Florida Fine Cars Orlando

Florida Fine Cars Orlando responded

Florida Fine Cars is sorry to hear about your experience nine months after your purchase. Regarding the spare key, this matter was addressed and resolved; the delay occurred because the original sales representative was no longer with the company. Please note that the customer did not purchase any extended warranty, therefore assuming full responsibility for any repairs or maintenance needs after the sale, as outlined and agreed to in the signed “AS IS” purchase documents. We understand how frustrating vehicle issues can be, and we regret that you have encountered concerns with your A/C, battery, and alternator. However, all vehicles at Florida Fine Cars are sold “AS IS,” and customers are encouraged to review the vehicle’s condition, history reports, and to obtain a pre-purchase inspection to ensure confidence in their decision. Florida Fine Cars remains committed to transparency and providing customers with the information needed prior to completing a purchase. While we cannot assume responsibility for repairs months after the sale without warranty coverage, we are always available to answer questions or guide customers toward service options.

Florida Fine Cars Orlando responded

¡Muchas gracias por compartir su gran experiencia! Nos alegra mucho saber que pudimos ayudarle en todo el proceso para conseguir su auto. Felicitamos a Wilfredo por brindarle el mejor trato, la mejor experiencia y el mejor precio. ¡Le damos la bienvenida a la familia de Florida Fine Cars!

Florida Fine Cars Orlando responded

Thank you for your wonderful review! We are happy to hear that you found the dealership very clean. More importantly, we are thrilled that Jonathan was helpful, answered all your questions, and ensured you didn't feel rushed at all. We appreciate your business at Florida Fine Cars!

Florida Fine Cars Orlando responded

Thank you for your outstanding review! We are so happy to hear that Louis was very professional and knowledgeable, and that he made you feel comfortable with absolutely no pressure. That is exactly the kind of experience we aim to deliver at Florida Fine Cars. We appreciate your high recommendation!

Florida Fine Cars Orlando responded

We appreciate your feedback regarding your 2018 Chevrolet Malibu with 126K miles. At Florida Fine Cars, we strive to ensure every customer is fully informed throughout the buying process. Each vehicle is accompanied by a Carfax and AutoCheck report detailing its history, which are provided to every customer prior to purchase. As clearly advertised across all platforms, the listed vehicle price does not include sales tax, tag, title, or dealer fees. In addition, every customer receives a buyer’s order outlining all applicable fees before proceeding with any transaction. All of our vehicles are sold “AS IS,” as noted in the signed sales agreement. While we’re sorry to hear of your buyer’s remorse, we believe in transparency and remain committed to providing our customers with the tools and information needed to make a well-informed decision. We’re glad to hear that Wilfred provided great service and appreciate your recognition of his efforts. Thank you again for sharing your experience. Your feedback helps us continue to improve our process and communication with our customers.

Florida Fine Cars Orlando responded

Thank you for your review! We are so glad that Louis was able to assist you and that you found him to be very helpful and kind during your visit. We appreciate you choosing Florida Fine Cars!

Florida Fine Cars Orlando responded

Thank you for your review! We are thrilled to hear that Louis provided you with very good service and customer service. We appreciate you recognizing his effort at Florida Fine Cars!

Florida Fine Cars Orlando responded

Thank you for the kind words! We are happy to hear that Mr. Juan Rodriguez provided great customer service and was so helpful throughout your process at Florida Fine Cars. We appreciate your feedback!

Florida Fine Cars Orlando responded

Thank you for the excellent review! We are delighted to hear that Louis was a great guy who helped you out from start to finish and demonstrated his expertise. We appreciate your business and kind words about our team at Florida Fine Cars!

Florida Fine Cars Orlando responded

Thank you for this fantastic review! We are so happy to hear that Juan R provided you with a warm welcome and immediately found the PERFECT family car for you, even without an appointment. We appreciate your high recommendation of Juan and Florida Fine Cars!