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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
570 Reviews

570 Reviews of Five Star Chevrolet - Service Center

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December 10, 2021

Service team is always ready, detailed, & speedy. The video system shows exactly what is going on with your vehicle. Make a visit completely easy. More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corbin Beck
Dec 11, 2021 -

Five Star Chevrolet responded

Hello Susan, Thank you for taking the time to rate your Five Star Chevrolet service visit. Customer satisfaction is always important and we welcome any additional care questions at 972-389-6700. Safe travels and happy holidays, Chris Selbach, Service Director

December 08, 2021

Always prompt, friendly, and courteous service! Customer care is their top priority. Have always treated my vehicle like their own. More

by Rob B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Gutterez
Dec 08, 2021 -

Five Star Chevrolet responded

Hello Rob! Ryan, Brian, and I really appreciate your endorsement of our Five Star Chevrolet service department. We want you safe during your travels and we welcome all of your maintenance or repair questions at 972-389-6700. Thank you for your review and business. We look forward to seeing you again, Chris Selbach, Service Director

December 04, 2021

Very friendly, helpful, professional and they go out of their way!!! I was very happy with my results! Ryan I’m service was amazing!! Also the tech that found the problem. Great service. I will DEFINITEL More

by Lmgorgone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corbin Beck, Ryan Gutterez
Dec 04, 2021 -

Lmgorgone responded

Loved the service

Dec 04, 2021 -

Lmgorgone responded

Service was great

Dec 04, 2021 -

Five Star Chevrolet responded

Thank you, Lmgorgone! We really appreciate your recognition of the Five Star Chevrolet service team. Any time we can share our vehicle advice, we are here for you. Reach us at 972-389-6700. Happy holidays and safe travels. Thanks again, Chris Selbach, Service Director

December 03, 2021

The entire team is welcoming, courteous, and attentive to my questions and needs with my vehicle. More

by ELN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2021 -

Five Star Chevrolet responded

Hello ELN, The goal at Five Star Chevrolet is to assure you a welcoming experience every time you visit. Thank you for rating our services and please let us know when you need our vehicle advice again at 972-389-6700. Safe travels this holiday season. Best Regards, Chris Selbach, Service Director

November 25, 2021

The team was great. They got my car fixed two days faster than promised and it isn’t a Chevy! More

by Beerogre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gutterez, David Saravina
Nov 26, 2021 -

Five Star Chevrolet responded

Hello Beerogre, Thanks for your endorsement of the Five Star Chevrolet service department. We do our best to efficiently service our customers. Let us know when you need further maintenance or repair at 972-389-6700. We are here to help. Take Care, Chris Selbach, Service Director

November 20, 2021

I really like the crew there because they took good care of me i'll definitely will come back again i really like the service they gave me More

by Jesusr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2021 -

Five Star Chevrolet responded

Hello Jesusr, We really like when you visit Five Star Chevrolet! Thank you for taking the time to rate our services and please let Rosa, Amanda, or me know when you need our advice again at 972-389-6700. We appreciate you! Take Care, Chris Selbach, Service Director

November 12, 2021

I would recommend with complete confidence the quality of work, service, and professionalism by this dealership. More

by Sue Seale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtesy Drivers
Nov 12, 2021 -

Five Star Chevrolet responded

Hello Ms. Seale, Your recommendation of Amanda and Five Star Chevrolet is very much appreciated. Please don't hesitate to call us at 972-389-6700. When you have vehicle concerns, we are here to answer your questions. Thank you, Chris Selbach, Service Director

November 12, 2021

The service was great! My advisor kept me up to date on the repair status of my vehicle. They also take a video that shows the issues with your vehicle so you can see firsthand. Honesty and integrity! More

by brianwithem44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2021 -

Five Star Chevrolet responded

Hello brianwithem44, We always appreciate hearing from our Five Star Chevrolet customers. How nice of you to include so many of our staff in your recognition. We look forward to helping you in the future. Give us a call at 972-389-6700 any time. Thank you, Chris Selbach, Service Director

November 06, 2021

Really professional customer service . I felt important , and appreciated . Corbin was amazing he greeted me at my door . He made me felt welcome . He took my info and than he took care of the rest . My car More

by nolberto23st
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

Five Star Chevrolet responded

Thank you, nolberto23st, for taking the time to mention the services you received at Five Star Chevrolet. Corbin and our service staff remain available at 972-389-6700. Let us know when you have maintenance questions. Take Care, Chris Selbach, Service Director

October 27, 2021

Ryan, my service advisor was great as always. He kept me informed every step of the way of my car repair. More

by wphillipsdirector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Five Star Chevrolet responded

Thank you for rating your visit with Ryan at Five Star Chevrolet. We want to keep you knowledgeable about your vehicle, so call us any time at 972-389-6700. Our advice is only a phone call away. Take Care, Chris Selbach, Service Director

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