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Flow Subaru of Charlottesville
Charlottesville, VA
1,830 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,830 reviews
July 23, 2021
Generally good. Only knock would be that it would've been helpful if sensors were all switched to on. Had to turn around & verify all working. Hard to troubleshoot while driving helpful if sensors were all switched to on. Had to turn around & verify all working. Hard to troubleshoot while driving More
by INTRUSIONARY
Verified CustomerEmployees Worked With
Gail Wyatt, Josue Bonilla
July 23, 2021
The online appointment service is misleading as the work does not begin on your car at your appointment time. Staff are professional, not overly friendly. does not begin on your car at your appointment time. Staff are professional, not overly friendly. More
by Ryder1uno
Employees Worked With
Unsure who I worked with.
July 23, 2021
I appreciate Gail’s attention and efforts to make this a great experience! She was kind and efficient and had excellent follow through. Thank you Gail! great experience! She was kind and efficient and had excellent follow through. Thank you Gail! More
by ANNE
Employees Worked With
Gail Wyatt
July 23, 2021
Very prompt serviceFriendly staff I was given an Very prompt service Friendly staff I was given an estimate of 1.5 hours and they completed in less than an hour Service kept me informed of the s Very prompt service Friendly staff I was given an estimate of 1.5 hours and they completed in less than an hour Service kept me informed of the service More
by PERIOBLACK
Employees Worked With
Gail Wyatt
July 23, 2021
Gail was amazing! I am a new Subaru owner. I previously drove BMWs exclusively but the Subaru Crosstrek is reliable, affordable, and gets great gas mileage all while looking pretty cool. I was worried abou drove BMWs exclusively but the Subaru Crosstrek is reliable, affordable, and gets great gas mileage all while looking pretty cool. I was worried about finding a dealer that had the same type of service I was used to at BMW dealer. Umansky came in with flying colors! Thank you Umansky, and thank you Gail for being so helpful and friendly! More
by Happy Buyer
Employees Worked With
Gail Wyatt
July 22, 2021
I have chosen our local Subaru dealer exclusively to main my Subarus over the years. They are very competent, thorough and professional, with reasonable prices. I've never had a complaint about them.. my Subarus over the years. They are very competent, thorough and professional, with reasonable prices. I've never had a complaint about them.. More
by LAA12
Employees Worked With
Darcey Serio, Josue Bonilla, Chase Koehler
July 22, 2021
Quincey was Very friendly and knowledgeable! Tom was very patient with our kids who were overly excited. Josh was very accommodating to our needs for extra coverage and helped us with a great monthly rate we patient with our kids who were overly excited. Josh was very accommodating to our needs for extra coverage and helped us with a great monthly rate we could afford. More
by Mjordan
Employees Worked With
Tom Zito, Quincey Davis, Josh Calaway
July 21, 2021
Great service, fast, easy scheduling, comfortable waiting area and friendly staff. Good location offering courtesy shuttles, or walk for a quick shopping trip to Walmart or Sam's Club. area and friendly staff. Good location offering courtesy shuttles, or walk for a quick shopping trip to Walmart or Sam's Club. More
by 2BCOLLEY
Employees Worked With
Darcey Serio, Gail Wyatt
July 19, 2021
Friendly, professional greeters, communicate well and kept us informed throughout the process. Made suggestions for current and future needs but did not use high-pressure sales tactics. Enjoyable experie kept us informed throughout the process. Made suggestions for current and future needs but did not use high-pressure sales tactics. Enjoyable experience! More
by frazoo47
Employees Worked With
Darcey Serio, Gail Wyatt
July 19, 2021
Seamless transaction and help with a tail light I didn't even realize was out. We added this to the oil change and I was in-and-out. Thanks! even realize was out. We added this to the oil change and I was in-and-out. Thanks! More
by Forestrrr
Employees Worked With
Darcey Serio, Gail Wyatt
