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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
578 Reviews
Call Service Center (469) 251-7822

578 Reviews of Five Star Chevrolet - Service Center

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January 08, 2022

Fast and friendly service! Had a great experience at Sam Packs 5 Star Chevrolet! Thanks. More

by Glenna67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Hardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Gutterez
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Jan 10, 2022 -

Five Star Chevrolet responded

Hello Glenna67, The Five Star Chevrolet service department is pleased to have earned your business and high marks. Ryan, Casey, and I always welcome your questions at 972-389-6700. Whenever you have concerns, we want to hear from you. Safe travels and thank you, Chris Selbach, Service Director

December 30, 2021

Had a great service at Five Star. Manny my service advisor provided recommendations for my maintenance and kept me updated... Manuel my tech send me a very detailed video and everyone around was frien More

by Jomaruba20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Galan
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Dec 31, 2021 -

Five Star Chevrolet responded

Happy New Year, Jomaruba20! The Five Star Chevrolet service team looks forward to seeing you and your vehicle again in 2022. Reach Manny, Manuel, or me at 972-389-6700 any time. Thank you, Chris Selbach, Service Director

December 29, 2021

Brian was excellent and they took good care of me and my car. Thank you! More

by October7175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Snellgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2021 -

Five Star Chevrolet responded

Hello October7175, Your endorsement of the Five Star Chevrolet service staff is very much appreciated. We all are focused on keeping you safe during your travels. Any time we can offer our automotive knowledge, please reach us at 972-389-6700. Thank you for being a loyal customer. Happy New Year, Chris Selbach, Service Director

December 27, 2021

Sam pack‘s five star Chevrolet service center is very clean and organized the staff seems very professional and courteous the tech showed video diagnostics on everything you needed and was professional I More

by Dorsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2021 -

Five Star Chevrolet responded

Dorsey, Your review and business in the Five Star Chevrolet service department are greatly appreciated. We will strive to impress you when you visit again! Thank you for rating our services and please stay in touch at 972-389-6700. Happy 2022! Best Regards, Chris Selbach, Service Director

December 23, 2021

Did a great job, pretty quick and they gave it a wash and it looks great More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2021 -

Five Star Chevrolet responded

Thank you, Mike, for taking a moment at this busy time to rate your visit to Five Star Chevrolet. Brian and I want to hear from you at 972-389-6700 every time you have service needs. Happy New Year. Best Regards, Chris Selbach, Service Director

December 23, 2021

Top notch, great service got me taken care of in 1 day. Great service great communication More

by Preston1008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2021 -

Five Star Chevrolet responded

Hello Preston1008, We do our best to work efficiently for our Five Star Chevrolet customers. Thank you for taking the time to recognize Brian. Please let either of know when you need further vehicle advice at 972-221-2900. Happy New Year, Chris Selbach, Service Director

December 21, 2021

From the moment you enter Very good attention and fast services Thank you for your kind attention. More

by Caryn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2021 -

Five Star Chevrolet responded

Happy Holidays, Caryn! We were happy to help you during this busy. Let us know when you need service in the new year at 972-389-6700. We look forward to seeing you again at Five Star Chevrolet. Best Regards, Chris Selbach, Service Director

December 14, 2021

Impressive customer service and the handling of my vehicle by Corbin. Very satisfied by this dealer More

by James1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corbin Beck
Report | Print
Dec 15, 2021 -

Five Star Chevrolet responded

Thank you, James1951, for bringing your vehicle to Five Star Chevrolet. It is great to hear you are satisfied with Corbin and our services. Reach our service team again at 972-389-6700. We will look forward to seeing you. Happy Holidays, Chris Selbach, Service Director

December 10, 2021

Service team is always ready, detailed, & speedy. The video system shows exactly what is going on with your vehicle. Make a visit completely easy. More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corbin Beck
Report | Print
Dec 11, 2021 -

Five Star Chevrolet responded

Hello Susan, Thank you for taking the time to rate your Five Star Chevrolet service visit. Customer satisfaction is always important and we welcome any additional care questions at 972-389-6700. Safe travels and happy holidays, Chris Selbach, Service Director

December 08, 2021

Always prompt, friendly, and courteous service! Customer care is their top priority. Have always treated my vehicle like their own. More

by Rob B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Gutterez
Report | Print
Dec 08, 2021 -

Five Star Chevrolet responded

Hello Rob! Ryan, Brian, and I really appreciate your endorsement of our Five Star Chevrolet service department. We want you safe during your travels and we welcome all of your maintenance or repair questions at 972-389-6700. Thank you for your review and business. We look forward to seeing you again, Chris Selbach, Service Director

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