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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,833 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,833 reviews

April 21, 2021

Have been using this service center since 2007. They are great and reasonably priced. Will continue to use them. Even got a free wash yesterday! More

by KTWEMAIL1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Josh Kegley
Apr 22, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

April 21, 2021

From the moment I walked in, everyone was welcoming and attentive! As this was my first time buying a car It couldn't have gone better! More

by Victoria Villar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincey Davis
Apr 22, 2021 -

Flow Subaru of Charlottesville responded

Hi Victoria, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

April 21, 2021

Sales staff was very accommodating and patient. They exceeded the competition in pricing. They followed up after the sale too. It was really really great! More

by slingluff4
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Nick Pearce, Josh Calaway, Rachel Hackett
Apr 22, 2021 -

Flow Subaru of Charlottesville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 20, 2021

I have had maintenance and repairs done at Umansky since buying my first car there in 2015. Good service, fast turn-around and friendly staff makes it a 'go.' More

by DONNAFLEET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Apr 21, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words and this wonderful review! We hope to be of service to you again! Take care!

April 19, 2021

I had a flat tire on my way to an appointment. My son-in-law put my spare on and I drove over to Umansky Subaru and had my tire replaced. No appointment at Umansky needed they took care of my Outbac More

by CHANBAILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Apr 20, 2021 -

Flow Subaru of Charlottesville responded

Hello Chanbailey, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 19, 2021

Excellent service. Personnel in the service department were knowledgeable snd friendly. I highly recommend Umansky for your Subaru’s good health. Have used them for my service exclusively. More

by AKCONROY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Apr 20, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 19, 2021

As always, excellent response and service ! I have had my Subaru Forester serviced at Umansky since I purchased my car in 2017, good service department reviews helped me decide where to buy. More

by CAMPFRISCO
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt
Apr 20, 2021 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 19, 2021

A little mix up in the beginning with time, but all straightened out be Chase. Very happy with outcome and will return for next service in the fall. Thank you More

by FORPETESAKE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Apr 20, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for sharing your positive experience! Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville!

April 19, 2021

The entire express service process was smooth asI a first time customer. Will definitely continue to use this service in the future as it is easier than most. More

by ROADRRT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Apr 20, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

April 19, 2021

Only used the dealership for a pre buy inspection, they are professional, through and polite, if I lived in Charlottesville, they would be the dealership of choice for my Subaru More

by JBEEBE67
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Apr 20, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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