushy, but extremely helpful. After taking us for a test drive in a hybrid, we told him we were going to check on a Toyota Camry. We came back and decided on a 2013 Sonata. He really explained the differences between the hybrid and the non-hybrid and the costs. When we decided on the non-hybrid, he clearly explained the differences in the various packages, Then he let us test drive a Sonata SE limited and was just so informative and friendly. We have bought many cars, but Dan was definitely the best. We were there until almost 8pm finalizing the paperwork and drove home with a new car at what we believe was a very fair and affordable price! Dan is a great salesman and we will recommend him and your dealership to friends. More

Arthur Hamlet was my salesman when I purchased my Sonata. Mr. Hamlet was extremely knowledgable about all aspects of the vehicle and everything pertaining to the purchase. I am every detailed oriented and a Mr. Hamlet was extremely knowledgable about all aspects of the vehicle and everything pertaining to the purchase. I am every detailed oriented and asks lots of questions. I really didn't have many questions because of how informative Mr. Hamlet was. I felt that he could have handled the financial portion also. I would recommend Fitzgerald to family and friends as long as I know they could work with Mr. Hamlet. More

This is the third car I purchased from Fitzgerald in Gaithersburg MD. I live 4 hours away in Northeast PA but come back to Fitzgerald for the price and service. Sales person was friendly, thorough a Gaithersburg MD. I live 4 hours away in Northeast PA but come back to Fitzgerald for the price and service. Sales person was friendly, thorough and professional. I would definitely purchase from them again. More

I live in NJ but drove all the way to Maryland to purchase my vehicle because I was confident and very pleased with how I was treated. Thomas Barker worked mostly with my father and he is a hard man purchase my vehicle because I was confident and very pleased with how I was treated. Thomas Barker worked mostly with my father and he is a hard man to please. Thomas was so accommodating and friendly. He wasn't pushy or annoyingly aggressive like some salesmen. I would recommend them to anyone I know and I would buy my next vehicle from them again! More

This dealer is great in customer service. I was there for good used car and I met John, a friendly sale man, and he explained patiently about a few cars I liked there. He even compare and advice me for what good used car and I met John, a friendly sale man, and he explained patiently about a few cars I liked there. He even compare and advice me for what type of car I should use. Finally I choose a hyundai sonata 2006, with a great deal of prize. I would 100% advice if you want to buy a new or used car this is the place you sould visit first. I believe the friendly John is always waiting for you there. More

I was in to buy a car john was most helpful was not pushy ,but very accomodating he was very patient and explained things to us If he did not know the answers he consulted with his manager to get the pushy ,but very accomodating he was very patient and explained things to us If he did not know the answers he consulted with his manager to get the answer I needed after the deal was inked, my husband beina a senior citizen did not feel comfortable driving the car home at night john agreed to drive my husband home followed by a co-worker which i found most impressive KUDOS to john My experience with your toyoto dealership left a bad mark on that salesman John wholly made up for it. your dealership could certainly use more people like John Dutton Sincerely, Carole McAlpine More

Have already recommended this dealership Keith Williams Have already recommended this dealership Keith Williams and Businesss Manager were very professional and friendly provided excellent service. How di Have already recommended this dealership Keith Williams and Businesss Manager were very professional and friendly provided excellent service. How did hear about you: TV commericals More