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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,830 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

April 07, 2021

It was a pleasure. Easy to schedule, Prompt service, great shuttle service, and loved getting a complimentary car wash and vacuum! Always feel efficiency there! More

by WINSLOWSAVAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mildred- new shuttle driver was great., Chase Koehler
Apr 08, 2021 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 07, 2021

Polite and helpful with excellent knowledge of work needed. Prompt attention to service appointment. Friendly check-out with a senior citizen discount! I was very pleased. More

by SANDRAFRANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Apr 08, 2021 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 06, 2021

I contacted several dealers within a large radius. I explained that I wanted their best offer - there would be no 2nd chance to match any offers - the best and final first. Rick McCormack provided me w More

by eleenolen
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McCormack, Josh Calaway
Apr 07, 2021 -

Flow Subaru of Charlottesville responded

Hi Eleenolen, thank you for your kind review; we are happy to pass along your comments to Rick here at Umansky Subaru of Charlottesville! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 06, 2021

I appreciate the detailed explanation of service by Chase. It increases my confidence in the dealer. This was a positive experience for me. Thank you. More

by wrightmtn3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Apr 07, 2021 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 06, 2021

Don't make me write anything. All I want to do is click..click click click click click click click click click click click click click click. More

by GS2864
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Apr 07, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 06, 2021

Everyone we dealt with was friendly and helpful. Honest service and follow up. Nick and Josh in sales and Josh in financing gave us excellent service. More

by bwrefr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Nick Pearce, Josh Calaway, Josh Musselman
Apr 08, 2021 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 05, 2021

Everyone at the dealership has always been kind and accommodating! Gail was very helpful and did not push me into any service that I did not want. More

by MAYALAUR
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Apr 06, 2021 -

Flow Subaru of Charlottesville responded

Hi Mayalaur, thank you so much for your feedback! Our team will be very happy to hear about your kind words. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 04, 2021

They were fantastic. I was able to get my appointment scheduled for the day that I called. Gail kept me posted and also talked about next steps for my next service appointment. More

by DANA.N.CULLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Apr 06, 2021 -

Flow Subaru of Charlottesville responded

Hi Dana, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 03, 2021

Patrick was friendly and did a good job working with me through the process and I am happy with my purchase. This was a positive experience. More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Gehman
Apr 05, 2021 -

Flow Subaru of Charlottesville responded

Hi James, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Umansky Subaru of Charlottesville. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

April 03, 2021

Great experience! Easy to deal with. We love our new Subaru❤️❤️..I will buy my next car from the Umansky dealership! They went above and beyond! More

by joescarmack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Kim, Kendrick Hawkins, Rick McCormack, Tony Buck, Tina Gillespie, Gail Wyatt
Apr 05, 2021 -

Flow Subaru of Charlottesville responded

Hi, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again! Take care!

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