Fitzgerald Toyota Gaithersburg

Above and Beyond Service I meet all sorts of sales professionals and sales managers in my line of work, which is sales, and I come across all kinds of folks, good, bad, honest I meet all sorts of sales professionals and sales managers in my line of work, which is sales, and I come across all kinds of folks, good, bad, honest, dishonest, ect. The sales rep and manager that assisted me with my recent purchase were not only extremely helpful, they were not pushy, they were honest and up front about everything I needed to know about the vehicle and aspects of the sale from start to finish. They were timely with all my requests and provided a perfect amount of followup during and post sales process. I am extremely pleased with Bo and Rob and would highly recommend friends and colleagues to consider them and Fitzgeralds as a whole if interested in a new vehicle. -Chris Clifton More

Austin was really great! We just bought a new Prius from Fitzgerald Toyota in Gaithersburg and our main salesperson was Austin Pounds. Austin was really great – very knowledg We just bought a new Prius from Fitzgerald Toyota in Gaithersburg and our main salesperson was Austin Pounds. Austin was really great – very knowledgeable about the car and always willing to go the second mile to help us out. There was never any pressure to buy a car from him; their whole focus at this dealership is to provide customers with the information they need to make a good decision. This is very unlike other dealerships we have dealt with in the past where pressure to buy was standard procedure. We highly recommend Austin and his dealership and would not hesitate to go there again when we need another car. More

Awesome customer service This is my second vehicle in two years with them and nothing but kindness, and, friendly, atmosphere got their by 9:30-10am and was out by 12:30pm. To This is my second vehicle in two years with them and nothing but kindness, and, friendly, atmosphere got their by 9:30-10am and was out by 12:30pm. Took me seriously... Had me in and out in no time... Eva Sumichrist was my sales person for the second time first time in 2015 I purchased Toyota Carolla. January 28, 2017 I purchased a 2017 RAV4 ........love it... Eva the best and very courteous... Lisa Lam of Finance ... Funny my name is Lisa too She explain everything to me in detail the warranties, price, Gap Insurance kudos......... Lisa 😀 I will defintely recommend this place to friends and family... Thank you More

Trade in Went to see about trading in my 2012 Sonata and walked away with a 2017 Sonata. Everyone I encountered was professional and friendly. I highly recomm Went to see about trading in my 2012 Sonata and walked away with a 2017 Sonata. Everyone I encountered was professional and friendly. I highly recommend Hyundai. More

Amazing Great service and staff. Car was clean and looking great. My time there was descent. Very helpful and answered all my questions. I will surely tell fa Great service and staff. Car was clean and looking great. My time there was descent. Very helpful and answered all my questions. I will surely tell family and friends about this location! I had a very good experience with everything. I will come here for my work needed to be done! More

Review Gave me the car I needed at a good price. Friendly workers that were available to answer questions. No complaints and I would go back in the future Gave me the car I needed at a good price. Friendly workers that were available to answer questions. No complaints and I would go back in the future More

Review Car buying can be very stressful, however, Andrew Huon made the experience a breeze. He was able to answer any questions that we had, and within a tim Car buying can be very stressful, however, Andrew Huon made the experience a breeze. He was able to answer any questions that we had, and within a timely manner, we purchased a car. Very pleased with the customer care. More

Great buying experience Everything about purchasing a Toyota from this dealer was done in a quality, very professional manner. The salesman (Pete Musumeci) was very helpful Everything about purchasing a Toyota from this dealer was done in a quality, very professional manner. The salesman (Pete Musumeci) was very helpful and handled all aspects of this purchase with skill and expertise. The administrative/financial staff were equally helpful. And their simple approach to being upfront about the purchase price was such a welcome change from the haggling and incessant back and forth that can happen at some dealers. More

Elantra Everyone is friendly and professional. I shopped around, and the best price was at Fitzgerald. This is my second purchase from this dealer and sales Everyone is friendly and professional. I shopped around, and the best price was at Fitzgerald. This is my second purchase from this dealer and salesperson. More

No-gimmick, transparent pricing, professional dealership I had already decided on a Hyundai Santa Fe by the time I contacted Fitzgerald Lakeforest Hyundai of Gaithersburg, but anything that I found close to I had already decided on a Hyundai Santa Fe by the time I contacted Fitzgerald Lakeforest Hyundai of Gaithersburg, but anything that I found close to me was in black or white or did not have everything that I wanted. Fitzgerald Hyundai had the AWD Santa Fe Ultimate with ultimate technology package in a color that I liked, AND had an excellent price without the tricks that so many other dealers pull around the Washington D.C. area, such as adding every possible discount that no person could possibly combine. Fitzgerald advertised a great dealer discount and Hyundai incentives that anyone could use BEFORE listing additional potential discounts that Hyundai would add. Erol Mutlu caught my call and sealed the deal over the phone in a matter of minutes. He is professional, friendly, knowledgeable, and efficient. Sophia in F&I was also professional and friendly and very efficient. She did not make a hard sell on aftermarket add-ons like maintenance plans because I stated clearly that I really had not done the research but trusted Hyundai's lengthy warranty as well, however explained them. I did purchase a tire and wheel insurance plan from Zurich through them that was an excellent deal at about $60/year given the price of wheel replacement. I had previously experienced wheel damage due to road resurfacing and had to replace very expensive wheels, so for just over $15 per tire AND wheel per year for five years, as a skeptical person, I assessed it as a great deal. I am a VA resident but was willing to drive to Gaithersburg to get the best price, without the freight scam or massive dealer documentation fees that VA dealers commonly add, but I concede that all Hyundai dealers I contacted did not play tricks with freight as dealers of other makes did. Mr. Mutlu explained all the features in a professional, friendly, comfortable manner. With the attitude and tricks that Lindsay Ford (Wheaton, MD) tried to pull, I was very thankful to settle on a Sante Fe and ultimately purchase at Fitzgerald. I would drive 50 minutes again for another purchase. More