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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
583 Reviews
Call Service Center (469) 251-7822
Today: 8:00 AM - 5:00 PM Closed Now
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583 Reviews of Five Star Chevrolet - Service Center

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January 20, 2022

Excellent and fast service preformed by a courteous and knowledgeable employee, Corbin Beck. Thank you More

by susan.beck6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corbin Beck
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Jan 21, 2022 -

Five Star Chevrolet responded

Thank you, Susan, for taking a moment to rate your Five Star Chevrolet service visit. Keeping our customers knowledgeable about their vehicles is important. So, don't hesitate to reach Corbin or me at 972-389-6700. We are here to serve. Best Regards, Chris Selbach, Service Director

January 19, 2022

Service rep, Brian, caught engine noise (idler pulley) when he brought truck from service dept. His actions led to warranty fix immediately. More

by Big Daddy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Sangiovanni
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Jan 20, 2022 -

Five Star Chevrolet responded

Hello Big Daddy, Sending you home in a fully repaired truck will always be the focus at Five Star Chevrolet. Thanks for recognizing Brian and Leo. We are here at 972-389-6700 whenever you need us. Best Regards, Chris Selbach, Service Director

January 17, 2022

Fast service and staff is always really nice. Follow up video of work performed on my vehicle is great! More

by amolina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2022 -

Five Star Chevrolet responded

Hello amolina, It is great to know you find our Five Star Chevrolet service processes helpful. Please stay in touch with Amanda or me at 972-389-6700. We want to help with all of your vehicle concerns. Thank you, Chris Selbach, Service Director

January 13, 2022

They worked with me every step of the way, and were very understanding with my needs! I love getting my car serviced here! More

by SharM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Jan 14, 2022 -

Five Star Chevrolet responded

Thank you for continuing to choose Five Star Chevrolet, SharM. Your complete satisfaction will always be the focus. Reach us again at 972-389-6700 when you have vehicle care concerns. We are here to help in any way we can. Take Care, Chris Selbach, Service Director

January 12, 2022

Amanda as usual was amazing and kept me informed the entire time vehicle was there More

by Triley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2022 -

Five Star Chevrolet responded

Triley, Thank you for continuing to choose Five Star Chevrolet! Amanda is a great service rep and we both welcome your questions between visits at 972-389-6700. When you need our advice, we are here for you. Safe travels, Chris Selbach, Service Director

January 08, 2022

Fast and friendly service! Had a great experience at Sam Packs 5 Star Chevrolet! Thanks. More

by Glenna67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Hardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Gutterez
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Jan 10, 2022 -

Five Star Chevrolet responded

Hello Glenna67, The Five Star Chevrolet service department is pleased to have earned your business and high marks. Ryan, Casey, and I always welcome your questions at 972-389-6700. Whenever you have concerns, we want to hear from you. Safe travels and thank you, Chris Selbach, Service Director

December 30, 2021

Had a great service at Five Star. Manny my service advisor provided recommendations for my maintenance and kept me updated... Manuel my tech send me a very detailed video and everyone around was frien More

by Jomaruba20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Galan
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Dec 31, 2021 -

Five Star Chevrolet responded

Happy New Year, Jomaruba20! The Five Star Chevrolet service team looks forward to seeing you and your vehicle again in 2022. Reach Manny, Manuel, or me at 972-389-6700 any time. Thank you, Chris Selbach, Service Director

December 29, 2021

Brian was excellent and they took good care of me and my car. Thank you! More

by October7175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Snellgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2021 -

Five Star Chevrolet responded

Hello October7175, Your endorsement of the Five Star Chevrolet service staff is very much appreciated. We all are focused on keeping you safe during your travels. Any time we can offer our automotive knowledge, please reach us at 972-389-6700. Thank you for being a loyal customer. Happy New Year, Chris Selbach, Service Director

More
December 27, 2021

Sam pack‘s five star Chevrolet service center is very clean and organized the staff seems very professional and courteous the tech showed video diagnostics on everything you needed and was professional I More

by Dorsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2021 -

Five Star Chevrolet responded

Dorsey, Your review and business in the Five Star Chevrolet service department are greatly appreciated. We will strive to impress you when you visit again! Thank you for rating our services and please stay in touch at 972-389-6700. Happy 2022! Best Regards, Chris Selbach, Service Director

December 23, 2021

Did a great job, pretty quick and they gave it a wash and it looks great More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2021 -

Five Star Chevrolet responded

Thank you, Mike, for taking a moment at this busy time to rate your visit to Five Star Chevrolet. Brian and I want to hear from you at 972-389-6700 every time you have service needs. Happy New Year. Best Regards, Chris Selbach, Service Director

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