Flow Subaru of Charlottesville

Easy to book an appointment online. Service was prompt and I was given a full explanation of what work was required. My car was brought directly to the curb to accommodate my disability and I was given a full explanation of what work was required. My car was brought directly to the curb to accommodate my disability More

Friendly service and punctuality in getting vehicle serviced. Very accommodating, listened and explained protocols. Also, seemed knowledgeable about the services rendered and reasons for performing serviced. Very accommodating, listened and explained protocols. Also, seemed knowledgeable about the services rendered and reasons for performing or recommending service. More

I had a wonderful experience with Patrick at Umansky. He was able to find me exactly the car I wanted. We would highly recommend based on our experience! was able to find me exactly the car I wanted. We would highly recommend based on our experience! More

Rick McCormack answered all our questions, gave us a terrific price on our 2017 Outback trade-in, provided great financing, and made the whole ordeal of buying a 2021 Outback a very simple, pleasurable terrific price on our 2017 Outback trade-in, provided great financing, and made the whole ordeal of buying a 2021 Outback a very simple, pleasurable experience. Thanks Rick! More

Sales team was very professional and helpful. They made my wife and I feel at home. Definitely would purchase again, to include friends and family! my wife and I feel at home. Definitely would purchase again, to include friends and family! More

Asked for a ride from shuttle driver but he totally blew me off. Said he would get me then called later to say had other customers that I guess were more important. Wasted whole day waiting. me off. Said he would get me then called later to say had other customers that I guess were more important. Wasted whole day waiting. More

From the service writer to the tech were all cordial and professional. The work was completed on time as expected. I've never had a significant reason to rate at less than 5 stars until now. Here's my c professional. The work was completed on time as expected. I've never had a significant reason to rate at less than 5 stars until now. Here's my complaint; When I got my car back there was a greasy thumb print on the center consol and the car smelled of B.O and sweat. That wonderful leather smell that's always welcomed me into the car is gone for now. So Several days later it still smells. I'll have to clean it before I return to using it. Until then I'll drive my other car. More

Already given a rating. Folks are friendly and service is AOK. Appreciate that there are no surprises when I bring the car in for routine service. AOK. Appreciate that there are no surprises when I bring the car in for routine service. More

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