Flow Subaru of Charlottesville

They were fantastic. I was able to get my appointment scheduled for the day that I called. Gail kept me posted and also talked about next steps for my next service appointment. scheduled for the day that I called. Gail kept me posted and also talked about next steps for my next service appointment. More

Patrick was friendly and did a good job working with me through the process and I am happy with my purchase. This was a positive experience. through the process and I am happy with my purchase. This was a positive experience. More

Great experience! Easy to deal with. We love our new Subaru❤️❤️..I will buy my next car from the Umansky dealership! They went above and beyond! Subaru❤️❤️..I will buy my next car from the Umansky dealership! They went above and beyond! More

The folks at Umansky were wonderful! I found them to very helpful and knowledgeable. I couldn't have picked a better place to buy my first new car. helpful and knowledgeable. I couldn't have picked a better place to buy my first new car. More

Gail was wonderful. She handled the service very professionally and efficiently. The service itself was not complicated, but I hope i can count on the team for all other extensive services later on professionally and efficiently. The service itself was not complicated, but I hope i can count on the team for all other extensive services later on (it's a relatively new car). More

There was only one specific problem with the car that I told you about when I brought it in. When you called me to talk about it and when I picked up the car -- it was clear that no one on your team had ev told you about when I brought it in. When you called me to talk about it and when I picked up the car -- it was clear that no one on your team had even seriously evaluated or investigated the problem and was just offering general boilerplate advice. Furthermore, without even experiencing or hearing the problem (it was an audio problem), you recommended to me a software update for $67, which had literally zero benefit to me in any way. More

We had an excellent buying experience with David at Urbansky Subaru. They found us the vehicle we were looking for, had it there in a day. Very quick in and out paperwork process. We'd buy again fro Urbansky Subaru. They found us the vehicle we were looking for, had it there in a day. Very quick in and out paperwork process. We'd buy again from them. More

Rachel was terrific. She was polite, friendly and informative and followed up on my visit in a manner that was not intrusive. For some reason or other, there were constant calls from someone else to informative and followed up on my visit in a manner that was not intrusive. For some reason or other, there were constant calls from someone else to my SC residence which were a bit annoying. All in all, I like Umansky and their service department. We ultimately went in another direction, but that was no fault of Rachel's and should we decide to buy another car, we will definitely specify her. More

We appreciated the very prompt service. The Service Advisor worked hard for her bonus and was very helpful. UMansky made a lot of additional recommendations, but failed to notice that our oil chan Advisor worked hard for her bonus and was very helpful. UMansky made a lot of additional recommendations, but failed to notice that our oil change was overdue. We did receive an email the following day to notify us that according to their records we had not had an oil change in 2 years. I would like to include that the technicians are excellent. We have never had an issue with any repairs over the past five years. I do feel that your Service Manager could definitely use some training in interpersonal skills. Thank you More

We were traveling and noticed something wrong with brakes. Luckily, there was an authorized Subaru dealer close. Umanasky got our Subaru in quickly, diagnosed the problem as brake issues and repla brakes. Luckily, there was an authorized Subaru dealer close. Umanasky got our Subaru in quickly, diagnosed the problem as brake issues and replaced the brakes and we were good to go. Subaru service is one of the reasons we reccommend Subaru to all our family and friends. More