Flow Lexus of Winston-Salem

Excellent Service Got my recalled airbag changed with a free car wash and clean. I love free car washes! Was loaned an awesome car so i can save time. My gas was refill Got my recalled airbag changed with a free car wash and clean. I love free car washes! Was loaned an awesome car so i can save time. My gas was refilled and airtires checked. Russel was awesome! I highly recommend you for your excellent services. Keep up the good work! More

Good service for airbag replacement Great service for airbag recall. We were given a car to drive while ours was being worked on. Nice to have our car filled with gas and washed when we Great service for airbag recall. We were given a car to drive while ours was being worked on. Nice to have our car filled with gas and washed when we picked it up. More

Russ is a gem Russ always treats us incredibly well, and is a big reason we are on our second Lexus. We appreciated the loaner car as well. Thank you Russ. Russ always treats us incredibly well, and is a big reason we are on our second Lexus. We appreciated the loaner car as well. Thank you Russ. More

This was just a State Inspection, but I was well pleased. I have been well pleased in the past, this was done in a timely manor, but a state inspection has little to talk about.(no repairs needed) I have been well pleased in the past, this was done in a timely manor, but a state inspection has little to talk about.(no repairs needed) More

Courteous, efficient, customized to my individiual needs The most effort I have ever extended is to place a phone call or an email. Everything else is handled to accommodate my specific needs and requests. I The most effort I have ever extended is to place a phone call or an email. Everything else is handled to accommodate my specific needs and requests. In my experience, this Lexus dealership raises the bar and consistently delivers. Allow me to add that I bought my car "sight unseen" via the expert coordination and support of Corinna Conaway. She gives new meaning to the phrase "going above and beyond. "Effortless" is an understatement!" More

40,000 mile checkup and recall Always get great service at Lexus. Our concerns are always answered . The staff and technicians are very knowledgeable about their products. We hav Always get great service at Lexus. Our concerns are always answered . The staff and technicians are very knowledgeable about their products. We have owned several Lexus cars and SUVs and have been completely satisfied. More

Friendly and thorough Prompt and pleasant greeting from Susi. Scheduled maintenance explained along with estimated time requirement. Nice waiting area. Once maintenance was Prompt and pleasant greeting from Susi. Scheduled maintenance explained along with estimated time requirement. Nice waiting area. Once maintenance was complete, service was outlined and questions answered. More

Airbag Inflater Recall Attention to detail is awesome at this dealer. Good work! 1. Chris Greeted me quickly. 2. Chris asked questions to understand the reason for my Attention to detail is awesome at this dealer. Good work! 1. Chris Greeted me quickly. 2. Chris asked questions to understand the reason for my visit. 3. Chris and the techs exceeded expectations (wash and gas top-off). 4. Chris told me about an unplanned maintenance item to pay attention to (water pump) 5. Chris provided a loaner vehicle (that was nice/unexpected). More

Quick Turnaround I needed service for an airbag issue. My car was picked up at my office and returned to me in a few hours washed and clean. Awesome! I needed service for an airbag issue. My car was picked up at my office and returned to me in a few hours washed and clean. Awesome! More

Highly recommend Russ as Service Advisor Every visit Russ treats us to fabulous services, know our wishes & makes the service visits worth the drive. Always takes the time to ensure all needs Every visit Russ treats us to fabulous services, know our wishes & makes the service visits worth the drive. Always takes the time to ensure all needs are met. More