Fitzgerald Toyota Gaithersburg

I had the fortune (or perhaps misfortune) to by two Hyundai Sonatas within a year’s time. The first was a miserable experience, but the 2nd (with Fitzgerald Hyundai) could not have gone smoother! Havi Hyundai Sonatas within a year’s time. The first was a miserable experience, but the 2nd (with Fitzgerald Hyundai) could not have gone smoother! Having had a bad experience with a dealer that shall go unnamed (I believe they are in “College Park” ), I kept waiting for something to go wrong with Fitzgerald, but it didn’t. I was treated very well, and there was absolutely no surprises! My Ex (another story in itself) loves her Sonata much better than the 1st, and we are so happy that if she ever needs to can have it serviced just around the corner. We even got a far better deal (and I can prove it), and no mandatory dealer installed options (I mean are we idiots) this time. So, my hats off to GM Danny Rosenfeld, our sales agent Author Hamet, and Archie who went over every inch of the car with us, Brenda who did the paperwork, and of course Sponsor who helped with the coordination. I hope I don’t need another car for a while again, but if I do, and it’s a Hyundai, it does not matter that I now live in Virginia, I’m trekking back to MD to see them at Fitzgerald! More

Our friend just got a great deal on a Toyota Highlander. Neil helped them and he also helped us. We're emailing each other and settled on the price before we went to the dealership. He was able to get the H Neil helped them and he also helped us. We're emailing each other and settled on the price before we went to the dealership. He was able to get the Highlander with the color and options that we want from another dealer. When we showed up to pickup the car, he was very pleasant to deal with the whole time. The price was great and the people were friendly. No haggles and no hassles. At the end, one employee even helped us to put the car seat on. More

It is the best Toyota dealership in DC metro region area. And Lisa Lam, agent, is excellent! Thank you very much for my new Toyota Camry 2012! - Olga Moroz And Lisa Lam, agent, is excellent! Thank you very much for my new Toyota Camry 2012! - Olga Moroz More

I brought my Kia in to Fitzgerald as I had several previous bad experiences with the local Kia service department. I had previously purchased from Fitzgerald, and had a very pleasant experience. I wal previous bad experiences with the local Kia service department. I had previously purchased from Fitzgerald, and had a very pleasant experience. I walked in on a Monday morning with no appointment, and they were quick to assist me and get me on my way. I left my car for service for the day, but received a phone call before lunch that my car was ready for pickup. Everyone was extremely friendly, and the price was very reasonable! I will definitely return for future service work.....sorry Kia, but my business (and money) are going elsewhere. Thanks Brandon for your help, and keep up the good work! More

This was my first visit to Fitzgerald auto malls as I was in need of a new vehicle. I test drove two different brands and picked a toyota rav 4. Our sales consultant Neil Xing was very friendly and straig in need of a new vehicle. I test drove two different brands and picked a toyota rav 4. Our sales consultant Neil Xing was very friendly and straightforward and made our purchase decision easy. More

On March 9th my husband and I purchased a Prius V from Neal Xing. Neal answered my initial email inquiring about purchasing the Prius V from Fitzgerald's a few days earlier. From that first contact, he wa Neal Xing. Neal answered my initial email inquiring about purchasing the Prius V from Fitzgerald's a few days earlier. From that first contact, he was extremely helpful and exhibited a friendly, courteous demeanor. When we went in to test drive the car, it was detailed and ready for us, and Neal proved to be an excellent "tour guide" when we hit the road. Having never driven a Prius before, we were a bit apprehensive, but he was very reassuring! Back at the dealership, he helped get us started on the purchase of our new car, having already had our current vehicle checked out and the trade-in price calculated. We had previously secured financing from our credit union, but Neal asked about the interest rate and terms, and then introduced us to business manager Khy Tilton, who not only got us a better rate, but better terms as well. Even though it was a Friday night, neither Neal nor Khy rushed us in any way, and without their patience and excellent customer service, we might not be the proud owners of a Prius V right now! We planned on buying from Fitzgerald's, because our Subaru Forester (10 years old!) had been purchased there and we have had nothing but good experiences on the service end of things over the years. We were happy to keep things in the Fitzgerald's family with this new purchase and look forward to many more years as satisfied customers. There really is no better way than the Fitz way! Jeana and Larry Beaulieu More

I am always impressed with the customer service at Fitzgerald Lakeforest Toyota. Judith Riccio is always professional, helpful and takes the time to listen to my concerns. Ms. Riccio always makes sure Fitzgerald Lakeforest Toyota. Judith Riccio is always professional, helpful and takes the time to listen to my concerns. Ms. Riccio always makes sure I am aware of every detail that is happening to my vehicle. During today's visit, along with Ms. Riccio, I also spoke with the mechanic working on my minivan, Eric Stieve. Mr. Stieve thoroughly explained everything he did, in layman's terms, which is so important because I'm not a car expert at all. I was very impressed with the level of service and care I received today. More