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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,830 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

September 22, 2022

Courteous on the frontend and very knowledgeable in the garage. This is a very small dealership next to my old one in Chandler, AZ which was supposedly the largest in the country... Don't let that fool yo More

by ddustan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Sep 25, 2022 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

September 21, 2022

I was very impressed with Chris Stonecipher. He not only was very knowledgeable and polite, but he also respected my time constraints. More

by COUDERAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Sep 23, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

September 21, 2022

My Bluetooth phone service is fully working now, but it took Bluetooth and/or Verizon a couple of weeks to get their acts together. More

by THEREALHOWARD45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Sep 23, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville!

September 20, 2022

I was there for a safety inspection; received good service, but service took longer than I expected More

by pebrown0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Chris Stonecipher
Sep 22, 2022 -

Flow Subaru of Charlottesville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 19, 2022

Very helpful in all respects. Explained the transaction and the Ascent very clearly. Pleasant to work with. If asked, wouldn't hesitate to recommend Rick and his team. More

by pgmann2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zito, Rick McCormack, Josh Calaway
Sep 21, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

September 19, 2022

I can count on Umansky Subaru to be honest, thorough and dependable to keeping me safe in my car More

by dawnholenski58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Sep 21, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

September 18, 2022

My salesperson DAVID BREWER was great! He showed a genuine interest in helping me find the right vehicle without any pushiness which, I appreciated. Will recommend him to my friends and fa More

by layres247
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brewer, Sales *****, Josh Calaway
Sep 19, 2022 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

September 17, 2022

I recently traded in my vehicle in exchange for a used car on their lot and I must say the whole experience was pleasant and both Tom and Kevin were great people to work with. They fixed and addressed all More

by SETH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zito, Kevin Chisholm
Sep 19, 2022 -

Flow Subaru of Charlottesville responded

Hi Seth, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

September 16, 2022

Juan was very professional and personable. I received a flyer in the mail about having a complimentary multi-inspection to be done on my car. It revealed an issue with my car. Juan addressed a More

by VIRGINIAPORT434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Sep 18, 2022 -

Flow Subaru of Charlottesville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 15, 2022

Tire installation went very smoothly and quickly. Cheaper than any other place that I looked. More

by truittkyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Sep 18, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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