Fitzgerald Toyota Gaithersburg

This is the third car I purchased from Fitzgerald in Gaithersburg MD. I live 4 hours away in Northeast PA but come back to Fitzgerald for the price and service. Sales person was friendly, thorough a Gaithersburg MD. I live 4 hours away in Northeast PA but come back to Fitzgerald for the price and service. Sales person was friendly, thorough and professional. I would definitely purchase from them again. More

I live in NJ but drove all the way to Maryland to purchase my vehicle because I was confident and very pleased with how I was treated. Thomas Barker worked mostly with my father and he is a hard man purchase my vehicle because I was confident and very pleased with how I was treated. Thomas Barker worked mostly with my father and he is a hard man to please. Thomas was so accommodating and friendly. He wasn't pushy or annoyingly aggressive like some salesmen. I would recommend them to anyone I know and I would buy my next vehicle from them again! More

I was in to buy a car john was most helpful was not pushy ,but very accomodating he was very patient and explained things to us If he did not know the answers he consulted with his manager to get the pushy ,but very accomodating he was very patient and explained things to us If he did not know the answers he consulted with his manager to get the answer I needed after the deal was inked, my husband beina a senior citizen did not feel comfortable driving the car home at night john agreed to drive my husband home followed by a co-worker which i found most impressive KUDOS to john My experience with your toyoto dealership left a bad mark on that salesman John wholly made up for it. your dealership could certainly use more people like John Dutton Sincerely, Carole McAlpine More

This dealer is great in customer service. I was there for good used car and I met John, a friendly sale man, and he explained patiently about a few cars I liked there. He even compare and advice me for what good used car and I met John, a friendly sale man, and he explained patiently about a few cars I liked there. He even compare and advice me for what type of car I should use. Finally I choose a hyundai sonata 2006, with a great deal of prize. I would 100% advice if you want to buy a new or used car this is the place you sould visit first. I believe the friendly John is always waiting for you there. More

Have already recommended this dealership Keith Williams Have already recommended this dealership Keith Williams and Businesss Manager were very professional and friendly provided excellent service. How di Have already recommended this dealership Keith Williams and Businesss Manager were very professional and friendly provided excellent service. How did hear about you: TV commericals More

The team at Fitzgerald, Danny Rosenfeld and Thomas Barker The team at Fitzgerald, Danny Rosenfeld and Thomas Barker provided excellent service. I could not have asked for anything more. I can't say enough The team at Fitzgerald, Danny Rosenfeld and Thomas Barker provided excellent service. I could not have asked for anything more. I can't say enough about the professionalism of these two gentlemen. Danny and Thomas had our car prepped and ready to drive away when we arrived. The only thing that we had to do was sign the papers. It was a very smooth transaction. Their subsequent customer service (deer accident shortly after our purchase) was typical of them but totally unexpected and gratefully appreciated. FYI - we have purchased our last 8 cars from Fitzgerald Hyundai and we will go back to them for our next 8. More

Thomas Barker was very helpful. We always have such a positive experrience at this location. We will continue to recomend hyundai to all our friend and family. Keep up the great service! positive experrience at this location. We will continue to recomend hyundai to all our friend and family. Keep up the great service! More

I have purchased several vehicles from this dealership in the past 12 years. I have always found the staff to be attentive, helpful and very friendly. On Nov. 17, 2012 I purchased a Santa Fe and worked wit the past 12 years. I have always found the staff to be attentive, helpful and very friendly. On Nov. 17, 2012 I purchased a Santa Fe and worked with Thomas Barker, sales, and John Burroughs, manager. These individuals were very helpful and worked to make the purchasing process as easy as possible. I would definitely recommend this dealership to my friends that are in the market for a vehicle. More

Great, efficient experience. Fixed price approach does seem to work, both in effectiveness and competitive pricing world. The value-added components of the purchase were explained well and there was no p seem to work, both in effectiveness and competitive pricing world. The value-added components of the purchase were explained well and there was no pressure. Andrew is a high-energy, positive person, who either had, or could get, the answers. More

Looking for Hyundai Sonata. I've always been frustrated by the games involved in trying to find out how much a car costs, so I appreciated Fitzgerald's policy of putting the actual price I could expect to by the games involved in trying to find out how much a car costs, so I appreciated Fitzgerald's policy of putting the actual price I could expect to pay on their website - my calculation (after I figured tax, tags and dealer prep)ended up being within $100 of the final price. Spoke w/ Ed Zayas on the phone, who assured me that the price he was giving me was valid, and put it in writing via email. So I went in, met Ed, and discovered that the car I wanted had been sold while I was on my way - he'd called my house to try to get me, but I was already on my way. Turned me over to Thomas Barker, who continued working with me to find a suitable substitute. After looking at four or five other cars in the same price range, I settled on two Sonatas that were exactly the same price with exactly the same features/options as my preferred one, just different colors. I ended up picking one of them (ruby red w/ beige leather interior, vs. my preferred black w/beige). Mr. Barker was courteous, friendly, good-humored, and straightforward. A couple of times, I asked him to explain certain details, and when he wasn't sure, he didn't try to bluff me or lie - he went and got the answer or got someone else to come over and explain the answer (regarding financing). A couple of times, he had to leave the dealership on other business, and both times handed me off to other personnel, explaining exactly what our situation and status were. All in all, about as low-pressure a sales experience as I could expect from a car dealership. Unlikely I'll bring my car in to be serviced there, as I live about 45 minutes away when traffic ISN'T fouled up, but I'd definitely shop there again. More