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Flood Mazda - Service Center

Wakefield, RI

4.8
928 Reviews

928 Reviews of Flood Mazda - Service Center

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March 05, 2025

I haven't bought a car from Flood but I use their service department and I can't say enough good about that. They done had a great job servicing both of my cars. I will keep coming back! More

by piedpiperette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Flood Mazda responded

Good Morning, Thank you for taking the time to review Flood Mazda! I am happy that our service team was able to take care of your repairs. Customer satisfaction is our to priority. We look forward to seeing you again. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

February 26, 2025

Anthony was very honest and helpful. Always made sure my questions were answered correctly. I will always use flood Mazda. Thank you More

by nikki9879
Recommend Dealer
Yes
Employees Worked With
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marshall
February 22, 2025

The dealership is clean, comfortable and accommodating, easy scheduling, nice professional staff, decent time completion, More

by jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Flood Mazda responded

Jane, Thank you for the 5-star review and kind words. I am happy to see that Anthony and our service team provided you with great service. Customer satisfaction is our top priority here at Flood Mazda. We look forward to seeing you at your next appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

February 19, 2025

My first Mazda and my first visit to a Mazda dealership (for warranty and software updates). Exceptional experience right up there with the best strive I have received in over thirty years of owning BMWs. More

by PMVESSENES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathie Babbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Albro
Mar 11, 2025 -

Flood Mazda responded

Good Afternoon, Thank you for the kinds words! Customer satisfaction is our top priority here at Flood Mazda. We are delighted that our team was able to resolve your updates and warranty's. The service department is always ready to help and serve our customers. Don't hesitate to reach out with any other issues. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

February 19, 2025

Anthony and the team at Flood are all very professional and helpful. Serving gets done quickly. Great service. More

by MICHAEL.NIEDZWIECKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

I have always found the Flood Mazda team to be reliable, friendly, helpful, skilled at the work they do. More

by JULIE7747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Palmari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathie Babbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

I always get good service every time I go to Flood Mazda and I love having Bruce to service me. Very nice customer service He makes sure I get a full service inspection and get exactly what I need for my ca More

by Tanya
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Hanson
February 12, 2025

Knowledgeable, courteous, and thoughtful of my families time. This is the only place to work on my Mazda. They get my car in and take great care of it. The video of the tech working on my car and pointing More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Albro
February 10, 2025

Excellent communication and service. Professional staff. Clean service center. An all around great experience. I am so glad that I found Flood Mazda. More

by DCATANZARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Flood Mazda responded

Good Morning, Thank you for the positive review! We are happy that you found Flood Mazda. Customer satisfaction is our top priority and we are happy that you appreciated out integrity and our ability to resolve your problem efficiently. Don't hesitate to reach out with any other concerns. We are here to help! Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

February 10, 2025

FLOOD MAZDA WAS Excellent from the start. The sales representative and the finance personnel also was,Excellent. There was,no pressure to buy. Once we made up our minds,to purchase the CX5 More

by Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Palmari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathie Babbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Albro
Feb 13, 2025 -

Flood Mazda responded

Glenn, Thank you for the kind words! We are happy that you are satisfied with the service you were provided at our dealership. Customer satisfaction is our top priority, which is why we strive to be transparent and professional in our work. Don't hesitate to reach out with any questions or concerns. We look forward to seeing you at your next service appointment. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

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