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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,830 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

May 27, 2021

I brought my car in for a recall and I was given a loner. That was a first!!! I can't tell you how much that meant to me in terms of transition. More

by STEVE@APEIRONTRAVEL.COM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
May 30, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope to be of service to you again! Take care!

May 26, 2021

Loved working with Gail Wyatt and Josue Bonilla. The entire experience was smoothly handled, pleasant, and professional. Umansky Subaru is terrific from sales to service! Repeated requests for surveys More

by KAREN.HULEBAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Josue Bonilla
May 28, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again in the future. Best wishes, Umansky Subaru of Charlottesville

May 26, 2021

Customer service staff were great! Everyone was very friendly and helpful, and my service work was completed in a very timely manner. My expectations. Shuttle service went nicely. More

by DFWAYL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
May 27, 2021 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville!

May 25, 2021

Miss Gail was very professional. She called me three days before my appointment to discuss the kind of tires I needed for my car. Impressive! More

by NXUMALOMARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
May 27, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 24, 2021

Wonderful experience!Everyone answered any questions Wonderful experience! Everyone answered any questions that I had in a courteous manner. I would definitely recommend Umansky services to all my famil More

by Daisies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Josue Bonilla
May 27, 2021 -

Flow Subaru of Charlottesville responded

Hi Daisies, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

May 24, 2021

This I could do without otherwise everything was smooth and even. Ok enough said. Please don't send anymore surveys. Almost done 3 more words More

by drrsanford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Calaway, Josh Musselman
May 27, 2021 -

Flow Subaru of Charlottesville responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

May 24, 2021

Customer service staff were great! Everyone was very friendly and helpful, and my service work was completed in a very timely manner. My expectations were exceeded! More

by JLROSS1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
May 22, 2021

My husband and I liked Rick, our salesman. We give him the highest ratings. Thank you. Do you have to write 25 words to submit? More

by isabelcoffin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in finance was great, Kendrick Hawkins, Rick McCormack, Josh Calaway
May 27, 2021 -

Flow Subaru of Charlottesville responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2021

Service was good. Slight issue when I picked up the car was resolved quickly and cheerfully and in the end, was my error. M mechanic was so diplomatic, he left that to me to figure out! Best part of the wh More

by BENET0149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
May 27, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

May 21, 2021

Umansky Subaru service department listens to requests of customer and also gives good judgment about types of service applications. A customer can rely upon Umansky's advice. More

by HARFNCLPLN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Josh Kegley, Rae Morris
May 25, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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