Flow Acura Winston-Salem

Good service! I’ve always had great service on my MDX. They go the extra mile to please their customers. Cody has serviced my MDX for the most part and provides exc I’ve always had great service on my MDX. They go the extra mile to please their customers. Cody has serviced my MDX for the most part and provides excellent oversight. More

Didn’t fix my problem Took my Acura to get looked at for d5 flashing was told they re initialized the sensors and shouldn’t be a problem anymore. Drive to work left work an Took my Acura to get looked at for d5 flashing was told they re initialized the sensors and shouldn’t be a problem anymore. Drive to work left work and the d5 is flashing again. Was charged 134 dollars for someone to drive it around 4 miles “re initialize” the sensors and clear the code. Will be calling tomorrow to see if they can fix it for no charge. I shouldn’t be charged for service when the service was poor. The customer service was good they were nice and quick and washed the car afterwards but I didn’t bring my vehicle in to be washed or for someone to smile and be nice to me. I brought it in to diagnose and fix the problem I had. I did not receive that today. 1 star More

Service Counts When I drive up I am greeted by Cody or another friendly face. My problem or concerns are immediately addressed and timely solutions or corrections ar When I drive up I am greeted by Cody or another friendly face. My problem or concerns are immediately addressed and timely solutions or corrections are made. The waiting room has all the amenities needed to make my wait comfortable. More

Maintenance Service Very well respected service adviser and very knowledgeable. I had my oil changed and tire rotation and safety inspection taken care of. My wait tim Very well respected service adviser and very knowledgeable. I had my oil changed and tire rotation and safety inspection taken care of. My wait time was not long and they wash my vehicle. More

Professional Performance I can always rely on Cody to remember er and greet me with a smile. He is an excellent listener (to my concerns), keeps me updated on progress & detai I can always rely on Cody to remember er and greet me with a smile. He is an excellent listener (to my concerns), keeps me updated on progress & details all the cost points at service end. A true, highly recommended professional! More

Cody was my service consultant and I can really say he is Cody was my service consultant and I can truly say he took the time to explain everything to me in detail. Cody is very professional and he takes pri Cody was my service consultant and I can truly say he took the time to explain everything to me in detail. Cody is very professional and he takes pride in his work. More

Service Visit Four years of excellent, informative,attentive and professional service. Always on time with appointment time, Sammy greets you as a friend and keeps Four years of excellent, informative,attentive and professional service. Always on time with appointment time, Sammy greets you as a friend and keeps you informed by text during the servicing as you enjoy coffee in their lounge. Pricing is always fair and competitive with the market. Actually enjoy my visits for auto maintenance! Sammy and Flow Acura are the very best and I have enough experience with many others to know. More

Recall I brought my car in for a recall check. They kept me informed through text messaging which was pretty nice. Sammy was my service advisor. He’s was gre I brought my car in for a recall check. They kept me informed through text messaging which was pretty nice. Sammy was my service advisor. He’s was great! Thank you Flow Acura! More

easy and informative Seen on time and kept informed on status of service by text messaging. Pretty cool way to stay informed. Sammy was very responsive. They washed my car Seen on time and kept informed on status of service by text messaging. Pretty cool way to stay informed. Sammy was very responsive. They washed my car but did not clean the tires. That is the reason for 4 vs 5 stars. More

Good people behind the desk Brought my car in for a recall. Later found kind out when I went to pick up my vehicle that I would be responsible for the service that was provided. Brought my car in for a recall. Later found kind out when I went to pick up my vehicle that I would be responsible for the service that was provided. I was taken by surprise that I would be paying for the service due to it being a potential recall. The gentleman behind the counter saw that I was misinformed and took it upon himself to make the situation right. To give me a pleasant first time experience. More