Fitzgerald Toyota Gaithersburg

False advertisement was a victim of false advertisement !!! On the ad, it showed Hyndai sante-fe for $149 leasing for 24 months with no down payment. Went to store and wh was a victim of false advertisement !!! On the ad, it showed Hyndai sante-fe for $149 leasing for 24 months with no down payment. Went to store and when they presented the numbers for the car there was an additional $1999 added. I asked and the manager came back to answer (in not so nice way) that the Ad was a mistake and would not honor and the $1999 was the down payment. They changed the ad today. I have photo proofs. Also, they try to rationalize based on MRSP being different blah blah...never again hyundai :(. I forgot the name of the manager but he was not so nice to deal with More

Hyundai Fitzgerald Excellent people and good enough cars to choose from on the lot. Everything was explained so that I was able to understand. Quick and easy to buy my c Excellent people and good enough cars to choose from on the lot. Everything was explained so that I was able to understand. Quick and easy to buy my car. More

Extra sales talk I had a great experience with the car salesman, Bo Cox at Fitzgerald in Gaithersburg. He was recommended to me We spoke the day before on the phone. I I had a great experience with the car salesman, Bo Cox at Fitzgerald in Gaithersburg. He was recommended to me We spoke the day before on the phone. I had already looked on line for what I wanted. He was ready the next day to show me the car we discussed. He was very knowledgeable about the workings of the car. He set up my Bluetooth for me. But I did not appreciate having then to speak to an auto insurance man trying to get me to change policies. I also did not like speaking to another salesperson trying to sell me extra undercoating, extra wax, extended warranties, tire protection, oil changes for life. This added 1 and half hours to my car buying. When I said no once to these extras, the salesperson just started over again. More

Good Experience I like this dealer for straightforward and very competitive pricing. Overall the staff is friendly, willing to help and is not pushy at all. I'm retur I like this dealer for straightforward and very competitive pricing. Overall the staff is friendly, willing to help and is not pushy at all. I'm returning customer. The experience from my first car purchase was so good, I was willing to travel 40 miles to purchase next car even if I have Hyundai dealer in my city. More

Best A at Spot Quick and easy very friendly Made everything about buying my car easy and understandable The energy was just right and I will definitely recommend t Quick and easy very friendly Made everything about buying my car easy and understandable The energy was just right and I will definitely recommend this location More

Purchase of a new car Very helpful with answering questions and assisting me with my decision to purchase my Tucson Was patient with my questions - Not too pushy Not too ag Very helpful with answering questions and assisting me with my decision to purchase my Tucson Was patient with my questions - Not too pushy Not too aggressive All in all a great experience More

Excellent John was very friendly and very efficient.He made my car buying experience easy and fast . I would recommend him to everyone.Every staff was upbeat an John was very friendly and very efficient.He made my car buying experience easy and fast . I would recommend him to everyone.Every staff was upbeat and very helpful. More

My experience with hyundai was very good. Less time for signing paperwork, everyone was professional and I will definitely go back or send some of my friends there with hyundai was very good. Less time for signing paperwork, everyone was professional and I will definitely go back or send some of my friends there's More

Chris Collins does NOT dissapoint My husband and I are repeat customers of Chris Collins. He is extremely personable and knowledgeable. He was able to thoroughly explain to us the di My husband and I are repeat customers of Chris Collins. He is extremely personable and knowledgeable. He was able to thoroughly explain to us the different options available at the time of purchase. He is a salesman that we trust and would recommend to anyone! He made the entire car buying process much easier. More

Customer Satisfaction Thank you for the exceptional customer service. I was pleased from the very moment I walked in and met my salesman. Robert Cox was very professional a Thank you for the exceptional customer service. I was pleased from the very moment I walked in and met my salesman. Robert Cox was very professional and thorough. He was patient with and took time to listen. Again, thank you and wish everyone a Merry Christmas and Happy New Year. More