Fitzgerald Toyota Gaithersburg

Everything related to the deal was great - price, service, friendliness were all excellent. I gave quality of work a "GOOD" only because the detailing of the car was a bit sloppy on delivery. A few e service, friendliness were all excellent. I gave quality of work a "GOOD" only because the detailing of the car was a bit sloppy on delivery. A few extra minutes taken to rub in the Armour All that was sprayed in the engine compartment would have really made things stand out, instead it was pooled on the engine cover and dripping. Also, a bit more detail inside the vehicle, making sure the coffee that was spilled in the cup holder was completely cleaned out. It was wiped but was still obvious there was a spill. The rest of the vehicle was spotless so it was a missed opportunity to impress. Lastly, better knowledge of the product details would also make a better impression on clients, particularly if you are going to have a service manager meet with clients. We asked a question specifically about the traction control options and were referred directly to the manual, the rest was small talk or warranty talk. We didn't expect a full demo but a knowledgeable answer would have been nice. The quick brush off to the manual kept us from asking more questions. In the end we did have a much better than expected experience - the things I point out are small details, not major problems. The price, low pressure environment, and expeditious paperwork process were great. We would come back again. More

Just bought a 2011 Hyundai Sonata from Thomas Barker. I absolutely loved my experience there. A slight problem arised during my sale but the staff was completely willing to work with me and get me where I absolutely loved my experience there. A slight problem arised during my sale but the staff was completely willing to work with me and get me where I wanted to be. Overall, I'm very happy with my purchase and I would definitely recommend Fitzgerald to anyone. Thanks for everything! More

I just bought a 2011 Hyundai Elantra from Fitzgerald's Lakeforest in Gaithersburg, MD. I shopped for awhile, before deciding. My salesman, Thomas Barker, was one of the primary reasons that I purchased fr Lakeforest in Gaithersburg, MD. I shopped for awhile, before deciding. My salesman, Thomas Barker, was one of the primary reasons that I purchased from Fitzgerald's. Although, I was checking out other dealerships and other cars, Thomas kept in contact with me. He gave me information on a few models but he wasn't pushy. He also worked to get me the best deal for my trade. I would recommend Fitzgerald's in Gaithersburg to anyone shopping for a used or new car. The Elantra is a fun car to drive! More

My wife and I thoroughly enjoyed our purchase from Fitzgerald of Gaithersburg. Their staff was courteous, accomadating and well-informed. They answered all of our questions, showed us multiple vehic Fitzgerald of Gaithersburg. Their staff was courteous, accomadating and well-informed. They answered all of our questions, showed us multiple vehicles. The pricing was fair and in line with what our pre-purchase research indicated. More

Absolutely enjoyed my experience working with Thomas, Spencer, and Rob. I went to SEVERAL dealerships but none had the "low stress" environment that Fitzgerald had. Everything went smoothly. Spencer, and Rob. I went to SEVERAL dealerships but none had the "low stress" environment that Fitzgerald had. Everything went smoothly. More

I was extremely impressed with not only the dealership but the people as well. Thomas Barker was a great salesman who was extremely friendly and straightforward. I appreciated the help and honesty of his but the people as well. Thomas Barker was a great salesman who was extremely friendly and straightforward. I appreciated the help and honesty of his manager Rob as well. They both made me feel very comfortable and did not pressure me into buying a car. I am happy to say that I love my new hyundai veloster and I would highly recommend this dealership to anyone and everyone. Thank you Hyudai of Gaithersburg!!! More

I recently purchased a 2013 Hyundai Tucson from Fitzgerald's. This is the 4th car I've purchased from them. I keep coming back because I feel I've always been dealt with fairly and they have a supe Fitzgerald's. This is the 4th car I've purchased from them. I keep coming back because I feel I've always been dealt with fairly and they have a superb service department. My salesperson was Thomas Barker. Thomas made this buying experience fun. He was able to answer all my questions and I felt he had our best interests at heart. He listened to what was important to me. I would buy another car from Thomas. More

I live in Texas and was looking to buy a new Toyota Prius. After a bit of looking, I quickly got fed up with the high prices and ridiculous games the dealers around here play. I was going to visit my f Prius. After a bit of looking, I quickly got fed up with the high prices and ridiculous games the dealers around here play. I was going to visit my folks in the DC area and started looking at dealers around there. I was quickly attracted to Fitzgerald Lakeforest Toyota by their low online prices. I worked with Neil, who quickly sealed the deal by explaining everything clearly and not playing games. His price was so low, I saved over $1000 by buying the car there and driving it back to Texas! I had a great experience with Neil and Fitzgerald Toyota and would definitely recommend them to others! More

Neil was great to work with. His knowledge of the vehicle that I was purchasing was outstanding. He left no question unanswered,which made me feel that he had a very good understanding of the product that he that I was purchasing was outstanding. He left no question unanswered,which made me feel that he had a very good understanding of the product that he was selling. I would recommend any looking to purchase a vehicle visit Neil. More

Great dealership. Very friendly staff. Ms. Riccio was especially attentive every time I asked a question. I really appreciated that. Something so small meant a lot to me. The only thing I was a little su especially attentive every time I asked a question. I really appreciated that. Something so small meant a lot to me. The only thing I was a little surprised by from this dealership was that they were all friendly people. Thank you to everybody, especially Ms. Riccio. More