
Flow Subaru of Charlottesville
Charlottesville, VA
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A little mix up in the beginning with time, but all straightened out be Chase. Very happy with outcome and will return for next service in the fall. Thank you straightened out be Chase. Very happy with outcome and will return for next service in the fall. Thank you More
The entire express service process was smooth asI a first time customer. Will definitely continue to use this service in the future as it is easier than most. time customer. Will definitely continue to use this service in the future as it is easier than most. More
Only used the dealership for a pre buy inspection, they are professional, through and polite, if I lived in Charlottesville, they would be the dealership of choice for my Subaru are professional, through and polite, if I lived in Charlottesville, they would be the dealership of choice for my Subaru More
From beginning to end, the service was outstanding. Absolutely LOVE the people in the service department. They greeted me smiles, sincerely wanted to know how my life was going, and shared stories of t Absolutely LOVE the people in the service department. They greeted me smiles, sincerely wanted to know how my life was going, and shared stories of their lives as well. More
Greatly enjoyed my visit to Umansky Subaru Charlottesville. The staff was very friendly and knowledgeable. The Subaru Outback is a wonderful vehicle. Looking forward to a long and enjoyable re Charlottesville. The staff was very friendly and knowledgeable. The Subaru Outback is a wonderful vehicle. Looking forward to a long and enjoyable relationship with your dealership as we own our Subaru. Thanks again for everything. More
I purchased my 2018 Forester from the Umansky dealership and for the first two years I'd owned it I was always grateful for the positive experience in getting the vehicle tuned, maintained, and updated. Af and for the first two years I'd owned it I was always grateful for the positive experience in getting the vehicle tuned, maintained, and updated. After moving to Lexington, KY I continued to have work done but it was never as completely satisfying as my time in Charlottesville, and consequently when I had the opportunity to drive back to Virginia in April 2021 I made sure to get an appointment to get my latest service done at my old familiar location. Once again my experience was great with plenty of personal, courteous, and friendly conversation in advance when making the appointment along with in-person experience dropping the vehicle off and then awaiting the return. The loaner vehicle was hugely appreciated as it gave me and my daughter plenty of opportunity to go exploring throughout Charlottesville in the meantime. Better still was the fact that I was able to pick up my car within the same day of drop-off rather than waiting 24 hours as originally anticipated. I received good work and a very pleasant experience and I only wish that I still lived in Charlottesville so that I could continue bringing my vehicle in regularly. Thank you very much! More
Courteous, knowledgeable, thorough, professional, timely service. I very much appreciate the extra attention that was provided during my visit I will definitley return for future service needs. service. I very much appreciate the extra attention that was provided during my visit I will definitley return for future service needs. More
Chose dealership service over other shop to have Jeremy Williams work on 2014 Forrester Touring. Professional and fast turn around. Noticeable improvement in performance. Will return. Williams work on 2014 Forrester Touring. Professional and fast turn around. Noticeable improvement in performance. Will return. More
I really appreciate the loaner (Ascent 2021) since I live outside the 10 mile radius. Umansky's attention to the customer is outstanding, and judging from the employee training goals on your whiteboard, you outside the 10 mile radius. Umansky's attention to the customer is outstanding, and judging from the employee training goals on your whiteboard, you are stressing the essential goals of customer management, and more. My experience will make me choose this dealership when it comes to my next new vehicle Subaru purchase. Keep up the outstanding service. More