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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,830 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

June 23, 2021

Very pleased with experience and service. The cost of service was high. More

by GWESTES
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jun 24, 2021 -

Flow Subaru of Charlottesville responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 25, 2021 -

GWESTES responded

Very pleased with service, except pricing very high.

June 22, 2021

Fantastic Person And Went Above And Beyond To Satisfy! Wishing All The Best To George And His Team! More

by bboyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Alphin
Jun 23, 2021 -

Flow Subaru of Charlottesville responded

Hello, thank you for your kind review; we are happy to pass along your comments to George and team here at Umansky Subaru of Charlottesville! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 22, 2021

They took my car at the scheduled time and completed the service in a timely manner. They then checked the car over and found a problem with a recently purchased tire and ordered a replacement. More

by slefe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Jun 23, 2021 -

Flow Subaru of Charlottesville responded

Hi Slefe, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 22, 2021

This was a 2017 Forester recall for a faulty AC condenser. I had a "loaner for 5 hours. Everything went smoothly. No charge. AC works. No complaints. More

by CHRISTMRP
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Jun 24, 2021 -

Flow Subaru of Charlottesville responded

Hello Christ!! Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

June 22, 2021

The service was good and warm! The service fee is a bit high for me. Otherwise I know they do a good job! More

by menchuva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chisholm, Josue Bonilla
Jun 24, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are glad we could help! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 22, 2021

Dishonest repair practice. Oil change turned into oil leak. No visible leak. After repair leak noted on garage floor. Lead to more repairs then engine failure. No Umansky car ever again More

by CINDYT44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darcey Serio
June 20, 2021

Couldn’t have been happier with my vehicle’s 30,000 mile service at this dealership. I was treated like royalty. Thank you, Chase, for assisting me when Darcy was busy assisting another customer. More

by sylviemoore82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Jun 23, 2021 -

Flow Subaru of Charlottesville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 19, 2021

As usual this was an overall pleasant and efficent experience. The people I interacted with were accomadating. Thank you all very much. Thank you, Darcy, for you call yesterday. More

by JEM4X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt, Josue Bonilla
Jun 21, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for taking the time to let us know about your experience. Please contact us at (901) 312-6191 when you have an opportunity, and we will be more than happy to assist you. Safe travel!

June 18, 2021

I had a great experience with Josh at Umansky Subaru. I bought a Honda CR-V through him and he was polite and helpful through the entire experience. He never made me feel as though I was being pressured to More

by Jds7r1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Calaway, Josh Musselman
Jun 20, 2021 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 17, 2021

Werner Wyss is very nice and friendly. He helped us find a new subaru vehicle and introduced the detailed information of the car to us. More

by Sophia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Werner Wyss
Jun 20, 2021 -

Flow Subaru of Charlottesville responded

Hi Sophia, thank you for your kind words! We're happy we could help. Our team is available should you require any extra help.

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