Fitzgerald Toyota Gaithersburg

Excellent services We bought our Sienna in 2008 and we have always appreciated the services provided for the maintenance of this car which is always serviced by Fitzgera We bought our Sienna in 2008 and we have always appreciated the services provided for the maintenance of this car which is always serviced by Fitzgerald. A very warm Thank You to Mr. Evans Adu, Assistant Service Manager whose actions are always rated Excellent! Following this excellent experience, we naturally went in Aug. to Fitzgerald to buy our 2nd car. With the very friendly, clear and knowledgeable advices of Mr Isaac Inkoom, Sales and Leasing Consultant whose approach shows that he is an excellent service provider, we finalized the purchase of this great car that my family is happy about. More

Best car buying experience I bought a Hyundai from Fittzgerald 3 years ago for my daughter and was happy, but nothing like the experience I just had with the Toyota team. Lisa a I bought a Hyundai from Fittzgerald 3 years ago for my daughter and was happy, but nothing like the experience I just had with the Toyota team. Lisa and Nancy were very respectful and delightful to work with. Usually women are made to feel less than aduquate when purchasing a new vehicle, but not this time. I felt like I bought my new RAV4 from friends. I will send anyone wanting to purchase a new vehicle to Lisa. More

Very Good Service A good deal, very friendly and very well attended. Oscar Garcia is an excellent person and very explicit. Thank you and It is a pleasure doing busines A good deal, very friendly and very well attended. Oscar Garcia is an excellent person and very explicit. Thank you and It is a pleasure doing business with you. More

FABULOUS Fitzgerald Lakeforest Toyota!!!!! You are the best I have been an exclusively loyal customer of Fitzgerald Lakeforest for thirty years. Scott Asher is my "Car Guru" who has never failed to provide me w I have been an exclusively loyal customer of Fitzgerald Lakeforest for thirty years. Scott Asher is my "Car Guru" who has never failed to provide me with not only a great car, but the best staff in the business. Olga is an incredible Sales Advisor. While she is exceptionally knowledgeable about her products,, she is even more personable and incredibly patient as she makes every effort to listen to her clients in order to learn about their needs. She really works to not only match their tastes but also their pocketbooks. She attends to every detail including helping her clients pair their phones to their new cars and teaching them about the newest technology and apps that their new cars offer. Erika makes all the finance details clear. She is both efficient and highly personable. Phil helped to expedite the credit review process, coordinated all the staff who were needed to help me through the entire process and always found a way to help me over each hurdle. Clayton appeared, out of nowhere, on a holiday weekend and made sure that I had a new car service appointment arranged within a day or two despite the fact this was a holiday weekend. Wes George and Josh Krumpach have been my Service Advisors for many years and they are my knights in shining armor for they have never failed to provide excellent service while never forcing unneeded work or excessive charges. This dealership has never failed to meet my every car need. If I had a million dollars, to spend on any car, I would still remain with this dealership. Thank you all. More

"Great team to deal with" It was a great experience since the moment we walked in, Oscar was very helpful since the very beginning, I took my son to get a car for his first tim It was a great experience since the moment we walked in, Oscar was very helpful since the very beginning, I took my son to get a car for his first time, Oscar was very respectful and treat my son the same way he would treat a qualified buyer. He was paying attention to all questions my son had, and took him for a test-drive with right car. We ended up getting the same car my son test-drove, after three days, Oscar was outstanding giving me calls when necessary, he never pushed us to make a decision on one way or the other, Oscar was very relaxed during the whole process and I always got the right answer to my questions. Giving us a great car-buying experience! I highly recommend Oscar Garcia and the Fitzgerald Team... More

Very Good Experience This was my second new car from Fitzgerald. This time aroundAli Shirazi was the sales man and he was very professional, helpful. straightforward and v This was my second new car from Fitzgerald. This time aroundAli Shirazi was the sales man and he was very professional, helpful. straightforward and very funny. I got the color I wanted and the price I wamted. Very good and pleasant atmosphere. More

Fair and very pleasant car-buying experience! Great car buying experience! I test-drove two cars, one being 10K more expensive than the other. I was never pressured into getting the more expensive Great car buying experience! I test-drove two cars, one being 10K more expensive than the other. I was never pressured into getting the more expensive option. Olga really took the time to make sure that I was making an informed decision about my car selection (model, color, etc). Bottom line, I love the car I got and feel really comfortable driving it. The car-buying experience, including financing and coverage services, was transparent and Olga as well as other staff really worked with me to make sure I was getting a good deal. I am happy, my family is happy and my friends also love the new car! More

Wonderful This is our second new car purchase from Fitzgerald. Olga Kuznetsova was a gem to work with. She went above and beyond to help us make our car purchas This is our second new car purchase from Fitzgerald. Olga Kuznetsova was a gem to work with. She went above and beyond to help us make our car purchase as easy as possible with two small children in tow! She answered all of our questions and was honestly a pleasure to work with. We went in just to "look around" and left with a new car thanks to Olga's help! More

Excellent experience This is my second new car purchase from Fitzgerald using Keith Williams. The buying process was as straightforward as can be with no games or false p This is my second new car purchase from Fitzgerald using Keith Williams. The buying process was as straightforward as can be with no games or false promises. They were even able to find the specific color combination and trim level I wanted and arrange for same day pickup which was tremendously convenient. I would recommend this dealer to anyone. More

Amazing Service The staff was extremely helpful, especially our sales associate, Ali Shirazi. He went above and beyond to make us feel comfortable during our wait. He The staff was extremely helpful, especially our sales associate, Ali Shirazi. He went above and beyond to make us feel comfortable during our wait. He not only provided thorough information, but gave us water, snacks and even dinner when our financing and insurance quote was extending into night time hours. I would highly recommend him, as well as this dealership for anyone who would like an honest and friendly experience. More