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Fitzgerald Toyota Gaithersburg

Gaithersburg, MD

4.9
1,440 Reviews
Located on the east side of the I-270 Interstate, our Maryland Toyota dealership, Fitzgerald Lakeforest Toyota, is the perfect place to buy your next new or used car. With a solid selection for all our customers, we extend our great service and value to our friends in nearby Rockville and all the way south to Germantown and beyond. If you need help getting here, give us a call at (301) 921-0300 or check out our store map and directions.
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907 N Frederick Ave

Gaithersburg, MD

20879

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Showing 1,440 reviews

June 12, 2012

Neil was extremely helpful and patient while we installed a carseat in multiple cars for test-drives, fed our baby, etc. He was knowledgeable about the cars and responded very promptly to email questions (at More

by clarktv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Xing
June 08, 2012

I have recently purchased a new car from this dealer and was helped by a sales agent Mr Neil Xing. I am impressed with the knowledge, friendliness and professionalism of Mr. Xing. I truly enjoyed dealing wi More

by pkm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Xing
June 01, 2012

It was a privilege have met Sharon Dunkins. She was very It was a privilege have met Sharon Dunkins. She was very informative with the stock of cars. She drove me to car her self and showed me the partic More

by Marco22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Dunkins
June 01, 2012

I brought my new Camry this memorial day weekend and the whole process is pretty painless . I negotiated over the email and happy with e price paid. I worked with Neil, he was pretty nice and answered our More

by Coolcucumber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Xing
Jun 01, 2012 -

Fitzgerald Toyota Gaithersburg responded

We appreciate you taking the time to post your review. Thank you for the opportunity to earn your business. Phil Formichelli, Gen. Sales Mgr.

May 31, 2012

This is my 2nd visit for the same problem. I was told my car was getting worked on but in reality they had not started. I was told it was road tested and the problem had been found but none of that had ha More

by Emilliano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Evans Adu
Jun 01, 2012 -

Fitzgerald Toyota Gaithersburg responded

Thank you for bringing this situation to our attention. We are reviewing where the process went awry in an effort to help us improve.

May 29, 2012

Neil was a great person to work with! He was polite and very knowledgeable. The whole process of finding and purchasing a car was very no pressure and MUCH better than my experience with most all of the ot More

by ohsnap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Xing
May 25, 2012

neil provided excellent service very friendly and knowledgable the process was no pressure and the price was reasonable. I would recommend to anybody. They did not try to wear me down like some other More

by bblechman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
neil xing
May 13, 2012

I worked with Lisa Lam while negotiating for a new Prius. I had emailed Fitzgerald and Lisa replied. I also emailed many local dealers to see who had what I wanted and would offer the best price. Lisa was on More

by av8nautiger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Lam, Lisa Lam
May 06, 2012

I went to Fitzgerald in Gaithersburg to purchase a new 2012 Camry. My salesperson was Neil. He was very professional and courteous and knowledgeable of the car. He answered any questions that I had and ma More

by spell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Xing
May 06, 2012

Neil was wonderful. After visiting several dealerships, the Fitzgerald dealership was by far our best experience. We didn't feel any pressure to buy, but we were more than satisfied with our purchase. Neil More

by MJMacIntyre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Xing
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