Fitzgerald Toyota Gaithersburg

Fitzgerald toyota is excellent all around. Every aspect of their business is smooth and professional, with courteous and kind staff. Prices are very good and really extinguishes the stereotypes of high dea of their business is smooth and professional, with courteous and kind staff. Prices are very good and really extinguishes the stereotypes of high dealership prices. Lobby is nicely equipped and my assistant service manager Judith is the friendliest most helpful associate I've had the pleasuring of dealing with in years. More

I went in because the SRS dashboard light showed a malfunction in the system. The techs found a problem that required replacement of the front passenger side curtain airbag, located in the seat. Monty malfunction in the system. The techs found a problem that required replacement of the front passenger side curtain airbag, located in the seat. Monty, the gentleman who did the intake, spend over one hour on the phone to get the almost $3000 parts and labor covered by the extended-manufacturer's warranty, which he did. I had to leave my car for almost a week there so the adjusters came and took a look at the problem and decided if they would cover it. Toyota Lakeforest gave me a loaner for free, because I had bought a deal when we bought the car, but the loaner was the least comfy car ever, but at least it ran. Monty mentioned that I could stop by and exchange it for another one if I wanted, but I did not have the time. Thankfully, they did cover all the expenses for the job, and that saved me a bundle. I would like to say that it was thanks to Monty's work that it happened that way. He kept me updated and called me when necessary. More

This is actually the third time Judith Riccio has served me at Toyota Fitzgerald. Today, I mistakenly came to the dealership at 6:30 AM, but Dick, the customer relations person let me into the waiting area me at Toyota Fitzgerald. Today, I mistakenly came to the dealership at 6:30 AM, but Dick, the customer relations person let me into the waiting area until the other staff arrived. I appreciated that because it was wet and rainy outside. Judith gave me a warm welcome and I was so pleased that not just her, but one of the other employees remembered who I was. While I was waiting in the waiting area, my car had already been processed and Judith brought me the 60,000 miles recommendations. That was amazing. All I had to do was to agree and assign. Judith knows me well and only selects the "necessary" services and helps me find the most economical package/price/deals. So I enjoy coming to Toyota Fitzgerald - the employees are super++ friendly, very helpful, and I have never had any problems with any of the repairs made. They help me find an affordable price and I am a very happy customer. Would definitely visiting here for work done on your car. I also love that there are computers with internet, so that I can check my email and use the internet and work off-site. More

A wonderful place to service your car- mostly due assistant service manager Patrick Nugent. He is always courteous and informative and addresses all of your concerns quickly. He makes car service a assistant service manager Patrick Nugent. He is always courteous and informative and addresses all of your concerns quickly. He makes car service a pleasure! More

Both Brian and the used car sales manager were very courteous. Brian did and has always gone beyond what is expected to help me find and get the right car. He is an outstanding sales person and provide courteous. Brian did and has always gone beyond what is expected to help me find and get the right car. He is an outstanding sales person and provides outstanding service, he is a great asset to the Fitzgerald Toyota sales team. More

I recently bought my third Toyota from Fitzgeralds - mainly because of the great service they provide in maintaining my car. I have never found them to do more service than was really required and I fe mainly because of the great service they provide in maintaining my car. I have never found them to do more service than was really required and I feel like I have always been treated fairly. Having my service done there gives me the confidence that I can drive without concern for my car breaking down. Patrick Nugent has been great and usually takes care of me, but the rest of the team is terrific too. More

The service I received was excellent! Pat Nugent was very helpful during the check in of my vehicle, and he called to let me know how the repairs were going as well. When I picked up my Tundra, it was very helpful during the check in of my vehicle, and he called to let me know how the repairs were going as well. When I picked up my Tundra, it was clean and running great! I will definitely be coming back and hopefully I'll have Pat as my service advisor. Jim Cook More

Staff at Lakeforest Toyota were honest and made me feel comfortable with my purchase without pressure. It's by far the best car purchasing experience I've ever had. comfortable with my purchase without pressure. It's by far the best car purchasing experience I've ever had. More

I needed a car as soon as possible and all the staff was friendly and went above and beyon to make it possible. The experience was great and I would deffenetly come back to get another car. Thank you. friendly and went above and beyon to make it possible. The experience was great and I would deffenetly come back to get another car. Thank you. More