Flow Lexus of Winston-Salem

Totally satisfied!!! Kevin Doss was the salesperson who helped with my purchase. He is professional and personable. It was a pleasant experience from start to finish. Ofte Kevin Doss was the salesperson who helped with my purchase. He is professional and personable. It was a pleasant experience from start to finish. Often purchasing a car can be a tense time but this was not the case. I would highly recommend Kevin to my friends. Everyone we worked with was helpful and friendly. The showroom is beautiful. My husband and myself have been Lexus owners for a long time and appreciate the top notch service we’ve received. More

Multiple Lexus owner We've been having my wife's Lexus vehicle's service handled by Susi Todd since 1995. We have always been impressed by her professionalism, qualit We've been having my wife's Lexus vehicle's service handled by Susi Todd since 1995. We have always been impressed by her professionalism, quality of service and followup. If you need work done, she will tell you and explain your options. We have complete faith in her recommended service directions. (A+) More

Thorough and convenient I received a call that service was due, chose appointment time, and had service needs explained. Car was ready on time, washed and fees were appropri I received a call that service was due, chose appointment time, and had service needs explained. Car was ready on time, washed and fees were appropriate. More

60,000 mile service and front brakes Everything was excellent as always. Russ Miller is so great to work with. I enjoy seeing Russ and choose days he is at work to have my service work Everything was excellent as always. Russ Miller is so great to work with. I enjoy seeing Russ and choose days he is at work to have my service work done. More

15,000 service Susi is always friendly and efficent in dealing with me. I have always seen her and plan to see on all of my future visits. Susi is always friendly and efficent in dealing with me. I have always seen her and plan to see on all of my future visits. More

Happy Customer Chris was great. He remembered me from past services and we spoke like friends from 20 years. Happy customer, service made easy. Recommend to anyone. Chris was great. He remembered me from past services and we spoke like friends from 20 years. Happy customer, service made easy. Recommend to anyone. More

Excellent as always. It is always a pleasure to go to the service center. I especially appreciate the way my wife is treated when she goes to have anything done to our ve It is always a pleasure to go to the service center. I especially appreciate the way my wife is treated when she goes to have anything done to our vehicle. Russ is good at explaining whatever needs to be done. More

It's a pleasure working with Susi Todd! I would definitely recommend Susi Todd to handle anyone's service needs. I've had a business relationship with her for over 25 years.and have never h I would definitely recommend Susi Todd to handle anyone's service needs. I've had a business relationship with her for over 25 years.and have never had a bad experience. More

congenial and efficient I always deal with Russ as he gives great and accommodating service. He always works with my time frame and answers any questions I might have, I was I always deal with Russ as he gives great and accommodating service. He always works with my time frame and answers any questions I might have, I was having trouble connecting my new cell phone to my car and Russ had Gray come out to my car and resolve my issue. He also had Ian take care of an issue I was having with the service agreement purchased with my vehicle. The service on my car was done in a timely fashion and my car was nice and clean when I picked it up. More

Great service and knowledgeable customer service representat Susi and Russ always make me feel like family. They take time to explain and review service and repair options. Always pleasant and willing to go the Susi and Russ always make me feel like family. They take time to explain and review service and repair options. Always pleasant and willing to go the extra mile. More