Flow Lexus of Winston-Salem

Service Prompt, courteous service...very reliable; always done right and on the same day. I have worked with Susi for the last 5-6 years. She is helpful and Prompt, courteous service...very reliable; always done right and on the same day. I have worked with Susi for the last 5-6 years. She is helpful and accommodating to make sure my day is not wasted. More

Great Service and Susi makes it enjoyable Prompt professional service from everyone. Susi makes sure things are to her expectations before releasing the car to the owner. She is very attentive Prompt professional service from everyone. Susi makes sure things are to her expectations before releasing the car to the owner. She is very attentive to detail. I have every confidence they are taking great care of me and my car! More

Regular Maintenance Just needed a routine 30K mile maintenance check. Flow totally took care of the service. Brought our NX200 in first thing in the morning. I was met Just needed a routine 30K mile maintenance check. Flow totally took care of the service. Brought our NX200 in first thing in the morning. I was met promptly and courteously with no "run around" or additional "upsell." Since I had errands to run, I accepted the offer of a loaner which was clean and ready to go. They called me back at approximately the time they promised. When I returned to the dealership, my car was ready and waiting...in and out within 15 minutes. Service can oftentimes be so stressful and time consuming. I know lots of people put off regular maintenance because of the hassle. My experience at Flow was hassle free. I LOVE my Lexus, and I appreciate knowing that it can be easily maintained at our local dealership. More

Excellent exoetience Always friendly, knowledgeable and helpful Never any problem. They listen and aleays do their utmost to meet one’s needs, exoectations I look for Always friendly, knowledgeable and helpful Never any problem. They listen and aleays do their utmost to meet one’s needs, exoectations I look forward to my vidits to the desketship More

EXCELLENT I WAS SO VERY PLEASED WITH THE SERVICE I RECIEVED AT FLOW LEXUS OF WINSTON SALEM. THEY ALWAYS DO A GREAT JOB. THE WHOLE TEAM MAKES ME FEEL AT HOME. EX I WAS SO VERY PLEASED WITH THE SERVICE I RECIEVED AT FLOW LEXUS OF WINSTON SALEM. THEY ALWAYS DO A GREAT JOB. THE WHOLE TEAM MAKES ME FEEL AT HOME. EXCELLENT. More

Great Experience Was there for 2 hours, but had some busy work to do while waiting. So, the wait wasn’t that bad. They also have 2 TVs and snacks. Great waiting area! Was there for 2 hours, but had some busy work to do while waiting. So, the wait wasn’t that bad. They also have 2 TVs and snacks. Great waiting area! More

GREAT service as always and I love working with Susie and all those in service.and they picked up each of our two Lexus and serviced them and cleaned them .... it was a wonderful experience. John Berry and all those in service.and they picked up each of our two Lexus and serviced them and cleaned them .... it was a wonderful experience. John Berry More

30,000 service Russ always takes great care of me! He makes sure I understand what work will be done and approximately how long it will take. He has me a loaner re Russ always takes great care of me! He makes sure I understand what work will be done and approximately how long it will take. He has me a loaner ready if needed. More

Routine Service They always do an excellent job. Have be a customer since 2001 when fist Lexus was purchased. Work is performed on schedule. No complaints. Highly They always do an excellent job. Have be a customer since 2001 when fist Lexus was purchased. Work is performed on schedule. No complaints. Highly recommend this organization More

Outstanding service Service is excellent. Russ is outstanding in service. He is very friendly and is very willing to address issues and concerns. The valet service is won Service is excellent. Russ is outstanding in service. He is very friendly and is very willing to address issues and concerns. The valet service is wonderful More