Back

Flow Subaru of Charlottesville

Charlottesville, VA

4.4
1,836 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

Directions

By Type

Showing 1,836 reviews

April 19, 2021

A little mix up in the beginning with time, but all straightened out be Chase. Very happy with outcome and will return for next service in the fall. Thank you More

by FORPETESAKE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Apr 20, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for sharing your positive experience! Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville!

April 19, 2021

The entire express service process was smooth asI a first time customer. Will definitely continue to use this service in the future as it is easier than most. More

by ROADRRT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Apr 20, 2021 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

April 19, 2021

Only used the dealership for a pre buy inspection, they are professional, through and polite, if I lived in Charlottesville, they would be the dealership of choice for my Subaru More

by JBEEBE67
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Apr 20, 2021 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 17, 2021

From beginning to end, the service was outstanding. Absolutely LOVE the people in the service department. They greeted me smiles, sincerely wanted to know how my life was going, and shared stories of t More

by Llezelle Dugger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt, Josue Bonilla
Apr 19, 2021 -

Flow Subaru of Charlottesville responded

Hi Llezelle, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 17, 2021

Greatly enjoyed my visit to Umansky Subaru Charlottesville. The staff was very friendly and knowledgeable. The Subaru Outback is a wonderful vehicle. Looking forward to a long and enjoyable re More

by arwelham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Rick McCormack, Patrick Gehman, Josh Calaway, Josh Musselman
Apr 19, 2021 -

Flow Subaru of Charlottesville responded

Hi Arwelham, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

April 17, 2021

I purchased my 2018 Forester from the Umansky dealership and for the first two years I'd owned it I was always grateful for the positive experience in getting the vehicle tuned, maintained, and updated. Af More

by BRIAN.REYNOLDS.3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Apr 19, 2021 -

Flow Subaru of Charlottesville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you for choosing Umansky Subaru of Charlottesville! Have a great day.

April 15, 2021

Courteous, knowledgeable, thorough, professional, timely service. I very much appreciate the extra attention that was provided during my visit I will definitley return for future service needs. More

by pdm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Apr 16, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

April 15, 2021

Chose dealership service over other shop to have Jeremy Williams work on 2014 Forrester Touring. Professional and fast turn around. Noticeable improvement in performance. Will return. More

by EVIESTAV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Jeremy Williams
Apr 16, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 14, 2021

I really appreciate the loaner (Ascent 2021) since I live outside the 10 mile radius. Umansky's attention to the customer is outstanding, and judging from the employee training goals on your whiteboard, you More

by WCW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Apr 15, 2021 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

April 14, 2021

I will no longer be taking my car here, after many years. Brought in my car 3 times for same problem, and still not fixed. More

by MKC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gail Wyatt
...
124
...