Fitzgerald Toyota Gaithersburg

I needed a car as soon as possible and all the staff was friendly and went above and beyon to make it possible. The experience was great and I would deffenetly come back to get another car. Thank you. friendly and went above and beyon to make it possible. The experience was great and I would deffenetly come back to get another car. Thank you. More

Staff at Lakeforest Toyota were honest and made me feel comfortable with my purchase without pressure. It's by far the best car purchasing experience I've ever had. comfortable with my purchase without pressure. It's by far the best car purchasing experience I've ever had. More

I have bought numerous cars over the years and typically find shopping for cars is like going to the dentist - necessary but unpleasant. For this vehicle, I looked locally as well as over the internet. I c find shopping for cars is like going to the dentist - necessary but unpleasant. For this vehicle, I looked locally as well as over the internet. I communicated with Harry Dayal via email initially to get a detailed quote on the vehicle, then talked by phone for a few additional questions and to arrange a visit. Since I live about 75 miles from the Fitzgerald Lakeforest location, I wanted to make sure it was worth my time. When I arrived, Harry was waiting and had the vehicle we discussed by the door ready for me to test drive. He also made me aware of other vehicles in the inventory that were available in other colors. The entire process was totally professional and exactly as we had discussed. There was no pressure to get me to buy something more expensive and although things like extended warranties and upgrades were mentioned, there was no pressure at all. The whole process took a while as they usually do, but in the end I got the exact price I was quoted and got what I wanted for my trade-in. I left that first visit driving my new car. Harry was an attentive sales person and clearly listened to me. I would have no hesitation about going back to Fitzgerald Toyota and having Harry assist me again. More

I located the Toyota Pickup (2012) with the exact combination of features I wanted at this great Maryland dealership. I actually traveled 1100 miles one way from the midwest to get the truck. I was combination of features I wanted at this great Maryland dealership. I actually traveled 1100 miles one way from the midwest to get the truck. I was assisted in a most friendly and courteous and knowledgable way by salesman Keith Williams, both at the dealership and by phone in the days prior to my purchase. The dealership offered an internet purchase discount which I was unable to get at other dealerships. When I completed the paperwork with F.and I. manager Erica, the price and payments were exactly what was told me on the phone and not a penny more. Their policy is to handle all the details of my out of state registration and tags for me, which is a wonderful added benefit. After returning home with my new truck I received a courteous followup call from Keith, making sure I had arrived safely and was satisfied with my purchase. I would highly recommend this dealership and salesman to anyone across the country. The long trip was well worth the effort. The pickup is excellent! More

I cannot think of anything that this dealership could have done better. It was without a doubt the most painless vehicle purchase I have ever made. Gary Grace was great to work with, and made t have done better. It was without a doubt the most painless vehicle purchase I have ever made. Gary Grace was great to work with, and made the whole experience easy and enjoyable. I give Fitzgerald top marks. More

Brian is very professional and he made the car buying process pleasant. The price of the car is competitive. With Brian' help, we got the car we always wanted. process pleasant. The price of the car is competitive. With Brian' help, we got the car we always wanted. More

Rob Friedson was professional, attentive, and understanding of our buying needs. His patience was appreciated and his intent of getting us into the car that was best was clear. We recommend Rob understanding of our buying needs. His patience was appreciated and his intent of getting us into the car that was best was clear. We recommend Rob and Fitzgerald Auto Mall and plan on working with them when we are in the market for another vehicle. More

First time buying car and Alan made it a pleasant experience. I asked for the price of the Corolla LE model that I wanted and they price matched it to the another dealership I mentioned and they gave experience. I asked for the price of the Corolla LE model that I wanted and they price matched it to the another dealership I mentioned and they gave me paper copies of the OFTD price and let me take it with me. My friend was also looking into buying a Corolla S and we both bought at Fritz because they gave us a great discount. Compared to other dealers they wouldn't give us much despite we both buying from same dealer. They even stayed over time until 11:30PM to help my friend and I to finish up the paper works. Alan was really friendly and honest, he explained things to the best of his knowledge and he doesn't pressure you at all into buying the car. Overall I am glad I purchase my car from here, they really value their customers and give the best deals. More

I have purchased three cars from Lisa Lam at Fitzgerald Toyota in Gaithersburg. She has always gone out of her way to make my visit easy. She was able to get the Tacoma I wanted from Chambersburg withou Toyota in Gaithersburg. She has always gone out of her way to make my visit easy. She was able to get the Tacoma I wanted from Chambersburg without charging me a transfer fee. The prices she has been able to get me on my trade-ins have been more than fair. She has even brought paperwork to my house for me to sign! The dealership is also a great place to buy a car. Not only are their prices fair, but there service department is excellent. I would highly recommend buying a Toyota from Lisa at Fitzgerald Toyota in Gaithersburg. More

Fabulous buying experience! Our family recently expanded so we came to Fitzgerald auto mall to look at used Hydundai Santa Fes and Toyota Rav4s. We got an INCREDIBLE price on a great car, a hugely generous so we came to Fitzgerald auto mall to look at used Hydundai Santa Fes and Toyota Rav4s. We got an INCREDIBLE price on a great car, a hugely generous price on our trade-in, and, and nothing but gracious service from A to Z. Fitzgerald actually drove all the way up to their facility in Chambersburg, PA to pick up a car we had seen on the internet so that we could check it out--and they didn't charge us a dime for the transfer! We had a great experience and Fitzgerald will be our first choice for future cars! Also, recommend you talk to our sales rep Olga Kuznetsova. She was incredibly gracious and helpful and bent over backwards to accomodate us. We'd recommend her to anyone! More