Flow Lexus of Winston-Salem

Chet and Flow Lexus are great Excellent experience dealing with Flow Lexus (Winston-Salem). Thanks for all. This is the second car that we have bought from Chet at Flow Lexus. H Excellent experience dealing with Flow Lexus (Winston-Salem). Thanks for all. This is the second car that we have bought from Chet at Flow Lexus. Hope it is not my last purchase. More

Excellent Service Excellent experience during my service visit. Susi set up my appointment and greeted me upon arrival. I was directed to the exterior seating area and Excellent experience during my service visit. Susi set up my appointment and greeted me upon arrival. I was directed to the exterior seating area and appreciate the fact the dealership attempts to be in compliance with Covid-19 guidelines. Once service completed, Susi notified me immediately, walked me to my vehicle and as always, made me feel like a valued customer. More

Bought my Lexus from Eddie and he was so accommodating and made sure I got exactly what I wanted and needed!! He kept in touch with me throughout the whole process and went out of his way to make sure I w and made sure I got exactly what I wanted and needed!! He kept in touch with me throughout the whole process and went out of his way to make sure I was happy. The service department is also so dedicated to their job and so willing to help. More

Excellent service I always receive excellent service from the Russ and Susie when I call for an appointment for service and when I arrive with my car I am met with a fr I always receive excellent service from the Russ and Susie when I call for an appointment for service and when I arrive with my car I am met with a friendly greeting and service with a smile. I purchased my first car with Flow Lexus in 2008 (ES 330) and my second was in 2019 (RX 350). I will always drive a Lexus and my next car will be purchased at Flow Lexus!!! More

Susi was great! She always takes care of my car needs. This one was for my dad’s car. Susi made sure the recall issue was done and got his car checked out and explained that he needed new tires that were This one was for my dad’s car. Susi made sure the recall issue was done and got his car checked out and explained that he needed new tires that were 5 years old and dry rotting. She is the best. More

NCI - sevice department NC inspection - everything A-OK. took car in at 7:30 am and service was done quickly. courtesy wash and vacuum also done and very appreciated. NC inspection - everything A-OK. took car in at 7:30 am and service was done quickly. courtesy wash and vacuum also done and very appreciated. More

Excellence A very good dealership and service provider. Susi was my service coordinator and she, as usual, did a wonderful job...from the beginning to the end A very good dealership and service provider. Susi was my service coordinator and she, as usual, did a wonderful job...from the beginning to the end. More

We buy our cars at Flow and we have them serviced there as well! Russ and the service department team do an excellent job every time! as well! Russ and the service department team do an excellent job every time! More

Russ has always been very pleasant and efficient He has been good about getting a loaner vehicle Very painless getting car serviced. Russ is good about sanitizing loaner and my car after servicing has been good about getting a loaner vehicle Very painless getting car serviced. Russ is good about sanitizing loaner and my car after servicing More

New Car Buying experience I used the USAA car buying service in order to purchase a new 2019 Lexus RX 350. The service and ease in use of the car buying service was simple and I used the USAA car buying service in order to purchase a new 2019 Lexus RX 350. The service and ease in use of the car buying service was simple and fast. What made the car buying service even better was Wally's and Corinna's exceptional service, patience with the process in purchasing the vehicle. I received vehicle selections and pricing minutes after I made my initial selection from Corinna. Wally explained and answered all my questions in detail, and made the car buying experience extremely pleasant. Car buying is not what it use to be and both of them made buying a new vehicle from Flow Lexus a pleasure. I hope to work with both of them in the future, and I will recommend Flow Lexus to service my new Lexus sales. Thanks Wally and Corinna. More