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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,830 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

April 15, 2021

Courteous, knowledgeable, thorough, professional, timely service. I very much appreciate the extra attention that was provided during my visit I will definitley return for future service needs. More

by pdm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Apr 16, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

April 15, 2021

Chose dealership service over other shop to have Jeremy Williams work on 2014 Forrester Touring. Professional and fast turn around. Noticeable improvement in performance. Will return. More

by EVIESTAV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Jeremy Williams
Apr 16, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 14, 2021

I really appreciate the loaner (Ascent 2021) since I live outside the 10 mile radius. Umansky's attention to the customer is outstanding, and judging from the employee training goals on your whiteboard, you More

by WCW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Apr 15, 2021 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

April 14, 2021

I will no longer be taking my car here, after many years. Brought in my car 3 times for same problem, and still not fixed. More

by MKC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gail Wyatt
April 13, 2021

I received friendly service and a good deal. I couldn't ask for more. I would recommend Umanksy Subaru to friends and family and I would return for a car in the future when I'm in need. More

by Happy Feet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Rick McCormack, Rachel Hackett
Apr 14, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

April 12, 2021

I was brought in by a friend approximately 2 hours after having been T-boned in my car. It was totaled. I was still in shock. I had planned to get a new car just before I retired and had the one in mind I More

by KROBERTS9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike (somebody) who did all the final paperwork , Kendrick Hawkins, Gail Wyatt, Josue Bonilla, Quincey Davis
Apr 13, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

April 12, 2021

Patrick Gehman provided extraordinary service for the purchase of our new-to-us vehicle. He was very thorough and knowledgeable about the process. Thank you! More

by SBG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Gehman, Josh Calaway
Apr 13, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 12, 2021

Making the appointment was easy and Gail was great to work with. I was pleased with the time it took to get the service completed More

by foggymountainfarm97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Apr 13, 2021 -

Flow Subaru of Charlottesville responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Umansky Subaru of Charlottesville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 12, 2021

THIS WAS AN EXCELLENT VISIT, i ACTUALLY GOT OUT W/O a terrible bill! thank you for fixing my car! I am very pleased as I usually am with Umansky More

by JACKIE_COOKE2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Apr 13, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words and this wonderful review! We hope to be of service to you again! Take care!

April 12, 2021

I was very satisfied with the service I received at Umansky Subaru. Josue Bonilla was very professional and courteous. I was pleased with the price of the new tires I had mounted and the discount on th More

by KIWIKOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Apr 13, 2021 -

Flow Subaru of Charlottesville responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Umansky Subaru of Charlottesville. We hope to be of service to you again! Take care!

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