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Fitzgerald Toyota Gaithersburg

Gaithersburg, MD

4.9
1,439 Reviews
Located on the east side of the I-270 Interstate, our Maryland Toyota dealership, Fitzgerald Lakeforest Toyota, is the perfect place to buy your next new or used car. With a solid selection for all our customers, we extend our great service and value to our friends in nearby Rockville and all the way south to Germantown and beyond. If you need help getting here, give us a call at (301) 921-0300 or check out our store map and directions.
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907 N Frederick Ave

Gaithersburg, MD

20879

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Showing 1,439 reviews

March 25, 2016

i hate the car i bought and i hate the dealership I already wrote a review on the previous page. I expect management to call me regarding the crap that I bought. At the very least I want to return th More

by philslatkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
chris davis, Jacob Ibghi
Mar 25, 2016 -

Fitzgerald Toyota Gaithersburg responded

Mr. Slatkin, I apologize that you are not pleased with your vehicle. I have been in touch with our General Manager about your review and he has informed me that he has been working with you on your vehicles needs. At this time we think the best course of action is to discuss any additional concerns on Monday when you come to pick up your Elantra. We look forward to seeing you.

March 24, 2016

Excellant customer experience . We went to Fitzgerald because of the great car service we received on a prior owned Toyota Prius. Low pricing is on the windshield of their cars, so More

by Charles R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claud Wood
Mar 25, 2016 -

Fitzgerald Toyota Gaithersburg responded

Charles, it's so great that your purchasing experience was enjoyable! Claud and John are compliments to our team at Fitzgerald and we value their work very much. Thank you for being a customer of Fitzgerald and we wish you many safe miles in your new car!

March 23, 2016

Great Experience Had a great experience working with the team at Fitzgerald's. Erol was great, no pressure, happy to consider all of my requests. Although there are More

by louisd0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erol Mutlu
Mar 23, 2016 -

Fitzgerald Toyota Gaithersburg responded

How awesome to hear that you chose us even though there were closer dealerships! We appreciate your business so much and thank you for your review. Erol compliments our team in many ways and we are happy to have him with us. We all look forward to seeing you soon for your first oil change!

March 20, 2016

Great!!! I have not bought the car yet but I really liked their way of treating customers. Woody was really helpful and showed me everything about the car with More

by Svkcar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Claud Wood
Mar 22, 2016 -

Fitzgerald Toyota Gaithersburg responded

It's great to hear that your car buying experience is going smoothly! Thanks so much for taking the time to share about your experience thus far and please let us know if we can be of any other assistance.

March 17, 2016

Elantra purchae Great service, friendly attentive personnel, i was very satisfied.This is the 3rd car I have purchased from Fitzgerald Lake Forest. My sales rep Aye P More

by youngc7169
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aye Peesing, was my sales rep, she did an excellent job!
Mar 18, 2016 -

Fitzgerald Toyota Gaithersburg responded

We are happy to hear you are pleased with the experience we provided you and want to say THANK YOU for being a loyal customer at Fitzgerald! Aye is a fantastic associate and compliments our team in many ways, we will be sure she gets a copy of your review. Drive safe and enjoy your new ride!

March 17, 2016

New Veloster The car experience was pretty seamless, salesman was knowledgeable and didn't pressure me at all. I like the fact that the price of the vehicle was c More

by dgipson05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Veres
Mar 18, 2016 -

Fitzgerald Toyota Gaithersburg responded

Fitzgerald believes that honesty is the best policy and that means no pesky hidden fees! We are happy to hear your purchasing experience was pleasant and thank you so much for your business. We look forward to seeing you again soon!

March 14, 2016

Excellent Whole experience from beginning to end was excellent. An all around great experience and everyone was so helpful, friendly and professional . I would More

by krististely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin E
Mar 15, 2016 -

Fitzgerald Toyota Gaithersburg responded

Thank you for that great review! Our team is pleased to hear that we impressed another client, and we look forward to hearing more from you. Have a great day!

March 14, 2016

My new Sonata John Dutton was very friendly and helpful. He followed up in a friendly way. Not too aggressive. I traded in my sonata for a new 2016 sonata. More

by lauraelvis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dutton
Mar 15, 2016 -

Fitzgerald Toyota Gaithersburg responded

What a great review, thank you! Our team is pleased to hear that you had a positive experience working with John, and we hope you love your new Sonata. Have a wonderful day.

March 14, 2016

Made buying a used car fun. My husband, son and myself went to the Fitzgerald Auto Mall to look at used cars. We were replacing a car for my son who survived being T Boned sever More

by Sonata
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Claud Wood
Mar 15, 2016 -

Fitzgerald Toyota Gaithersburg responded

It's great news that you found a safe car within your price range! We're glad you were satisfied with your buying experience and we're always available should you have any questions or concerns about your son's new vehicle. Thank you for taking the time to leave a review!

March 11, 2016

I always recommend Fitzgerald to friends and family We've been buying from this dealership for over 30 year. The sales people are knowledgeable and the entire process works well for us. Every time we ha More

by reeldove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Izzie
Mar 14, 2016 -

Fitzgerald Toyota Gaithersburg responded

First off, we thank you for being such a loyal client for all these year - we are more than happy to continue to be the Dealership that you trust. As you know, our team dedicates themselves to each client, to make sure that each transaction is a smooth one. We look forward to seeing you again. Take care, and have a fantastic day.

Mar 18, 2016 -

Fitzgerald Toyota Gaithersburg responded

Thank you so much for taking the time to share your thoughts with us. Our customers have continued to support us for many years and we are truly thankful for that, and you! As always, we look forward to seeing you next time.

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