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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,833 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,833 reviews

April 09, 2021

I went in for a 6000 mile service and was offered a ride to my destination and a free car wash. In addition I got a $10. gift for my birthday. I couldn't find a better experience at any dealer, ever! More

by JMARKOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Apr 10, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 07, 2021

I think this is the 10th time I’ve gotten this email. I thought I had filled it out prior to but want to say Patrick was very professional and made the process easy. We are very happy. More

by steve@revealbuild.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Gehman
Apr 08, 2021 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 07, 2021

This dealership has always been great to deal with. I have had my car for almost 3 years. Usually Chase takes care of my Car but Gail did this time & she was good. No complaints . Thank you........ More

by ethelbellec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Apr 08, 2021 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 07, 2021

It was a pleasure. Easy to schedule, Prompt service, great shuttle service, and loved getting a complimentary car wash and vacuum! Always feel efficiency there! More

by WINSLOWSAVAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mildred- new shuttle driver was great., Chase Koehler
Apr 08, 2021 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 07, 2021

Polite and helpful with excellent knowledge of work needed. Prompt attention to service appointment. Friendly check-out with a senior citizen discount! I was very pleased. More

by SANDRAFRANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Apr 08, 2021 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 06, 2021

I contacted several dealers within a large radius. I explained that I wanted their best offer - there would be no 2nd chance to match any offers - the best and final first. Rick McCormack provided me w More

by eleenolen
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McCormack, Josh Calaway
Apr 07, 2021 -

Flow Subaru of Charlottesville responded

Hi Eleenolen, thank you for your kind review; we are happy to pass along your comments to Rick here at Umansky Subaru of Charlottesville! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 06, 2021

I appreciate the detailed explanation of service by Chase. It increases my confidence in the dealer. This was a positive experience for me. Thank you. More

by wrightmtn3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Koehler
Apr 07, 2021 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 06, 2021

Don't make me write anything. All I want to do is click..click click click click click click click click click click click click click click. More

by GS2864
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bonilla
Apr 07, 2021 -

Flow Subaru of Charlottesville responded

Hi, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 06, 2021

Everyone we dealt with was friendly and helpful. Honest service and follow up. Nick and Josh in sales and Josh in financing gave us excellent service. More

by bwrefr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Hawkins, Nick Pearce, Josh Calaway, Josh Musselman
Apr 08, 2021 -

Flow Subaru of Charlottesville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 05, 2021

Everyone at the dealership has always been kind and accommodating! Gail was very helpful and did not push me into any service that I did not want. More

by MAYALAUR
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Apr 06, 2021 -

Flow Subaru of Charlottesville responded

Hi Mayalaur, thank you so much for your feedback! Our team will be very happy to hear about your kind words. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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