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Flow Subaru of Charlottesville

Charlottesville, VA

Overview
Reviews
4.5
1,830 Reviews
Call Dealership (434) 443-4814
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960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

June 29, 2021

As usual, superb, timely, thorough, reliable and congenial service . . . I guess that's the definition of the term 'Umansky' . . . and the price is always right More

by JOHNRSENIOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Report | Print
Jul 01, 2021 -

Flow Subaru of Charlottesville responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 29, 2021

They were great. Pretty quick, thorough, and kept me in the loop the whole time. But no one was wearing a mask- was everyone really vaccinated? More

by DFD8HF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt
Report | Print
June 29, 2021

Service Rep Gail kept me informed every step of the way. Free coffee and snacks while I waited. TV for those who wanted it and a quiet room for those who didn't More

by CAROLYNONEAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Report | Print
Jul 01, 2021 -

Flow Subaru of Charlottesville responded

Hello , thank you for your kind review; we are happy to pass along your comments to Gail here at Umansky Subaru of Charlottesville! We do hope we can be of assistance in the future. Take care!

June 29, 2021

Every time I come everything is sooooo smooth! Darcey and the whole team are awesome More

by FRANFIUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Report | Print
Jul 01, 2021 -

Flow Subaru of Charlottesville responded

Hello, thank you so much for your feedback! Darcey and team will be very happy to hear about your kind words and high star rating! We are always more than happy to assist you if anything else comes up. Take care!

June 29, 2021

Very good dealer they were very courtesy and open to all our questions tony went through all the technology and was very helpful in explaining as we are seniors More

by bearcrossing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Buck, Josh Calaway
Report | Print
Jul 01, 2021 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again in the future. Best wishes, Umansky Subaru of Charlottesville

June 29, 2021

Excellent and speedy service I appreciate the service dept amenities esp the quiet room More

by rtanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Report | Print
Jul 01, 2021 -

Flow Subaru of Charlottesville responded

Hi Rtanson, thank you so much for your positive comments about Umansky Subaru of Charlottesville! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 29, 2021

Very helpful on a difficult transaction very pleased with service More

by Z26033
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Tony Buck
Report | Print
Jul 01, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for taking the time to leave us this information about your recent visit. Take care!

June 28, 2021

Service was conducted super well and all recalls on effect were taken care of, repaired, and resolved effortlessly. They also discovered a nail in my tire that they were able to repair. More

by SciFiBrony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Report | Print
Jul 01, 2021 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 28, 2021

This is the first time I've waited while my car was serviced. I had an appointment for 8:30 and was out by 9:45. More

by BRIERSPATCHFARM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Chase Koehler
Report | Print
Jul 01, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

June 28, 2021

Chase is at the highest customer service level any customer dreams of. I am always confident that all my Subaru cars are well taken care of. More

by s_paul_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Report | Print
Jul 01, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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