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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,830 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

June 17, 2021

I felt the service team went above and beyond on this service, replacing my wipers and washing the car on a routine service. Very little fuss! More

by PAUL_J_REEDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Jun 20, 2021 -

Flow Subaru of Charlottesville responded

Hi, We appreciate your positive review about your recent experience with us! We hope to see you soon!

June 16, 2021

Everyone was very friendly and price of car was competitive with other dealers. Car I was looking to buy wasn’t there, but he got it back quickly. More

by masterhackett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Harner
Jun 20, 2021 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

June 16, 2021

Took the Forester in for a recall and asked them to do an alignment and oil change while they had it. They said no problem. Went back at the end of the day and only the recall had been done. i thought the More

by ENORD13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Darcey Serio
June 16, 2021

I had to take my Outback in for a 5k service plus a wheel bearing replacement. Chase, Brianna and Darcey provided an excellent, seamless experience from start to finish. A truly professional and caring team More

by D. CONTI
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Chase Koehler, Brianna Mills
Jun 20, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 15, 2021

Outstanding service, as usual. Paying attention to the needs of the client. Really nice folks and providers of superb repairs. Expect I am a customer for life. By the way, the Quiet Room is a great advanc More

by MFR6T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Jun 17, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 15, 2021

Check in was quick, servicing was done quickly and when I arrived to pick up my car everything was ready for a quick check-out More

by KSANSEVIRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Jun 17, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

June 15, 2021

MY CAR WENT IN FOR A RECALL IN A TIMELY MANNER AND DURING THEIR INSPECTION THEY FOUND THAT MY BRAKES NEEDED TO WORK WHICH THEY DID AND STILL GOT MY CAR BACK TO ME QUICKLY More

by snblandes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jun 17, 2021 -

Flow Subaru of Charlottesville responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 12, 2021

great service and very courteous. good communication from start to finish. comfortable waiting room. happy with the services performed and the costs well explained. safety inspection coupon honored. More

by VLJESKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jun 14, 2021 -

Flow Subaru of Charlottesville responded

Hi VLJESKE, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville!

June 11, 2021

They do good work at a good price. They are very nice to deal with. Very professional. The work gets done very timely manner. Good communication. More

by RMSLAYMAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jun 12, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 11, 2021

Great buying experience professional staff and salesman provided our needs quickly and note I bought this vehicle for my wife she loves it more and more each time she drives it More

by steelmanhjz
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Gehman
Jun 12, 2021 -

Flow Subaru of Charlottesville responded

Hello, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again! Have a great day.

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