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Flow Subaru of Charlottesville

Charlottesville, VA

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960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,833 reviews

April 12, 2021

Making the appointment was easy and Gail was great to work with. I was pleased with the time it took to get the service completed More

by foggymountainfarm97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Apr 13, 2021 -

Flow Subaru of Charlottesville responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Umansky Subaru of Charlottesville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 12, 2021

THIS WAS AN EXCELLENT VISIT, i ACTUALLY GOT OUT W/O a terrible bill! thank you for fixing my car! I am very pleased as I usually am with Umansky More

by JACKIE_COOKE2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Apr 13, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words and this wonderful review! We hope to be of service to you again! Take care!

April 12, 2021

I was very satisfied with the service I received at Umansky Subaru. Josue Bonilla was very professional and courteous. I was pleased with the price of the new tires I had mounted and the discount on th More

by KIWIKOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Apr 13, 2021 -

Flow Subaru of Charlottesville responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Umansky Subaru of Charlottesville. We hope to be of service to you again! Take care!

April 10, 2021

Over all I am pleased with the Subaru service center. Scheduling an appointment is easy. I do feel that the charge for changing an air filter is a little too high. I did order some crush rings and oil pl More

by italianilove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Gillespie, Darcey Serio, Gail Wyatt, Will Browning, Angel Kennedy
Apr 10, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help! We hope you have a great day!

April 10, 2021

Good customer service. Have two Subaru’s and have always had great service. Darcy Serio has always been there to help and answer any questions I have and cars are always ready when she has said. Even giv More

by VATRISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Apr 10, 2021 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 10, 2021

Arrived early for scheduled state inspection. Did a little shopping at Sam's Club. When I got back to the dealer the car had been inspected. More

by TOMCAT22.TN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Apr 12, 2021 -

Flow Subaru of Charlottesville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 09, 2021

Everyone was encountered was very friendly and knowledgeable. My only concern was once we bought the car (signed all the paperwork), it took the service department about 2-3 hours to clean and det More

by ALISONMAY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Josh Calaway
Apr 10, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 09, 2021

Took my car in as soon as i arrived. Friendly and helpful. Final bill wad color coded and easy to understand and was also verbally explained to me. More

by RNEBWEB0104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Apr 10, 2021 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 09, 2021

They got everything done quick, changed my oil, rotated and aligned my tires, and performed a software update. The car was ready when they said it would be. Thank you! More

by FAUGHNAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Apr 10, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 09, 2021

Great service, communication, and follow up. I like the online scheduling options, and the night (or early morning) vehicle dropoff options are convenient. Umansky Subaru of Charlottesville has been good More

by CvilleAcsenter
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla, Chase Koehler
Apr 10, 2021 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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