Flow Subaru of Charlottesville

I received friendly service and a good deal. I couldn't ask for more. I would recommend Umanksy Subaru to friends and family and I would return for a car in the future when I'm in need. ask for more. I would recommend Umanksy Subaru to friends and family and I would return for a car in the future when I'm in need. More

I was brought in by a friend approximately 2 hours after having been T-boned in my car. It was totaled. I was still in shock. I had planned to get a new car just before I retired and had the one in mind I having been T-boned in my car. It was totaled. I was still in shock. I had planned to get a new car just before I retired and had the one in mind I was saving for. Having to move that timeline up a couple years was not in my plan. After looking at all the cars I was now considering, my friend told Quincey about my "dream" car; a black on brown Outback Touring. At the moment, he advised he did not believe you all had one in stock but one could be found and brought in. Unfortunately, I didn't have the time to wait. My only car had just been totaled. He went to get the keys of a similar model (we weren't real excited about the color combination) but instead, Quincey came driving up in the EXACT car I had hoped to purchase in the future! He hollered "Look what I found!" The car had literally just come in! It had been a horrible afternoon, but all the folks we dealt with made a very difficult time much more bearable. Everyone was so kind and helpful. They even understood that I had no desire to test drive the car after what had just happened. In fact, I didn't even take it home that night. We arranged for pick up the next morning when I might be feeling better. Thank you all for such a good experience. I HATE buying cars to begin with. This experience made the world of difference to me. I also had rain and splash guards installed later that week. Everyone was so nice an pleasant. Very helpful. More

Patrick Gehman provided extraordinary service for the purchase of our new-to-us vehicle. He was very thorough and knowledgeable about the process. Thank you! purchase of our new-to-us vehicle. He was very thorough and knowledgeable about the process. Thank you! More

Making the appointment was easy and Gail was great to work with. I was pleased with the time it took to get the service completed work with. I was pleased with the time it took to get the service completed More

THIS WAS AN EXCELLENT VISIT, i ACTUALLY GOT OUT W/O a terrible bill! thank you for fixing my car! I am very pleased as I usually am with Umansky terrible bill! thank you for fixing my car! I am very pleased as I usually am with Umansky More

I was very satisfied with the service I received at Umansky Subaru. Josue Bonilla was very professional and courteous. I was pleased with the price of the new tires I had mounted and the discount on th Umansky Subaru. Josue Bonilla was very professional and courteous. I was pleased with the price of the new tires I had mounted and the discount on the 4-wheel alignments. Finally the $100 coupon applied to my bill was a nice surprise. Thank you. More

Over all I am pleased with the Subaru service center. Scheduling an appointment is easy. I do feel that the charge for changing an air filter is a little too high. I did order some crush rings and oil pl Scheduling an appointment is easy. I do feel that the charge for changing an air filter is a little too high. I did order some crush rings and oil plugs for my wife's Subaru and received the wrong size even after I double asked if these were correct. They just looked small and I didn't have one with me to verify. Had the car in the air and no oil. Had to make a trip back to get the correct sizes. Did get a 100% refund and proper replacement of full purchase without asking. I appreciated that. More

Good customer service. Have two Subaru’s and have always had great service. Darcy Serio has always been there to help and answer any questions I have and cars are always ready when she has said. Even giv had great service. Darcy Serio has always been there to help and answer any questions I have and cars are always ready when she has said. Even given free car wash. More

Arrived early for scheduled state inspection. Did a little shopping at Sam's Club. When I got back to the dealer the car had been inspected. little shopping at Sam's Club. When I got back to the dealer the car had been inspected. More

Everyone was encountered was very friendly and knowledgeable. My only concern was once we bought the car (signed all the paperwork), it took the service department about 2-3 hours to clean and det knowledgeable. My only concern was once we bought the car (signed all the paperwork), it took the service department about 2-3 hours to clean and detail the car. Once the car was ready, the salesperson was with another customer and was very rushed explaining everything about the car. We felt a little frustrated that we weren't given more time for explaining the car and answering questions. More